Denied Access to Encrypted Files After You Change Your Password

I know there is a Hotfix to address this issue. Article ID 316994. My
Question is, what is the best way to get this Hotfix, so I can apply it and
test it

Contact Microsoft support as mentioned in the Knowledge Base Article
to obtain the hotfix. You'll not be charged if you mention that specific
Knowledge Base Article.

Contact Microsoft
http://support.microsoft.com/default...en-us;cntactms

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect Your PC!
http://www.microsoft.com/athome/secu...t/default.aspx

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"wmeyer51" wrote:

| I know there is a Hotfix to address this issue. Article ID 316994. My
| Question is, what is the best way to get this Hotfix, so I can apply it and
| test it