Cummulative Security Update for OE 6 SP1

When I check Microsoft Updates I am informed that I need to install the
Critical Update KB837009 for OE 6 SP1. I download and get a succesful
installation message but every subsequent check for Microsoft updates reports
again that the same patch needs to be installed. Having checked the programs
on my PC I have OE 6 and Internet 6 SP1. Should I have OE 6 SP1 and are the
two out of sync? Is this the reason why I get the repetitive patch update
message? If so how do I bring the two programs in sync. Any advice would be
appreciated.

Joe wrote:

> When I check Microsoft Updates I am informed that I need to install the
> Critical Update KB837009 for OE 6 SP1. I download and get a succesful
> installation message but every subsequent check for Microsoft updates reports
> again that the same patch needs to be installed. Having checked the programs
> on my PC I have OE 6 and Internet 6 SP1. Should I have OE 6 SP1 and are the
> two out of sync? Is this the reason why I get the repetitive patch update
> message? If so how do I bring the two programs in sync. Any advice would be
> appreciated.
Hi,

Most likely because you have newer OE updates already installed, and
the detect mechanism fails to see it.

If found in Add/Remove Programs, uninstall KB823353 and KB897715.

Now see if you ca manually install KB837009.

Download KB837009 from here:
http://www.microsoft.com/technet/sec.../ms04-013.mspx

When KB837009 is installed, then manually re-install KB823353 first,
and then KB897715.

Download KB823353 from here:
http://www.microsoft.com/technet/sec.../ms04-018.mspx

Download KB897715 from here:
http://www.microsoft.com/technet/sec.../ms05-030.mspx




--
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scr...r/default.mspx

Hi - Thanks v. much for your reply. I can't find the 2 listed modules in my
Add/Remove programs panel. Can I go ahead and attempt to manually install
KB837009? FYI the following exist on my Add/Remove programs panel
IE Q891781
MS Data Access Components KB870669
MS IR 6 SP1 and Internnet Tools
MS OE 6

Btw I am still on Windows 98.

"Torgeir Bakken (MVP)" wrote:

> Joe wrote:
>
> > When I check Microsoft Updates I am informed that I need to install the
> > Critical Update KB837009 for OE 6 SP1. I download and get a succesful
> > installation message but every subsequent check for Microsoft updates reports
> > again that the same patch needs to be installed. Having checked the programs
> > on my PC I have OE 6 and Internet 6 SP1. Should I have OE 6 SP1 and are the
> > two out of sync? Is this the reason why I get the repetitive patch update
> > message? If so how do I bring the two programs in sync. Any advice would be
> > appreciated.
> Hi,
>
> Most likely because you have newer OE updates already installed, and
> the detect mechanism fails to see it.
>
> If found in Add/Remove Programs, uninstall KB823353 and KB897715.
>
> Now see if you ca manually install KB837009.
>
> Download KB837009 from here:
> http://www.microsoft.com/technet/sec.../ms04-013.mspx
>
> When KB837009 is installed, then manually re-install KB823353 first,
> and then KB897715.
>
> Download KB823353 from here:
> http://www.microsoft.com/technet/sec.../ms04-018.mspx
>
> Download KB897715 from here:
> http://www.microsoft.com/technet/sec.../ms05-030.mspx
>
>
>
>
> --
> torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
> Administration scripting examples and an ONLINE version of
> the 1328 page Scripting Guide:
> http://www.microsoft.com/technet/scr...r/default.mspx
>

[Did you post this query in another MS newsgroup?]

Clear History, delete Cookies and delete TIF via IE: Tools > Options >
General, then...

1. Download the Cumulative Security Update for Outlook Express 6 Service
Pack 1 (KB837009; all OSS) from the following link, saving it to your
Desktop:

http://www.microsoft.com/downloads/d...displaylang=en

2. Restart the computer in Safe Mode. (During the reboot, keep pressing the
F8 key until the Windows Startup menu appears > Choose Safe Mode > Enter.)

3. In Safe Mode, rename the downloaded file to KB837009.EXE and copy it to
C:\ (the root directory of drive C; assumes drive C is the boot drive)

4. Start > Run > (type in) C:\KB837009.EXE /N:V (Note the spaces) > press
ENTER

5. Close the command window.

6. Reboot into Windows and see if the problem persists.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Security, Shell/User)


Joe wrote:
> When I check Microsoft Updates I am informed that I need to install the
> Critical Update KB837009 for OE 6 SP1. I download and get a succesful
> installation message but every subsequent check for Microsoft updates
> reports again that the same patch needs to be installed. Having checked
> the
> programs on my PC I have OE 6 and Internet 6 SP1. Should I have OE 6 SP1
> and are the two out of sync? Is this the reason why I get the repetitive
> patch update message? If so how do I bring the two programs in sync. Any
> advice would be appreciated.

