Hello Herbert,
Turn on your ZA firewall. And for time being, when visiting W U, keep NAV off.
You are reaching W U website, something is stuck in the remaining steps for Windows Update.
If you have vers 6/SP2 of IE6, pay attention to information bar at the top of IE window. And turn on the presence of IE's Status Bar so you can see progress of steps at W U.
On IE menu bar, select View, and check Status Bar to have it on.
In Internet Explorer browser > main menu /Tools/Internet Options >
Security Tab/ click on green icon Trusted Sites/click Sites button.
Click (to clear) "Require server verification (https

for all sites in this zone" to **clear** (un-check) the selection.
(A check mark, if present, on this item needs to be Removed.)
In the "Add this Web site to the zone:" field, add these entries to list of "Trusted Sites" --
type
http://www.download.windowsupdate.com (click Add)
http://update.microsoft.com
http://windowsupdate.microsoft.com
http://download.windowsupdate.com
Click OK.
Make sure you are not *disabling* any scripting capabilities in I.E.
Recheck ActiveX acceptance. Instead of disable, try using "prompt".
--
Maurice N
MVP Windows - Shell / User
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"Herbert C Lebovitz" wrote
> Tried No. 1 - nothing changes
> Tried No 2 - nothing changes
> Tried No 3 - disabled Norton AV and Zone Alarm - nothing changes
>
> Any other ideas.
>
> Many thanks,
>
> Herb