December update problem - Win 2000 Professional

Once my update installation completed I cannot access the internet. I spent
an hour on the phone with my ISP's tech support thinking there was something
wrong there. Since that is not the case I assume something is wrong with the
update and believe this more so since so many others have reported issues on
this site. I was unable to find any fixes or support on the Microsoft site
for Win 2000. Does anyone have any suggestions? I have homework due tonight.
UGH! Thanks in advance!!

I'm hoping you're defining "cannot access the Internet" more than just using
your browser or email.

* check your IP address [maybe renew it]
* light on NIC on? on router?
* ping a known good site
* tracert

PS - A reminder that the remaining support [i.e. security updates] for Win
2K fie out in April or May next year. May want to nudge Santa to get you a
new system. :-)


"pigsrunfree" wrote:

> Once my update installation completed I cannot access the internet. I spent
> an hour on the phone with my ISP's tech support thinking there was something
> wrong there. Since that is not the case I assume something is wrong with the
> update and believe this more so since so many others have reported issues on
> this site. I was unable to find any fixes or support on the Microsoft site
> for Win 2000. Does anyone have any suggestions? I have homework due tonight.
> UGH! Thanks in advance!!

My IP address will come up; I cannot ping using web or IP address. There is
no router. ) Yes, this is an old system and a replacement is in the works.
If I can limp along with this one for a bit longer that would be ideal.
Thanks!

"Gis Bun" wrote:

> I'm hoping you're defining "cannot access the Internet" more than just using
> your browser or email.
>
> * check your IP address [maybe renew it]
> * light on NIC on? on router?
> * ping a known good site
> * tracert
>
> PS - A reminder that the remaining support [i.e. security updates] for Win
> 2K fie out in April or May next year. May want to nudge Santa to get you a
> new system. :-)
>
>
> "pigsrunfree" wrote:
>
> > Once my update installation completed I cannot access the internet. I spent
> > an hour on the phone with my ISP's tech support thinking there was something
> > wrong there. Since that is not the case I assume something is wrong with the
> > update and believe this more so since so many others have reported issues on
> > this site. I was unable to find any fixes or support on the Microsoft site
> > for Win 2000. Does anyone have any suggestions? I have homework due tonight.
> > UGH! Thanks in advance!!

Can you ping your gateway?
Reset your modem?
Seems like you are on the 'net as you have an IP address unless it's
supplied by your modem [i.e. 192.168.x.x].
May want to check with your ISP again. i had a case where it was the
modem/router. From the ISP to the router it was fine. From the PC to the
router was dreadfully slow, even after a cable change and different PC. Seems
the problem was with the router but on the PC side. Changed. PC now in the
fast lane.

"pigsrunfree" wrote:

> My IP address will come up; I cannot ping using web or IP address. There is
> no router. ) Yes, this is an old system and a replacement is in the works.
> If I can limp along with this one for a bit longer that would be ideal.
> Thanks!
>
> "Gis Bun" wrote:
>
> > I'm hoping you're defining "cannot access the Internet" more than just using
> > your browser or email.
> >
> > * check your IP address [maybe renew it]
> > * light on NIC on? on router?
> > * ping a known good site
> > * tracert
> >
> > PS - A reminder that the remaining support [i.e. security updates] for Win
> > 2K fie out in April or May next year. May want to nudge Santa to get you a
> > new system. :-)
> >
> >
> > "pigsrunfree" wrote:
> >
> > > Once my update installation completed I cannot access the internet. I spent
> > > an hour on the phone with my ISP's tech support thinking there was something
> > > wrong there. Since that is not the case I assume something is wrong with the
> > > update and believe this more so since so many others have reported issues on
> > > this site. I was unable to find any fixes or support on the Microsoft site
> > > for Win 2000. Does anyone have any suggestions? I have homework due tonight.
> > > UGH! Thanks in advance!!

First, I'm no expert but I had a similar problem (see 'updates for 9/10
Dec - Vista' in this forum).

Try a roll back to a registry restore from before this problem; that's what
I did. I then installed the updates several at a time and for some strange
reason, that seemed to do the trick.

I knew the problem was caused by the updates since the problem occurred only
after I installed those 13 updates (from Dec 9 or 10) and my wife's laptop,
which was not updated, worked just fine on the same exact router.