Hi

Firstly I have not posted the query in another MS newsgroup (not to my
knowledge anyway). Secondly, thanks for the advice. I followed your
instructions and saved KB837009 in my Desktop and checked it was there in
Normal mode. However, when I reboot under Safe mode it does not show up in my
Desktop. Any clues?

"PA Bear" wrote:

> [Did you post this query in another MS newsgroup?]
>
> Clear History, delete Cookies and delete TIF via IE: Tools > Options >
> General, then...
>
> 1. Download the Cumulative Security Update for Outlook Express 6 Service
> Pack 1 (KB837009; all OSS) from the following link, saving it to your
> Desktop:
>
> http://www.microsoft.com/downloads/d...displaylang=en
>
> 2. Restart the computer in Safe Mode. (During the reboot, keep pressing the
> F8 key until the Windows Startup menu appears > Choose Safe Mode > Enter.)
>
> 3. In Safe Mode, rename the downloaded file to KB837009.EXE and copy it to
> C:\ (the root directory of drive C; assumes drive C is the boot drive)
>
> 4. Start > Run > (type in) C:\KB837009.EXE /N:V (Note the spaces) > press
> ENTER
>
> 5. Close the command window.
>
> 6. Reboot into Windows and see if the problem persists.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE/OE, Security, Shell/User)
>
>
> Joe wrote:
> > When I check Microsoft Updates I am informed that I need to install the
> > Critical Update KB837009 for OE 6 SP1. I download and get a succesful
> > installation message but every subsequent check for Microsoft updates
> > reports again that the same patch needs to be installed. Having checked
> > the
> > programs on my PC I have OE 6 and Internet 6 SP1. Should I have OE 6 SP1
> > and are the two out of sync? Is this the reason why I get the repetitive
> > patch update message? If so how do I bring the two programs in sync. Any
> > advice would be appreciated.
>
>

Sounds like you're logged in as Admin User. Switch to your User Account
(Profile) and you should see "your" Desktop, Joe.
--
~PA Bear

Joe wrote:
> Hi
>
> Firstly I have not posted the query in another MS newsgroup (not to my
> knowledge anyway). Secondly, thanks for the advice. I followed your
> instructions and saved KB837009 in my Desktop and checked it was there in
> Normal mode. However, when I reboot under Safe mode it does not show up in
> my Desktop. Any clues?
>
> "PA Bear" wrote:
>
>> [Did you post this query in another MS newsgroup?]
>>
>> Clear History, delete Cookies and delete TIF via IE: Tools > Options >
>> General, then...
>>
>> 1. Download the Cumulative Security Update for Outlook Express 6 Service
>> Pack 1 (KB837009; all OSS) from the following link, saving it to your
>> Desktop:
>>
>> http://www.microsoft.com/downloads/d...displaylang=en
>>
>> 2. Restart the computer in Safe Mode. (During the reboot, keep pressing
>> the F8 key until the Windows Startup menu appears > Choose Safe Mode >
>> Enter.)
>>
>> 3. In Safe Mode, rename the downloaded file to KB837009.EXE and copy it
>> to
>> C:\ (the root directory of drive C; assumes drive C is the boot drive)
>>
>> 4. Start > Run > (type in) C:\KB837009.EXE /N:V (Note the spaces) >
>> press
>> ENTER
>>
>> 5. Close the command window.
>>
>> 6. Reboot into Windows and see if the problem persists.
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE/OE, Security, Shell/User)
>>
>>
>> Joe wrote:
>>> When I check Microsoft Updates I am informed that I need to install the
>>> Critical Update KB837009 for OE 6 SP1. I download and get a succesful
>>> installation message but every subsequent check for Microsoft updates
>>> reports again that the same patch needs to be installed. Having checked
>>> the
>>> programs on my PC I have OE 6 and Internet 6 SP1. Should I have OE 6 SP1
>>> and are the two out of sync? Is this the reason why I get the repetitive
>>> patch update message? If so how do I bring the two programs in sync. Any
>>> advice would be appreciated.

Sorry I'm a bit of a novice. During the reboot (pressing F8 key) how do I
switch to my User Account (profile) having selected option 3 to start in safe
mode?

