disappearing downloads with vista & ie7

A friend is having problems with his laptop which is running Vista Home
Premium. I forgot to right down the # to see where it is in the windows
updates. He said that sometime around June 13-ish he started having
problems when he tried to download mp3 and pdf files. Today I went to check
on his computer and discovered that he is having problems with other files
as well.

The pdf issue was fixed by reinstalling adobe reader.

The problem now is that when he clicks on an mp3 or doc file (those are the
ones I was able to check) when on the net with internet explorer 7 the
download disappears. It pops up with the window to download the file. I
removed the check in the "close window when complete" (or whatever it says).
You can watch it download the file but when the download is finished the
window closes. When you go to the appropriate folder nothing is there. I
have even searched the computer with the file name and nothing. It doesn't
even attempt to open media player (11) to play the file. He said both the
mp3 and pdf issue started at the same time (don't know if that is
coincidence or not) and was surprised when I pointed out the same thing with
the doc file and no attempt made by computer to open Word.

I did download firefox and clicked on an mp3 file and it played fine.
Thinking we just needed to repair IE7 I went to M$ site and quickly learned
that you cannot download ie7 if you already have it on your computer.

Has anyone seen this issue and more importantly had any luck fixing it?



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You can re-set IE 7 to it's original settings from the `Advanced` tab of
internet options.

"Rob S" <**sanford**law@I*nebraska.com> wrote in message
news:...
A friend is having problems with his laptop which is running Vista Home
Premium. I forgot to right down the # to see where it is in the windows
updates. He said that sometime around June 13-ish he started having
problems when he tried to download mp3 and pdf files. Today I went to check
on his computer and discovered that he is having problems with other files
as well.

The pdf issue was fixed by reinstalling adobe reader.

The problem now is that when he clicks on an mp3 or doc file (those are the
ones I was able to check) when on the net with internet explorer 7 the
download disappears. It pops up with the window to download the file. I
removed the check in the "close window when complete" (or whatever it says).
You can watch it download the file but when the download is finished the
window closes. When you go to the appropriate folder nothing is there. I
have even searched the computer with the file name and nothing. It doesn't
even attempt to open media player (11) to play the file. He said both the
mp3 and pdf issue started at the same time (don't know if that is
coincidence or not) and was surprised when I pointed out the same thing with
the doc file and no attempt made by computer to open Word.

I did download firefox and clicked on an mp3 file and it played fine.
Thinking we just needed to repair IE7 I went to M$ site and quickly learned
that you cannot download ie7 if you already have it on your computer.

Has anyone seen this issue and more importantly had any luck fixing it?



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I did see that and tried it, but it didn't seem to help.


"Hiren" <> wrote in message
news:...
> You can re-set IE 7 to it's original settings from the `Advanced` tab of
> internet options.
>
> "Rob S" <**sanford**law@I*nebraska.com> wrote in message
> news:...
> A friend is having problems with his laptop which is running Vista Home
> Premium. I forgot to right down the # to see where it is in the windows
> updates. He said that sometime around June 13-ish he started having
> problems when he tried to download mp3 and pdf files. Today I went to
> check
> on his computer and discovered that he is having problems with other files
> as well.
>
> The pdf issue was fixed by reinstalling adobe reader.
>
> The problem now is that when he clicks on an mp3 or doc file (those are
> the
> ones I was able to check) when on the net with internet explorer 7 the
> download disappears. It pops up with the window to download the file. I
> removed the check in the "close window when complete" (or whatever it
> says).
> You can watch it download the file but when the download is finished the
> window closes. When you go to the appropriate folder nothing is there. I
> have even searched the computer with the file name and nothing. It
> doesn't
> even attempt to open media player (11) to play the file. He said both the
> mp3 and pdf issue started at the same time (don't know if that is
> coincidence or not) and was surprised when I pointed out the same thing
> with
> the doc file and no attempt made by computer to open Word.
>
> I did download firefox and clicked on an mp3 file and it played fine.
> Thinking we just needed to repair IE7 I went to M$ site and quickly
> learned
> that you cannot download ie7 if you already have it on your computer.
>
> Has anyone seen this issue and more importantly had any luck fixing it?
>
>
>
> ----== Posted via Pronews.Com - Unlimited-Unrestricted-Secure Usenet
> News==----
> http://www.pronews.com The #1 Newsgroup Service in the World! >100,000
> Newsgroups
> ---= - Total Privacy via Encryption =---
>



