ctyptographic service error..unable to update windows xp..

past many months have not been able to download xp critical updates. cleaned
pc of all spyware/malware and still get the same error: "Set up could not
verify the integrity of the file update.inf. Make sure the cryptographic
servive is running on the computer." I get similar aciveX error when trying
to download McAfee firewalls too.
--
gopi

You cannot install some updates or programs
http://support.microsoft.com/kb/822798/en-us

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

-------------------------------------------------------------------------------------------

"gopi" wrote:

| past many months have not been able to download xp critical updates. cleaned
| pc of all spyware/malware and still get the same error: "Set up could not
| verify the integrity of the file update.inf. Make sure the cryptographic
| servive is running on the computer." I get similar aciveX error when trying
| to download McAfee firewalls too.
| --
| gopi

Carey

I tried steps 1 to 6 and update still does not work. It gives the following
error: "current settings prohibit running activeX controls on this page". I
have checked all the settings for the internet options. they are OK. As per
step 7 I tried to download the updates. tried 2 diffrent updated. Waas able
to save on to my deskton. When extracting it goes through the process of
extracting to a directory and errors with the following msg:"The system
cannot find the file specified. Installation did not complete". when I try to
download IE6 sp1 , it gives msg " a newer version is installed"

--
gopi


"Carey Frisch [MVP]" wrote:

> You cannot install some updates or programs
> http://support.microsoft.com/kb/822798/en-us
>
> --
> Carey Frisch
> Microsoft MVP
> Windows - Shell/User
> Microsoft Community Newsgroups
> news://msnews.microsoft.com/
>
> -------------------------------------------------------------------------------------------
>
> "gopi" wrote:
>
> | past many months have not been able to download xp critical updates. cleaned
> | pc of all spyware/malware and still get the same error: "Set up could not
> | verify the integrity of the file update.inf. Make sure the cryptographic
> | servive is running on the computer." I get similar aciveX error when trying
> | to download McAfee firewalls too.
> | --
> | gopi
>

"gopi" <> wrote in message
news:ECE9DEF9-B0ED-4EFB-BE6C-
....
> "Carey Frisch [MVP]" wrote:
>
>> You cannot install some updates or programs
>> http://support.microsoft.com/kb/822798/en-us


> Carey
>
> I tried steps 1 to 6 and update still does not work.


Why stop there? "Steps 1 to 6" of which Method?


> It gives the following
> error: "current settings prohibit running activeX controls on this page". I
> have checked all the settings for the internet options. they are OK. As per
> step 7 I tried to download the updates. tried 2 diffrent updated. Waas able
> to save on to my deskton. When extracting it goes through the process of
> extracting to a directory and errors with the following msg:"The system
> cannot find the file specified. Installation did not complete".


Assuming this was step 2 of Method 7 that you were trying
search for diagnostic files created by the install process.
If necessary try to invoke an update's /verbose logging
and inspect that log for clues too. Give more details about
what you are doing and what you are seeing if you need more help.


> when I try to
> download IE6 sp1 , it gives msg " a newer version is installed"


That is not an appropriate thing to try on your OS
except in a very special circumstance which I strongly suspect
will not apply in your case.


HTH

Robert Aldwinckle
---

Thanks Robert
How do I invoke the update's /verbose logging for being able to view this
log for clues as you have suggested.
--
gopi


"Robert Aldwinckle" wrote:

> "gopi" <> wrote in message
> news:ECE9DEF9-B0ED-4EFB-BE6C-
> ....
> > "Carey Frisch [MVP]" wrote:
> >
> >> You cannot install some updates or programs
> >> http://support.microsoft.com/kb/822798/en-us
>
>
> > Carey
> >
> > I tried steps 1 to 6 and update still does not work.
>
>
> Why stop there? "Steps 1 to 6" of which Method?
>
>
> > It gives the following
> > error: "current settings prohibit running activeX controls on this page". I
> > have checked all the settings for the internet options. they are OK. As per
> > step 7 I tried to download the updates. tried 2 diffrent updated. Waas able
> > to save on to my deskton. When extracting it goes through the process of
> > extracting to a directory and errors with the following msg:"The system
> > cannot find the file specified. Installation did not complete".
>
>
> Assuming this was step 2 of Method 7 that you were trying
> search for diagnostic files created by the install process.
> If necessary try to invoke an update's /verbose logging
> and inspect that log for clues too. Give more details about
> what you are doing and what you are seeing if you need more help.
>
>
> > when I try to
> > download IE6 sp1 , it gives msg " a newer version is installed"
>
>
> That is not an appropriate thing to try on your OS
> except in a very special circumstance which I strongly suspect
> will not apply in your case.
>
>
> HTH
>
> Robert Aldwinckle
> ---
>
>
>

"gopi" <> wrote in message
news:2CF84EE6-8B57-4274-88DD-...
> Thanks Robert
> How do I invoke the update's /verbose logging for being able to view this
> log for clues as you have suggested.


It may depend on what update you are trying to install.
So far I can't tell what you have been trying to do at all
(other than the repair procedure that Carey suggested to you.)
However, usually, you can add a /? to an update's command line
and then it will give you a brief synopsis of the other switches
it will accept. Also, if the update has a security bulletin associated
with it you can go there and find more details about your install options, etc.


Good luck

Robert
---