"PA Bear" wrote:

> Sounds like you're logged in as Admin User. Switch to your User Account
> (Profile) and you should see "your" Desktop, Joe.
> --
> ~PA Bear
>
> Joe wrote:
> > Hi
> >
> > Firstly I have not posted the query in another MS newsgroup (not to my
> > knowledge anyway). Secondly, thanks for the advice. I followed your
> > instructions and saved KB837009 in my Desktop and checked it was there in
> > Normal mode. However, when I reboot under Safe mode it does not show up in
> > my Desktop. Any clues?
> >
> > "PA Bear" wrote:
> >
> >> [Did you post this query in another MS newsgroup?]
> >>
> >> Clear History, delete Cookies and delete TIF via IE: Tools > Options >
> >> General, then...
> >>
> >> 1. Download the Cumulative Security Update for Outlook Express 6 Service
> >> Pack 1 (KB837009; all OSS) from the following link, saving it to your
> >> Desktop:
> >>
> >> http://www.microsoft.com/downloads/d...displaylang=en
> >>
> >> 2. Restart the computer in Safe Mode. (During the reboot, keep pressing
> >> the F8 key until the Windows Startup menu appears > Choose Safe Mode >
> >> Enter.)
> >>
> >> 3. In Safe Mode, rename the downloaded file to KB837009.EXE and copy it
> >> to
> >> C:\ (the root directory of drive C; assumes drive C is the boot drive)
> >>
> >> 4. Start > Run > (type in) C:\KB837009.EXE /N:V (Note the spaces) >
> >> press
> >> ENTER
> >>
> >> 5. Close the command window.
> >>
> >> 6. Reboot into Windows and see if the problem persists.
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-Windows (IE/OE, Security, Shell/User)
> >>
> >>
> >> Joe wrote:
> >>> When I check Microsoft Updates I am informed that I need to install the
> >>> Critical Update KB837009 for OE 6 SP1. I download and get a succesful
> >>> installation message but every subsequent check for Microsoft updates
> >>> reports again that the same patch needs to be installed. Having checked
> >>> the
> >>> programs on my PC I have OE 6 and Internet 6 SP1. Should I have OE 6 SP1
> >>> and are the two out of sync? Is this the reason why I get the repetitive
> >>> patch update message? If so how do I bring the two programs in sync. Any
> >>> advice would be appreciated.
>
>

Start > Log off... > ...
--
~PA Bear

Joe wrote:
> Sorry I'm a bit of a novice. During the reboot (pressing F8 key) how do I
> switch to my User Account (profile) having selected option 3 to start in
> safe mode?
>
> "PA Bear" wrote:
>
>> Sounds like you're logged in as Admin User. Switch to your User Account
>> (Profile) and you should see "your" Desktop, Joe.
>> --
>> ~PA Bear
>>
>> Joe wrote:
>>> Hi
>>>
>>> Firstly I have not posted the query in another MS newsgroup (not to my
>>> knowledge anyway). Secondly, thanks for the advice. I followed your
>>> instructions and saved KB837009 in my Desktop and checked it was there
>>> in
>>> Normal mode. However, when I reboot under Safe mode it does not show up
>>> in
>>> my Desktop. Any clues?
>>>
>>> "PA Bear" wrote:
>>>
>>>> [Did you post this query in another MS newsgroup?]
>>>>
>>>> Clear History, delete Cookies and delete TIF via IE: Tools > Options >
>>>> General, then...
>>>>
>>>> 1. Download the Cumulative Security Update for Outlook Express 6
>>>> Service
>>>> Pack 1 (KB837009; all OSS) from the following link, saving it to your
>>>> Desktop:
>>>>
>>>> http://www.microsoft.com/downloads/d...displaylang=en
>>>>
>>>> 2. Restart the computer in Safe Mode. (During the reboot, keep
>>>> pressing
>>>> the F8 key until the Windows Startup menu appears > Choose Safe Mode >
>>>> Enter.)
>>>>
>>>> 3. In Safe Mode, rename the downloaded file to KB837009.EXE and copy it
>>>> to
>>>> C:\ (the root directory of drive C; assumes drive C is the boot drive)
>>>>
>>>> 4. Start > Run > (type in) C:\KB837009.EXE /N:V (Note the spaces) >
>>>> press
>>>> ENTER
>>>>
>>>> 5. Close the command window.
>>>>
>>>> 6. Reboot into Windows and see if the problem persists.
>>>> --
>>>> ~Robear Dyer (PA Bear)
>>>> MS MVP-Windows (IE/OE, Security, Shell/User)
>>>>
>>>>
>>>> Joe wrote:
>>>>> When I check Microsoft Updates I am informed that I need to install
>>>>> the
>>>>> Critical Update KB837009 for OE 6 SP1. I download and get a succesful
>>>>> installation message but every subsequent check for Microsoft updates
>>>>> reports again that the same patch needs to be installed. Having
>>>>> checked
>>>>> the
>>>>> programs on my PC I have OE 6 and Internet 6 SP1. Should I have OE 6
>>>>> SP1
>>>>> and are the two out of sync? Is this the reason why I get the
>>>>> repetitive
>>>>> patch update message? If so how do I bring the two programs in sync.
>>>>> Any
>>>>> advice would be appreciated.