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Have you looked at the top of the folder where you download to see if there
is a Compatibility Files tab. Select that and if the files were sent to the
Virtual store you should see them. Vista sometimes sends files to the virtual
store to protect the system from possible threats.
--
Paul


"Rob S" wrote:

> A friend is having problems with his laptop which is running Vista Home
> Premium. I forgot to right down the # to see where it is in the windows
> updates. He said that sometime around June 13-ish he started having
> problems when he tried to download mp3 and pdf files. Today I went to check
> on his computer and discovered that he is having problems with other files
> as well.
>
> The pdf issue was fixed by reinstalling adobe reader.
>
> The problem now is that when he clicks on an mp3 or doc file (those are the
> ones I was able to check) when on the net with internet explorer 7 the
> download disappears. It pops up with the window to download the file. I
> removed the check in the "close window when complete" (or whatever it says).
> You can watch it download the file but when the download is finished the
> window closes. When you go to the appropriate folder nothing is there. I
> have even searched the computer with the file name and nothing. It doesn't
> even attempt to open media player (11) to play the file. He said both the
> mp3 and pdf issue started at the same time (don't know if that is
> coincidence or not) and was surprised when I pointed out the same thing with
> the doc file and no attempt made by computer to open Word.
>
> I did download firefox and clicked on an mp3 file and it played fine.
> Thinking we just needed to repair IE7 I went to M$ site and quickly learned
> that you cannot download ie7 if you already have it on your computer.
>
> Has anyone seen this issue and more importantly had any luck fixing it?
>
>
>
> ----== Posted via Pronews.Com - Unlimited-Unrestricted-Secure Usenet News==----
> http://www.pronews.com The #1 Newsgroup Service in the World! >100,000 Newsgroups
> ---= - Total Privacy via Encryption =---
>

One usual Fix is to Create a NEW USER and try it for downloads....

"Rob S" <**sanford**law@I*nebraska.com> wrote in message news:...
>I did see that and tried it, but it didn't seem to help.
>
>
> "Hiren" <> wrote in message
> news:...
>> You can re-set IE 7 to it's original settings from the `Advanced` tab of
>> internet options.
>>
>> "Rob S" <**sanford**law@I*nebraska.com> wrote in message
>> news:...
>> A friend is having problems with his laptop which is running Vista Home
>> Premium. I forgot to right down the # to see where it is in the windows
>> updates. He said that sometime around June 13-ish he started having
>> problems when he tried to download mp3 and pdf files. Today I went to
>> check
>> on his computer and discovered that he is having problems with other files
>> as well.
>>
>> The pdf issue was fixed by reinstalling adobe reader.
>>
>> The problem now is that when he clicks on an mp3 or doc file (those are
>> the
>> ones I was able to check) when on the net with internet explorer 7 the
>> download disappears. It pops up with the window to download the file. I
>> removed the check in the "close window when complete" (or whatever it
>> says).
>> You can watch it download the file but when the download is finished the
>> window closes. When you go to the appropriate folder nothing is there. I
>> have even searched the computer with the file name and nothing. It
>> doesn't
>> even attempt to open media player (11) to play the file. He said both the
>> mp3 and pdf issue started at the same time (don't know if that is
>> coincidence or not) and was surprised when I pointed out the same thing
>> with
>> the doc file and no attempt made by computer to open Word.
>>
>> I did download firefox and clicked on an mp3 file and it played fine.
>> Thinking we just needed to repair IE7 I went to M$ site and quickly
>> learned
>> that you cannot download ie7 if you already have it on your computer.
>>
>> Has anyone seen this issue and more importantly had any luck fixing it?
>>
>>
>>
>> ----== Posted via Pronews.Com - Unlimited-Unrestricted-Secure Usenet
>> News==----
>> http://www.pronews.com The #1 Newsgroup Service in the World! >100,000
>> Newsgroups
>> ---= - Total Privacy via Encryption =---
>>
>
>
>
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