CRITICAL UPDATE 823559

I am helping my elderly neighbour who is using Windows 98. Critical update
823559 comes up for update everytime I go into Windows update.
I think I may have removed a program out of add and remove, something DOS
but cannot remember exactly what it was and wonder if I have removed
something I shouldnt have.
--
margiegirl

"margie" <> wrote in message
news:A6DCF25C-0094-41C2-A014-...
>I am helping my elderly neighbour who is using Windows 98. Critical update
> 823559 comes up for update everytime I go into Windows update.
> I think I may have removed a program out of add and remove, something DOS
> but cannot remember exactly what it was and wonder if I have removed
> something I shouldnt have.


Check the versions of the modules that are being updated which you
have versus the versions documented in the KB823559 article.
Has one of them regressed? That would explain the symptom.
A common cause is interfering security apps.

Also there should be a log file generated by the update which will show
you if a reboot would have been required. I think it is the copying done
by the reboot which gets interfered with most often and I'm not sure whether
the log even records that event normally.

If it was partially updated once it may be better to try uninstalling it
cleanly and then reinstall it now. That would be another good reason
to check the log.

OTOH if you are still using WUv4 it's possible that the update isn't
installing completely or registering, for some reason. Try installing it
manually and then see if WU picks up on that fact.


Good luck

Robert Aldwinckle
---

Thanks what is WUv4 Windows update something?????
--
margiegirl


"Robert Aldwinckle" wrote:

> "margie" <> wrote in message
> news:A6DCF25C-0094-41C2-A014-...
> >I am helping my elderly neighbour who is using Windows 98. Critical update
> > 823559 comes up for update everytime I go into Windows update.
> > I think I may have removed a program out of add and remove, something DOS
> > but cannot remember exactly what it was and wonder if I have removed
> > something I shouldnt have.
>
>
> Check the versions of the modules that are being updated which you
> have versus the versions documented in the KB823559 article.
> Has one of them regressed? That would explain the symptom.
> A common cause is interfering security apps.
>
> Also there should be a log file generated by the update which will show
> you if a reboot would have been required. I think it is the copying done
> by the reboot which gets interfered with most often and I'm not sure whether
> the log even records that event normally.
>
> If it was partially updated once it may be better to try uninstalling it
> cleanly and then reinstall it now. That would be another good reason
> to check the log.
>
> OTOH if you are still using WUv4 it's possible that the update isn't
> installing completely or registering, for some reason. Try installing it
> manually and then see if WU picks up on that fact.
>
>
> Good luck
>
> Robert Aldwinckle
> ---
>
>
>