> Starting in early summer 2010, Microsoft will begin progressively closing
> down the Microsoft public newsgroups to enrich conversations in the
> rapidly-growing forum platform. This decision is in response to worldwide
> market trends and evolving customer needs.
Yeah, and how about letting the users decide which one to use in opposition
to dictate what worldwide market trends responds?
Why simply discontinue this useful tool and migrate all the effords to the
annoying web format?
> Microsoft continues to invest in forums to reduce customer effort,
> consolidate community venues and make it easier for active contributors to
> retain their influence. Forums provide a healthy community environment
> with less spam and make answers easier to find by customers and search
> engines. Additionally, forums offer a better user and off-topic
> management platform that will improve customer satisfaction by
> facilitating discussions in a clean space.
I don't know where you guys are looking .... "less spam" ????? Spam is all
over the web and publishing technical IT questions on "search engines" like
google and bing will attract even more spammers and viewers and consequently
off-topic issues. Newsgroup clients don't have commercial banners, don't
spread my email address all over the place, are pretty direct and mostly
used by people with "some" level of knowledge of what he's doing. And that's
why I like to use it instead of web forums and that's why M$ doesn't want me
to do so. That's my own opinion, but it pretty much makes sense, doesn't it?
> We are working diligently on providing additional resources and
> information in local languages later this week. In the meantime, please
> refer to the official Microsoft Newsgroup website
> http://www.microsoft.com/communities...s/default.mspx concerning
> this issue. The Microsoft Newsgroup website will be made available in
> additional languages in the next few days.
M$ is a multinational company and its priorities are obviously focused on
the money making. I don't really have a problem with that, but I want to
protest against some of these decisions.
That's all a pity is all I can say. I consider this one sided decision as an
strategic mistake because all it does is to promote the growth of the
competitors (read Apple and Linux communities). Web based forums must exist,
of course, but there also should be options where your questions won't be
just mixed with 300 million others, and in my opinion THIS should be the
place. I am not familiar with Apple, but Linux is pretty easy with that as
they maintein public irc rooms where sometimes you can even talk to the
developers of the main modules/apps of their FREE releases. This couldn't be
any more efficient.