A different KB927978 problem

Shortly after downloading KB927978, I tried to update my CA Internet
Security Suite. The update downloaded fine, but when I tried to install,
the Windows installer started to loop. It finally told me it couldn't find
the file Windows/Installer/CAPF.msi. Now every time I start using the
computer, the installer loop starts all over again. I'm using XP Home. Does
anyone have a solution?
By the way, I can't find the folder Windows/Installer.

Take a look at this CA article it may help - Charli
http://crm.my-etrust.com/default.asp...ate%20capf.msi

"Jeff Stanton" wrote:

> Shortly after downloading KB927978, I tried to update my CA Internet
> Security Suite. The update downloaded fine, but when I tried to install,
> the Windows installer started to loop. It finally told me it couldn't find
> the file Windows/Installer/CAPF.msi. Now every time I start using the
> computer, the installer loop starts all over again. I'm using XP Home. Does
> anyone have a solution?
> By the way, I can't find the folder Windows/Installer.
>
>
>

Sorry Charlie, one has to log in to view that document. Is there any
other publicly available link that will explain this issue ?


MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============


MCPCharlieG wrote:

> Take a look at this CA article it may help - Charlie
> http://crm.my-etrust.com/default.asp...ate%20capf.msi
>
> "Jeff Stanton" wrote:
>
>
>>Shortly after downloading KB927978, I tried to update my CA Internet
>>Security Suite. The update downloaded fine, but when I tried to install,
>>the Windows installer started to loop. It finally told me it couldn't find
>>the file Windows/Installer/CAPF.msi. Now every time I start using the
>>computer, the installer loop starts all over again. I'm using XP Home. Does
>>anyone have a solution?
>>By the way, I can't find the folder Windows/Installer.
>>
>>
>>

Sorry about that Mow, I believe there is a provision for sign in as guest,
but just in case this link should go direct to the document. - Charlie
http://crm.my-etrust.com/CIDocument....Ver=&Analyst=0

"MowGreen [MVP]" wrote:

> Sorry Charlie, one has to log in to view that document. Is there any
> other publicly available link that will explain this issue ?
>
>
> MowGreen [MVP 2003-2007]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
> MCPCharlieG wrote:
>
> > Take a look at this CA article it may help - Charlie
> > http://crm.my-etrust.com/default.asp...ate%20capf.msi
> >
> > "Jeff Stanton" wrote:
> >
> >
> >>Shortly after downloading KB927978, I tried to update my CA Internet
> >>Security Suite. The update downloaded fine, but when I tried to install,
> >>the Windows installer started to loop. It finally told me it couldn't find
> >>the file Windows/Installer/CAPF.msi. Now every time I start using the
> >>computer, the installer loop starts all over again. I'm using XP Home. Does
> >>anyone have a solution?
> >>By the way, I can't find the folder Windows/Installer.
> >>
> >>
> >>
>

"MCPCharlieG" <> schrieb:

> Sorry about that Mow, I believe there is a provision for sign in as guest,
> but just in case this link should go direct to the document. - Charlie
>
http://crm.my-etrust.com/CIDocument....Ver=&Analyst=0

That's the same content as
http://home3.ca.com/support/faqs/tec...?sc_lang=es-ES
has?

Bye,
Freudi

Thanks, Freudi. Interesting conundrum, eh? <w>

MG

Ottmar Freudenberger wrote:

> "MCPCharlieG" <> schrieb:
>
>
>>Sorry about that Mow, I believe there is a provision for sign in as guest,
>>but just in case this link should go direct to the document. - Charlie
>>
>
> http://crm.my-etrust.com/CIDocument....Ver=&Analyst=0
>
> That's the same content as
> http://home3.ca.com/support/faqs/tec...?sc_lang=es-ES
> has?
>
> Bye,
> Freudi
>