Crashing and failure to boot

Hello!

Firstly, let me just apologise in advance and say that I'm a tota
newbie. I've looked around the net to try and find a way out of m
problem, but I don't understand most of the solutions! I don't use m
laptop for much beyond regular typing, so the hard drive isn't unde
stress, and as far as I know it doesn't have any viruses - I run check
at least once a week, as well as CCleaner.

But recently, my laptop has been crashing a lot. It usually happen
when I leave it on Sleep - I'll come back in half an hour and find th
lapotop has shut down. When I restart it says that "Windows ha
recovered from an unexpected shut down". All the Problem Reports ar
the same, they look like this:

------------------------------------------------------------------

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.256.6
Locale ID: 2057

Files that help describe the problem (some files may no longer b
available)
Mini032309-01.dmp
sysdata.xml
Version.txt

View a temporary copy of these files
Warning: If a virus or other security threat caused the problem
opening a copy of the files could harm your computer.

Extra information about the problem
BCCode: fe
BCP1: 00000008
BCP2: 00000006
BCP3: 00000005
BCP4: 87C15000
OS Version: 6_0_6001
Service Pack: 1_0
Product: 256_1

------------------------------------------------------------------

At the same time, there's another problem, which is becomin
increasingly common. Sometimes when I restart the computer, it fails t
boot. It reaches the screen with the loading bar, and then stays ther
permanently, before the Windows logo appears. I've left it for over a
hour at times, but nothing happens – my only solution is to hold dow
the button and manually restart it. However, it's temperamental
sometimes it freezes like that, sometimes it starts with no problem
sometimes I have to manually restart several times, sometimes once doe
the trick. Today it refused to boot normally no matter how many times
tried, however it DID work in Safe Mode - which gave me a chance to bac
up all my files!

Any advice for what could be causing the problem would be appreciated
I'm really stuck!

Thank you,

Grac

--
grace12
-----------------------------------------------------------------------
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On Tue, 24 Mar 2009 21:31:15 +0530, grace123 wrote:

> Hello!
>
> Firstly, let me just apologise in advance and say that I'm a total
> newbie. I've looked around the net to try and find a way out of my
> problem, but I don't understand most of the solutions! I don't use my
> laptop for much beyond regular typing, so the hard drive isn't under
> stress, and as far as I know it doesn't have any viruses - I run checks
> at least once a week, as well as CCleaner.
>
> But recently, my laptop has been crashing a lot. It usually happens
> when I leave it on Sleep - I'll come back in half an hour and find the
> lapotop has shut down. When I restart it says that "Windows has
> recovered from an unexpected shut down". All the Problem Reports are
> the same, they look like this:
>
> ------------------------------------------------------------------
>
> Problem signature
> Problem Event Name: BlueScreen
> OS Version: 6.0.6001.2.1.0.256.6
> Locale ID: 2057
>
> Files that help describe the problem (some files may no longer be
> available)
> Mini032309-01.dmp
> sysdata.xml
> Version.txt
>
> View a temporary copy of these files
> Warning: If a virus or other security threat caused the problem,
> opening a copy of the files could harm your computer.
>
> Extra information about the problem
> BCCode: fe
> BCP1: 00000008
> BCP2: 00000006
> BCP3: 00000005
> BCP4: 87C15000
> OS Version: 6_0_6001
> Service Pack: 1_0
> Product: 256_1
>
> ------------------------------------------------------------------
>
> At the same time, there's another problem, which is becoming
> increasingly common. Sometimes when I restart the computer, it fails to
> boot. It reaches the screen with the loading bar, and then stays there
> permanently, before the Windows logo appears. I've left it for over an
> hour at times, but nothing happens – my only solution is to hold down
> the button and manually restart it. However, it's temperamental:
> sometimes it freezes like that, sometimes it starts with no problem,
> sometimes I have to manually restart several times, sometimes once does
> the trick. Today it refused to boot normally no matter how many times I
> tried, however it DID work in Safe Mode - which gave me a chance to back
> up all my files!
>
> Any advice for what could be causing the problem would be appreciated,
> I'm really stuck!
>
> Thank you,
>
> Grace

Almost certainly it's a hardware problem. It could be the hard drive, RAM,
the motherboard, ...

Sorry I can't be more explicit, but I really can't narrow it down.
Diagnostic software run from a CD is the best bet. Or if it's new, the
manufacturer's warranty...

