Custom Scan

When I select to have a custon scan done, it completes that and says I have
seven. When I go to select Software, Opional (7) on the left side it brings
up begining Microsoft update page again. When the high priority ones are up
there I can get those fine, but not the optional ones.

Any ideas?

Thanks!

Opt out of Microsoft Update back to Windows Update.
Click ' Change settings' in the left frame; go back to Windows Update in
the right frame.
What happened when the system accessed Windows Update ?


MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============


zztoolzz wrote:
> When I select to have a custon scan done, it completes that and says I have
> seven. When I go to select Software, Opional (7) on the left side it brings
> up begining Microsoft update page again. When the high priority ones are up
> there I can get those fine, but not the optional ones.
>
> Any ideas?
>
> Thanks!

Does the same thing. It just brings up the screen that asks you to scan
again. If I do the scan again it freezes IE.

"MowGreen [MVP]" wrote:

> Opt out of Microsoft Update back to Windows Update.
> Click ' Change settings' in the left frame; go back to Windows Update in
> the right frame.
> What happened when the system accessed Windows Update ?
>
>
> MowGreen [MVP 2003-2007]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
> zztoolzz wrote:
> > When I select to have a custon scan done, it completes that and says I have
> > seven. When I go to select Software, Opional (7) on the left side it brings
> > up begining Microsoft update page again. When the high priority ones are up
> > there I can get those fine, but not the optional ones.
> >
> > Any ideas?
> >
> > Thanks!
>

Was the system prompted to reinstall the software controls for Windows
Update when it first accessed it ? If yes and the controls installed
successfully, then some 'thing' is blocking the controls from
functioning properly.
Is BitComet installed ? ( If yes, then click Tools, Manage Add-ons.
Set the 'Show: ' drop down window to " Add-ons that have been used by
Internet Explorer ". Locate the BitComet add-on, click on it to
highlight it, then put a mark next to the the Disable option)

IF BitComet is not installed, which antivirus/security suite is installed ?
Which firewall is being used ?

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============

zztoolzz wrote:

> Does the same thing. It just brings up the screen that asks you to scan
> again. If I do the scan again it freezes IE.
>
> "MowGreen [MVP]" wrote:
>
>
>>Opt out of Microsoft Update back to Windows Update.
>>Click ' Change settings' in the left frame; go back to Windows Update in
>>the right frame.
>>What happened when the system accessed Windows Update ?
>>
>>
>>MowGreen [MVP 2003-2007]
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>
>>
>>zztoolzz wrote:
>>
>>>When I select to have a custon scan done, it completes that and says I have
>>>seven. When I go to select Software, Opional (7) on the left side it brings
>>>up begining Microsoft update page again. When the high priority ones are up
>>>there I can get those fine, but not the optional ones.
>>>
>>>Any ideas?
>>>
>>>Thanks!
>>