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Windows Vista Tips > Newsgroups > Windows Live Messenger > DEP problem

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James H
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      11-13-2006
Just installed Live Beta 8.1 and worked fine until today when got notice that
due to Data Exclusion Prevention in Vista 5728 Messenger would close. Went
thru routine to exclude MSN Messenger as instructed but was told could not
remove Messenger from DPE - arrrrrrrrrrrrrrrrgh!! Help - this was never a
problem before - what gives? Thanks. JIM
 
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Nancy Ward
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      11-13-2006
"James H" <> wrote in message
news:57521497-7461-4ABD-A425-...
> Just installed Live Beta 8.1 and worked fine until today when got notice
> that
> due to Data Exclusion Prevention in Vista 5728 Messenger would close. Went
> thru routine to exclude MSN Messenger as instructed but was told could not
> remove Messenger from DPE - arrrrrrrrrrrrrrrrgh!! Help - this was never a
> problem before - what gives? Thanks. JIM


>

Build 5744 is the latest Vista, so you may want to try that.

--
Nancy Ward
Windows Live Butterfly
Windows Live Messenger MVP 2004-2006

 
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Jonathan Kay [MVP]
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      11-13-2006
Greetings James,

This is due to Flash. The reason why you don't always see it is because Flash isn't always
used.

With all Internet Explorer windows (and other apps with flash, like AIM) shut down, go to the
Control Panel, then Programs, and then Programs and Features (or just Programs and Features
if you're in classic mode). Then, in the search field at the top type flash and wait to see
if there are any results. Click each that are Macromedia Flash and choose Uninstall for each
one.

Next, click the Start button, type cmd.exe and press Enter. At the command line type:
cd %systemroot%\system32\Macromed\Flash
and press Enter.

Now type:
uninstfl
and press Enter. If there's anything to remove it will prompt you to uninstall Flash, say
Yes or OK. If this fails or doesn't exist, continue on.

Now install the latest Flash beta which fixes this issue:
http://www.adobe.com/go/fp9_update_b...ler_winactivex

After this, reboot and cross your fingers. The installer is ridiculously bad, doesn't
upgrade existing Flash installs and won't even tell you if there's a problem.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--

"James H" <> wrote in message
news:57521497-7461-4ABD-A425-...
> Just installed Live Beta 8.1 and worked fine until today when got notice that
> due to Data Exclusion Prevention in Vista 5728 Messenger would close. Went
> thru routine to exclude MSN Messenger as instructed but was told could not
> remove Messenger from DPE - arrrrrrrrrrrrrrrrgh!! Help - this was never a
> problem before - what gives? Thanks. JIM



 
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