--
Gene E. Bloch letters0x40blochg0x2Ecom

If its ok in safe mode, I would start Windows Update, from IE tools, review
the update history and if any driver updates are shown, make a note of what
driver, then in device manager locate that driver/hardware and roll back the
driver
Also ensure win auto update is NOT set to download/install driver updates

You obtain drivers from your Laptop makers site, NOT winupdate
And then only if required to cure a problem or give enhanced useability

"grace123" <> wrote in message
news:...
>
> Hello!
>
> Firstly, let me just apologise in advance and say that I'm a total
> newbie. I've looked around the net to try and find a way out of my
> problem, but I don't understand most of the solutions! I don't use my
> laptop for much beyond regular typing, so the hard drive isn't under
> stress, and as far as I know it doesn't have any viruses - I run checks
> at least once a week, as well as CCleaner.
>
> But recently, my laptop has been crashing a lot. It usually happens
> when I leave it on Sleep - I'll come back in half an hour and find the
> lapotop has shut down. When I restart it says that "Windows has
> recovered from an unexpected shut down". All the Problem Reports are
> the same, they look like this:
>
> ------------------------------------------------------------------
>
> Problem signature
> Problem Event Name: BlueScreen
> OS Version: 6.0.6001.2.1.0.256.6
> Locale ID: 2057
>
> Files that help describe the problem (some files may no longer be
> available)
> Mini032309-01.dmp
> sysdata.xml
> Version.txt
>
> View a temporary copy of these files
> Warning: If a virus or other security threat caused the problem,
> opening a copy of the files could harm your computer.
>
> Extra information about the problem
> BCCode: fe
> BCP1: 00000008
> BCP2: 00000006
> BCP3: 00000005
> BCP4: 87C15000
> OS Version: 6_0_6001
> Service Pack: 1_0
> Product: 256_1
>
> ------------------------------------------------------------------
>
> At the same time, there's another problem, which is becoming
> increasingly common. Sometimes when I restart the computer, it fails to
> boot. It reaches the screen with the loading bar, and then stays there
> permanently, before the Windows logo appears. I've left it for over an
> hour at times, but nothing happens - my only solution is to hold down
> the button and manually restart it. However, it's temperamental:
> sometimes it freezes like that, sometimes it starts with no problem,
> sometimes I have to manually restart several times, sometimes once does
> the trick. Today it refused to boot normally no matter how many times I
> tried, however it DID work in Safe Mode - which gave me a chance to back
> up all my files!
>
> Any advice for what could be causing the problem would be appreciated,
> I'm really stuck!
>
> Thank you,
>
> Grace
>
>
> --
> grace123
> ------------------------------------------------------------------------
> grace123's Profile: http://forums.techarena.in/members/84859.htm
> View this thread: http://forums.techarena.in/vista-help/1147024.htm
>
> http://forums.techarena.in
>

Grace
Bcc code 7e on the blue screen dump file tells the following story below
Hotfix is available for this issue. Read the MS KB below
0x000000FE: BUGCODE_USB_DRIVER
Usually indicates a USB driver problem. Makes sure, though, that you have the latest
Windows service pack installed.
http://support.microsoft.com/?kbid=930568&sd=RMVP
--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"grace123" <> wrote in message
news:...
>
> Hello!
>
> Firstly, let me just apologise in advance and say that I'm a total
> newbie. I've looked around the net to try and find a way out of my
> problem, but I don't understand most of the solutions! I don't use my
> laptop for much beyond regular typing, so the hard drive isn't under
> stress, and as far as I know it doesn't have any viruses - I run checks
> at least once a week, as well as CCleaner.
>
> But recently, my laptop has been crashing a lot. It usually happens
> when I leave it on Sleep - I'll come back in half an hour and find the
> lapotop has shut down. When I restart it says that "Windows has
> recovered from an unexpected shut down". All the Problem Reports are
> the same, they look like this:
>
> ------------------------------------------------------------------
>
> Problem signature
> Problem Event Name: BlueScreen
> OS Version: 6.0.6001.2.1.0.256.6
> Locale ID: 2057
>
> Files that help describe the problem (some files may no longer be
> available)
> Mini032309-01.dmp
> sysdata.xml
> Version.txt
>
> View a temporary copy of these files
> Warning: If a virus or other security threat caused the problem,
> opening a copy of the files could harm your computer.
>
> Extra information about the problem
> BCCode: fe
> BCP1: 00000008
> BCP2: 00000006
> BCP3: 00000005
> BCP4: 87C15000
> OS Version: 6_0_6001
> Service Pack: 1_0
> Product: 256_1
>
> ------------------------------------------------------------------
>
> At the same time, there's another problem, which is becoming
> increasingly common. Sometimes when I restart the computer, it fails to
> boot. It reaches the screen with the loading bar, and then stays there
> permanently, before the Windows logo appears. I've left it for over an
> hour at times, but nothing happens – my only solution is to hold down
> the button and manually restart it. However, it's temperamental:
> sometimes it freezes like that, sometimes it starts with no problem,
> sometimes I have to manually restart several times, sometimes once does
> the trick. Today it refused to boot normally no matter how many times I
> tried, however it DID work in Safe Mode - which gave me a chance to back
> up all my files!
>
> Any advice for what could be causing the problem would be appreciated,
> I'm really stuck!
>
> Thank you,
>
> Grace
>
>
> --
> grace123
> ------------------------------------------------------------------------
> grace123's Profile: http://forums.techarena.in/members/84859.htm
> View this thread: http://forums.techarena.in/vista-help/1147024.htm
>
> http://forums.techarena.in
>