Deleting messages in Outlook Express

For the past five days I've not been able to delete some e-mail messages -
from friends and from spammers. I don't get an error message when I click on
the Delete button. Nor can I drag them to the deleted items folder. I get
the message "The selected message(s) could not be moved. An error has
occurred."

My deleted folder is empty so being full is not the problem. I've taken all
the MS updates the updater enables me to take.

I'm using IE 7 and OE 6. Any help out there?
--
RD

How does this related to Windows Update?

1a. Move any messages that you want to keep out of Sent Items and Deleted
Items folders and into other local OE folders you've created for archiving
(saving) such messages.

1b. Move 99% of your messages in your Inbox folder to other local OE
folders, too.

2. Write down the location of your identity's store
(http://www.insideoe.com/files/store.htm#storemain).

3. Close OE.

4. In Windows Explorer, navigate to your store folder, find & delete the
files Outbox.dbx, Sent Items.dbx, and Deleted Items.dbx.

To avoid such problems in the future:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm

- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store.

- Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection.
--
OE-specific newsgroup:
news://msnews.microsoft.com/microsof...xpress.general

~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

RD wrote:
> For the past five days I've not been able to delete some e-mail messages -
> from friends and from spammers. I don't get an error message when I click
> on the Delete button. Nor can I drag them to the deleted items folder. I
> get the message "The selected message(s) could not be moved. An error has
> occurred."
>
> My deleted folder is empty so being full is not the problem. I've taken
> all
> the MS updates the updater enables me to take.
>
> I'm using IE 7 and OE 6. Any help out there?