Paul wrote:
> When clicking on my desktop icon to connect me to my BT Yahoo home page, I
> am now experiencing long delays with only a white blank page for up to 5
> minutes before connectong and sometimes not being able to connect at all.
>
> When I have not been able to connect at all, the only way to resolve it
> that I have found so far is to unplug my BT Home Hub and then reconnect it
> again.
>
> Can anyone pleae tell me why they think this might be occuring and how I
> can resolve this.
Help us narrow down the troubleshooting:
The First Question Of Troubleshooting: If the problem is new, what changed
between the time things worked and the time they didn't?
The Second Question of Windows Troubleshooting: what is the malware/virus
status of the machine? If you think it is clean, what programs (and
versions) did you use to determine this?
Be sure the computer is clean:
http://www.elephantboycomputers.com/...moving_Malware
Some information about your computer and its network hardware would also be
useful.
Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
http://www.elephantboycomputers.com/#FAQ