Direct sync with Microsoft Exchange Server 2003 won't work

Hi!

A problem that's been bugging me for a -long- time now is the problems i've
been experiencing with direct exchange sync (sync with my computer/outlook
directly is ok). It just doesn't work. Anyone else have a feeling that MS
have released these products (WM5/ActiveSync 4.X) far too early?

I've tried the guides available at

http://www.howardforums.com/archive/topic/742183-1.html
http://www.pocketpcfaq.com/faqs/acti...shoot-as4x.htm
http://www.microsoft.com/windowsmobi...c/default.mspx

....including installing the server's certificate on my Qtek.

But no go. The error message is "0x85010001 - Your account in Microsoft
Exchanger Server does not have permission to synchronize with your current
settings."

I'd appreciate any input on this one! Is there a way to verify all settings
on the exchange server manually (outside of the Qtek?).

I have more or less complete control over the Exchange 2003 box since I'm
one of the admins there.

I hate to add rather then to help. But I too have had a problem getting this
working.

I have a UTStarcom PPC6700 with Mobile 5. My Exchange is running on an SBS
2003 premium.

I had a lot of problems at first with certificates. So I installed a cert
authority, generates a cert for the mobile device, and installed a new cert
in IIS. That go rid of the cert error, (I think) now I get same errors as you
mention. Specifically: 85010004
--
Kind Regards,

Daniel N


"Daryan" wrote:

> Yeah, I am getting very similar issues. The sync worked fine when using
> unsecured http but as soon as I switched on SSL (and forms based
> authentication but this doesn't seem to factor) I have been getting
> 8XXXXXXX errors all the time, even when switching SSL off again.
>
> I agree that the sentiment is that activesync 4.x and WM5 does seem to
> be a bit premature.
>
> I have a support call open with Microsoft - I'll keep you posted.
>
>

SBS already had a Virtual directory set up in exactly the way the kb mentions.
But even if i did this.. I wouldn't want to. simply put I need SSL to work,
because I want to sync this over the internet. Also after trying this out it
still doesn't work.

I have a few other ideas to try though. as soon as I get somewhere I'll let
you know!

--
Kind Regards,

Daniel N


"Daryan" wrote:

> Daniel,
>
> I reckon that I have got the fix that you need.
> http://support.microsoft.com/default...b;en-us;817379
>
> A but of background for you - when Exchange is running on a single
> machine in the organisation (or SBS) it has issues with the Exchange
> virtual directory with active sync. This article (Method 2) talks you
> through setting up a copy of the Exchange directory in IIS.
>
> I have got an Exchange server at home and one at work. This fix worked
> a beauty with the one at home but cos I have been messing so much with
> the work machine it still is not working.
>
> Let me know how you go
>
> Paul
>
>

I think I have the solution.

Special thanks goes to MS PSS on this one.

Open up Exchange System Manager -> Global Settings -> Mobile Services

Righ click -> properties

Open Device Security. Uncheck all options in this panel. Close the panel.

As long as your Certs are in order, the synch should work. I'm guessing that
becasue the devices don't have the manegment pack installed these options are
tripping something up. Hope this works for everyone!




--
Kind Regards,

Daniel N


"" wrote:

> I am new to this topic, and to Pocket PC but have been following this
> forum as I am having the same issues as the group with a new i-mate
> Jasjar. I use a Macintosh Powerbook G4 running Entourage to sync with
> my company's Exchange Server and it works flawlessly but there are
> place it is just too big to take it, or times when for security reasons
> I cannot. I bought the Jasjar specifically to synchronize over Wi-Fi
> or GPRS/UMTS in the various places work takes me, only to find that it
> seems to be the one thing it won't do. I get the same error message
> 85010004. The company network administrator is at a loss as to what
> the problem is and I was hoping that someone at the forum had made some
> progress.
>
> Any assistance apprciated.
>
> Geoff
>
>

"Daniel N." wrote:

> I think I have the solution.
>
> Special thanks goes to MS PSS on this one.
>
> Open up Exchange System Manager -> Global Settings -> Mobile Services
>
> Righ click -> properties
>
> Open Device Security. Uncheck all options in this panel. Close the panel.
>
> As long as your Certs are in order, the synch should work. I'm guessing that
> becasue the devices don't have the manegment pack installed these options are
> tripping something up. Hope this works for everyone!
>
>
>
>
> --
> Kind Regards,
>
> Daniel N
>
>
> "" wrote:
>
> > I am new to this topic, and to Pocket PC but have been following this
> > forum as I am having the same issues as the group with a new i-mate
> > Jasjar. I use a Macintosh Powerbook G4 running Entourage to sync with
> > my company's Exchange Server and it works flawlessly but there are
> > place it is just too big to take it, or times when for security reasons
> > I cannot. I bought the Jasjar specifically to synchronize over Wi-Fi
> > or GPRS/UMTS in the various places work takes me, only to find that it
> > seems to be the one thing it won't do. I get the same error message
> > 85010004. The company network administrator is at a loss as to what
> > the problem is and I was hoping that someone at the forum had made some
> > progress.
> >
> > Any assistance apprciated.
> >
> > Geoff
> >
> > Hi

I have exactly the same problem have tried everything mentioned here no result

I have been looking all through Google and this appears a lot

Is Microsoft aware of this ?

Does anyone have a solution ?