Thanks mate for trying to help me out. The log off option didn't appear under
start but I copied the file to the C root dir via another means. When I ran
it said 'cannot find the file 'C:\KB837009.EXE' 9 or one of its
components)..'. I had noticed when I tried to run the EXE previously in
normal mode it complained that the update required OE 6.0 Service Pack1 to be
installed. Would this be why? Checking my OE I have 6.00.2800.1123.

"PA Bear" wrote:

> Start > Log off... > ...
> --
> ~PA Bear
>
> Joe wrote:
> > Sorry I'm a bit of a novice. During the reboot (pressing F8 key) how do I
> > switch to my User Account (profile) having selected option 3 to start in
> > safe mode?
> >
> > "PA Bear" wrote:
> >
> >> Sounds like you're logged in as Admin User. Switch to your User Account
> >> (Profile) and you should see "your" Desktop, Joe.
> >> --
> >> ~PA Bear
> >>
> >> Joe wrote:
> >>> Hi
> >>>
> >>> Firstly I have not posted the query in another MS newsgroup (not to my
> >>> knowledge anyway). Secondly, thanks for the advice. I followed your
> >>> instructions and saved KB837009 in my Desktop and checked it was there
> >>> in
> >>> Normal mode. However, when I reboot under Safe mode it does not show up
> >>> in
> >>> my Desktop. Any clues?
> >>>
> >>> "PA Bear" wrote:
> >>>
> >>>> [Did you post this query in another MS newsgroup?]
> >>>>
> >>>> Clear History, delete Cookies and delete TIF via IE: Tools > Options >
> >>>> General, then...
> >>>>
> >>>> 1. Download the Cumulative Security Update for Outlook Express 6
> >>>> Service
> >>>> Pack 1 (KB837009; all OSS) from the following link, saving it to your
> >>>> Desktop:
> >>>>
> >>>> http://www.microsoft.com/downloads/d...displaylang=en
> >>>>
> >>>> 2. Restart the computer in Safe Mode. (During the reboot, keep
> >>>> pressing
> >>>> the F8 key until the Windows Startup menu appears > Choose Safe Mode >
> >>>> Enter.)
> >>>>
> >>>> 3. In Safe Mode, rename the downloaded file to KB837009.EXE and copy it
> >>>> to
> >>>> C:\ (the root directory of drive C; assumes drive C is the boot drive)
> >>>>
> >>>> 4. Start > Run > (type in) C:\KB837009.EXE /N:V (Note the spaces) >
> >>>> press
> >>>> ENTER
> >>>>
> >>>> 5. Close the command window.
> >>>>
> >>>> 6. Reboot into Windows and see if the problem persists.
> >>>> --
> >>>> ~Robear Dyer (PA Bear)
> >>>> MS MVP-Windows (IE/OE, Security, Shell/User)
> >>>>
> >>>>
> >>>> Joe wrote:
> >>>>> When I check Microsoft Updates I am informed that I need to install
> >>>>> the
> >>>>> Critical Update KB837009 for OE 6 SP1. I download and get a succesful
> >>>>> installation message but every subsequent check for Microsoft updates
> >>>>> reports again that the same patch needs to be installed. Having
> >>>>> checked
> >>>>> the
> >>>>> programs on my PC I have OE 6 and Internet 6 SP1. Should I have OE 6
> >>>>> SP1
> >>>>> and are the two out of sync? Is this the reason why I get the
> >>>>> repetitive
> >>>>> patch update message? If so how do I bring the two programs in sync.
> >>>>> Any
> >>>>> advice would be appreciated.
>
>

"Joe" <> schrieb:

> Firstly I have not posted the query in another MS newsgroup (not to my
> knowledge anyway). Secondly, thanks for the advice. I followed your
> instructions and saved KB837009 in my Desktop and checked it was there in
> Normal mode. However, when I reboot under Safe mode it does not show up in my
> Desktop. Any clues?

There's no need to boot into Safe Mode anyway. Skip that step in PA Bear's
instructions and follow the other ones.

Bye,
Freudi
--
Macht euer Windows sicherer: http://windowsupdate.microsoft.com - jetzt!
http://www.microsoft.com/germany/sicherheit/
Infos zu aktuellen Patches für IE, OE und WinXP: http://patch-info.de
Letzte Aktualisierung: IE - 18.08.05 / OE - 17.06.05 / WinXP - 07.10.05