Crypt32 Event ID 8

Hello,

I've the same problem like a lot of other people.

I get the following error:

Event ID 8: crypt32
Failed auto update retrieval of third-party root list sequence number
from: <http://www.download.windowsupdate.co...oad/update/v3/
static/trustedr/en/authrootseq.txt> with error: This network
connection does not exist.

The things that I already tried:

proxycfg (All the possible actions - manually & import settings from
IE)
rootsupd.exe
Nslookup of www.download.windowsupdate.com - Ok
ping of www.download.windowsupdate.com - ok
telnet 80 of www.download.windowsupdate.com - ok

I didn't disable Update Root Certifcates because I'm not sure which
implications this has.
I have this problem on all my Citrix Servers + Powerfuse

>> Can this be a user based problem? User Rights?
>> What happens if I would Disable these updates.
>> Are there any other things that I can try?

Thx

"" wrote:

> Hello,
>
> I've the same problem like a lot of other people.
>
> I get the following error:
>
> Event ID 8: crypt32
> Failed auto update retrieval of third-party root list sequence number
> from: <http://www.download.windowsupdate.co...oad/update/v3/
> static/trustedr/en/authrootseq.txt> with error: This network
> connection does not exist.
>
> The things that I already tried:
>
> proxycfg (All the possible actions - manually & import settings from
> IE)
> rootsupd.exe
> Nslookup of www.download.windowsupdate.com - Ok
> ping of www.download.windowsupdate.com - ok
> telnet 80 of www.download.windowsupdate.com - ok
>
> I didn't disable Update Root Certifcates because I'm not sure which
> implications this has.
> I have this problem on all my Citrix Servers + Powerfuse
>
> >> Can this be a user based problem? User Rights?
> >> What happens if I would Disable these updates.
> >> Are there any other things that I can try?
>
> Thx
>
>
>
>
>
>

Same problem here. I can do Windows updates fine but the rootupdates seem to
fail according to the Event log.
I downloaded the latest root update from the MS Update catalog but running
it oes not do much. Not sure if it updated the Root certs or not.


"" wrote:

> Hello,
>
> I've the same problem like a lot of other people.
>
> I get the following error:
>
> Event ID 8: crypt32
> Failed auto update retrieval of third-party root list sequence number
> from: <http://www.download.windowsupdate.co...oad/update/v3/
> static/trustedr/en/authrootseq.txt> with error: This network
> connection does not exist.
>
> The things that I already tried:
>
> proxycfg (All the possible actions - manually & import settings from
> IE)
> rootsupd.exe
> Nslookup of www.download.windowsupdate.com - Ok
> ping of www.download.windowsupdate.com - ok
> telnet 80 of www.download.windowsupdate.com - ok
>
> I didn't disable Update Root Certifcates because I'm not sure which
> implications this has.
> I have this problem on all my Citrix Servers + Powerfuse
>
> >> Can this be a user based problem? User Rights?
> >> What happens if I would Disable these updates.
> >> Are there any other things that I can try?
>
> Thx
>
>
>
>
>
>

I found this thread while on a search engine looking for a solution to my
problem. Microsoft should either post a solution to this thread, consolidate
it with the many other threads with the same problem, or remove it.


"" wrote:

> Hello,
>
> I've the same problem like a lot of other people.
>
> I get the following error:
>
> Event ID 8: crypt32
> Failed auto update retrieval of third-party root list sequence number
> from: <http://www.download.windowsupdate.co...oad/update/v3/
> static/trustedr/en/authrootseq.txt> with error: This network
> connection does not exist.
>
> The things that I already tried:
>
> proxycfg (All the possible actions - manually & import settings from
> IE)
> rootsupd.exe
> Nslookup of www.download.windowsupdate.com - Ok
> ping of www.download.windowsupdate.com - ok
> telnet 80 of www.download.windowsupdate.com - ok
>
> I didn't disable Update Root Certifcates because I'm not sure which
> implications this has.
> I have this problem on all my Citrix Servers + Powerfuse
>
> >> Can this be a user based problem? User Rights?
> >> What happens if I would Disable these updates.
> >> Are there any other things that I can try?
>
> Thx
>
>
>
>
>
>

No one here works for or represents MS.

Shockvolt wrote:
> I found this thread while on a search engine looking for a solution to my
> problem. Microsoft should either post a solution to this thread,
> consolidate it with the many other threads with the same problem, or
> remove
> it.
>
>
> "" wrote:
>
>> Hello,
>>
>> I've the same problem like a lot of other people.
>>
>> I get the following error:
>>
>> Event ID 8: crypt32
>> Failed auto update retrieval of third-party root list sequence number
>> from: <http://www.download.windowsupdate.co...oad/update/v3/
>> static/trustedr/en/authrootseq.txt> with error: This network
>> connection does not exist.
>>
>> The things that I already tried:
>>
>> proxycfg (All the possible actions - manually & import settings from
>> IE)
>> rootsupd.exe
>> Nslookup of www.download.windowsupdate.com - Ok
>> ping of www.download.windowsupdate.com - ok
>> telnet 80 of www.download.windowsupdate.com - ok
>>
>> I didn't disable Update Root Certifcates because I'm not sure which
>> implications this has.
>> I have this problem on all my Citrix Servers + Powerfuse
>>
>>>> Can this be a user based problem? User Rights?
>>>> What happens if I would Disable these updates.
>>>> Are there any other things that I can try?
>>
>> Thx

Fix by microsoft can be got here

http://support.microsoft.com/kb/317541
also check
http://technet.microsoft.com/en-us/l.../bb457160.aspx

Also if you use WSUS the root certificates are downloaded so your systems do
not need to download it from microsoft.