That's about the only advice I can give. I hope it works out well for you.


"pigsrunfree" <> wrote in message
news:637928AB-AD63-44B3-8C1F-...
> My IP address will come up; I cannot ping using web or IP address. There
> is
> no router. ) Yes, this is an old system and a replacement is in the
> works.
> If I can limp along with this one for a bit longer that would be ideal.
> Thanks!
>
> "Gis Bun" wrote:
>
>> I'm hoping you're defining "cannot access the Internet" more than just
>> using
>> your browser or email.
>>
>> * check your IP address [maybe renew it]
>> * light on NIC on? on router?
>> * ping a known good site
>> * tracert
>>
>> PS - A reminder that the remaining support [i.e. security updates] for
>> Win
>> 2K fie out in April or May next year. May want to nudge Santa to get you
>> a
>> new system. :-)
>>
>>
>> "pigsrunfree" wrote:
>>
>> > Once my update installation completed I cannot access the internet. I
>> > spent
>> > an hour on the phone with my ISP's tech support thinking there was
>> > something
>> > wrong there. Since that is not the case I assume something is wrong
>> > with the
>> > update and believe this more so since so many others have reported
>> > issues on
>> > this site. I was unable to find any fixes or support on the Microsoft
>> > site
>> > for Win 2000. Does anyone have any suggestions? I have homework due
>> > tonight.
>> > UGH! Thanks in advance!!

Thanks Dave! I will try the registry restore from my backup program! Looking
forward to having the newer Operating Systems that have that feature built
in...

"Dave Horne" wrote:

> First, I'm no expert but I had a similar problem (see 'updates for 9/10
> Dec - Vista' in this forum).
>
> Try a roll back to a registry restore from before this problem; that's what
> I did. I then installed the updates several at a time and for some strange
> reason, that seemed to do the trick.
>
> I knew the problem was caused by the updates since the problem occurred only
> after I installed those 13 updates (from Dec 9 or 10) and my wife's laptop,
> which was not updated, worked just fine on the same exact router.
>
> That's about the only advice I can give. I hope it works out well for you.
>
>
> "pigsrunfree" <> wrote in message
> news:637928AB-AD63-44B3-8C1F-...
> > My IP address will come up; I cannot ping using web or IP address. There
> > is
> > no router. ) Yes, this is an old system and a replacement is in the
> > works.
> > If I can limp along with this one for a bit longer that would be ideal.
> > Thanks!
> >
> > "Gis Bun" wrote:
> >
> >> I'm hoping you're defining "cannot access the Internet" more than just
> >> using
> >> your browser or email.
> >>
> >> * check your IP address [maybe renew it]
> >> * light on NIC on? on router?
> >> * ping a known good site
> >> * tracert
> >>
> >> PS - A reminder that the remaining support [i.e. security updates] for
> >> Win
> >> 2K fie out in April or May next year. May want to nudge Santa to get you
> >> a
> >> new system. :-)
> >>
> >>
> >> "pigsrunfree" wrote:
> >>
> >> > Once my update installation completed I cannot access the internet. I
> >> > spent
> >> > an hour on the phone with my ISP's tech support thinking there was
> >> > something
> >> > wrong there. Since that is not the case I assume something is wrong
> >> > with the
> >> > update and believe this more so since so many others have reported
> >> > issues on
> >> > this site. I was unable to find any fixes or support on the Microsoft
> >> > site
> >> > for Win 2000. Does anyone have any suggestions? I have homework due
> >> > tonight.
> >> > UGH! Thanks in advance!!
>
>

Yes, same here. It happened immediately after the update. This happened on a
laptop (Win2K) using a WiFi connection.
When the update restarted, I couldn't reconnect. In fact, it wasn't just the
internet, I couldn't connect to my LAN/WiFi. It was as if I couldn't
authenticate to the router.
While I connected to it, it gave a default IP adddr as if I gave it a bad
password.

No matter what I attempted to do, I could not access my LAN & Internet.

And, please, don't tell me to update the O/S. That does not solve the issue
with what the December Update did to a working system.

Another Win2k PC, without the Update, works fine and connects.




"pigsrunfree" wrote:

> Once my update installation completed I cannot access the internet...