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Critical Updates download, but do not install

 
 
BEANS
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      12-02-2004
I've a old dinosaur Windows 98, Pentium II. It is mostly designated for web
surfing, has limited use and belongs to my employer.

The download goes smoothly, but then freezes when it is time to install. It
will state 2 more minutes remain, but that could go on and on forever. What
do I need to do? The last critical update this occurred as well and I was
too much in a hurry to worry about it but now am concerned.

Thank you in advance for any replies or suggestions that will help.
 
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Noel Paton
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      12-03-2004
Norton installed??
Check your C:\Windows\INF folder for contents.......
You may have up to 32,000 empty OEM*.INF files sitting in your
c:\Windows\INF folder, which prevents any program putting a legitimate *.INF
file in there (it also slow your system down to stop, trying to read them
and sort the [non-existent] contents!).
You need to DELETE all 0byte (and ONLY the 0byte) OEM*.INF files.
look here for information on how to do that , and how to prevent it
happening again (i.e. TURN OFF NORTON SYSTEM DOCTOR - unless you are
actively troubleshooting something)

The Symantec site:
http://service1.symantec.com/SUPPORT...15010309&src=n

also
"Computer Stops Responding (Hangs) During Setup, Installing Updates, or
Adding New Hardware"
(http://support.microsoft.com/default...;en-us;Q281967)
also
http://support.microsoft.com/default...;en-us;Q301540
(which contains the fix for your problem in the NOTE under the patch
description)
Phone your Local MS office, and tell them your problem quoting Q301540 -
they'll either send you the patch, or give you a one-use password, for the
cost of the call.

Good Luck


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"BEANS" <> wrote in message
news:E2CADB4C-DA4F-4A04-8750-...
> I've a old dinosaur Windows 98, Pentium II. It is mostly designated for
> web
> surfing, has limited use and belongs to my employer.
>
> The download goes smoothly, but then freezes when it is time to install.
> It
> will state 2 more minutes remain, but that could go on and on forever.
> What
> do I need to do? The last critical update this occurred as well and I was
> too much in a hurry to worry about it but now am concerned.
>
> Thank you in advance for any replies or suggestions that will help.



 
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