Something to try,
Right click computer and select Manage,
After the new window opens, click Device Manager,
Then DVD/CD-ROM drives,
If you see a down arrow after you expand the drive,
right click and Enable it.
"Bagelman" <> wrote in message
news:...
>
> I had just got done fending off a virus on my computer (vista home
> premium, 32bit). Had to uninstall/reinstall QuickBooks because it wasn't
> working. I also went through and cleaned up everything I could from the
> computer, and turned off anything I thought was unneccessary. QB got
> through with the installation, but is not on my computer anywhere (I've
> checked everything I know how to check), and when I went to
> re-re-install, the computer does not recognize that there is anything in
> the disk drive.
> Any suggestions/tips/comments/proposals? Thanks in advance.
> -da Bagel
>
>
> --
> Bagelman
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