How do you install a hotfix referring to KB925902

When you install a hotfix to fix a windows update problem do you have to
remove the offending update first before applying the hotfix, then
re-install the Windows Update?

TIA

B.W.

"B.W." < (del xxx)> wrote in message
news:...
> When you install a hotfix to fix a windows update problem do you have to
> remove the offending update first before applying the hotfix, then
> re-install the Windows Update?
>
> TIA
>
> B.W.
>
No, you apply the hotfix after installing the update.

Thanks John. Because that is what I did and it didn't work I queried the
procedure here.
So in the end I removed the Windows Update to get rid of my problem, which
worked. But feel I should reinstall the windows update for security
reasons.

When I installed the fix a message came up which I didn't understand so
just said O.K. I expected the hotfix to tell me it had finished but nothing
after, so I am not sure now whether I have the hot fix installed or not.
Any way of checking?

B.W.



"John" <> wrote in message
news:...
>
> "B.W." < (del xxx)> wrote in message
> news:...
>> When you install a hotfix to fix a windows update problem do you have to
>> remove the offending update first before applying the hotfix, then
>> re-install the Windows Update?
>>
>> TIA
>>
>> B.W.
>>
> No, you apply the hotfix after installing the update.
>
>

"B.W." < (del xxx)> wrote in message
news:...
> Thanks John. Because that is what I did and it didn't work I queried the
> procedure here.
> So in the end I removed the Windows Update to get rid of my problem, which
> worked. But feel I should reinstall the windows update for security
> reasons.
>
> When I installed the fix a message came up which I didn't understand so
> just said O.K. I expected the hotfix to tell me it had finished but
> nothing after, so I am not sure now whether I have the hot fix installed
> or not. Any way of checking?
>
> B.W.
>
Go to control panel ->Add or Remove Programs
Verify that Show Updates is checked

Verify that the security update KB925902 and the hotfix KB935448 are there.
The hotfix must be installed after the security update because it replaces
a file that is installed by the security fix.

"John" <> schrieb:

> Verify that the security update KB925902 and the hotfix KB935448 are there.
> The hotfix must be installed after the security update because it replaces
> a file that is installed by the security fix.

JFTR:
KB935448 does *not* contain any file which is installed by KB925902.
While KB935448 contains only hhctrl.ocx, KB925902 contains gdi32.dll,
mf3216.dll, user32.dll and win32k.sys. See the description in
http://support.microsoft.com/kb/935448/en-us for details on why
applying KB935448 after KB925902 may stop applications which make
use of hhctrl.ocx presenting error messages.

Bye,
Freudi

O.K. what am I doing wrong. I reinstalled the offending Windows Update it
shows in the add and remove section. I then install the hotfix it does not
show there and it doesn't work.

When I installed the Hotfix (or think I am) it appears to be doing something
then a page comes up showing available switches, I just O.K. this. Then
nothing more happens, is this usual routine for a hotfix install? If so I
wonder why it's not working.

Any more ideas on what I am doing wrong if anything please, if not I think I
will have to uninstall the windows update again.

Thanks for help. B.W.

"Ottmar Freudenberger" <> wrote in message
news:...
> "John" <> schrieb:
>
>> Verify that the security update KB925902 and the hotfix KB935448 are
>> there.
>> The hotfix must be installed after the security update because it
>> replaces
>> a file that is installed by the security fix.
>
> JFTR:
> KB935448 does *not* contain any file which is installed by KB925902.
> While KB935448 contains only hhctrl.ocx, KB925902 contains gdi32.dll,
> mf3216.dll, user32.dll and win32k.sys. See the description in
> http://support.microsoft.com/kb/935448/en-us for details on why
> applying KB935448 after KB925902 may stop applications which make
> use of hhctrl.ocx presenting error messages.
>
> Bye,
> Freudi

Additional info. I feel I am following the procedure set out by Microsoft
correctly but I have probably got something minor thing wrong.

I downloaded the hotfix a second time from Microsoft as they advised.

I created a folder on my C: drive and extracted the hotfix into it.

The name of the file appears to be
WindowsXP-KB935448-x86-ENU.exe

I then ran the Hotfix with the path\filename with an added space and -d

It flashes quickly to show updating beginning then goes to the available
switches message in which I can only click O.K. Then nothing.

Am I being asked to add a switch to the run command as well as the -d

Getting a bit confused now.

B.W.




l xxx)> wrote in message news:...
> O.K. what am I doing wrong. I reinstalled the offending Windows Update it
> shows in the add and remove section. I then install the hotfix it does
> not show there and it doesn't work.
>
> When I installed the Hotfix (or think I am) it appears to be doing
> something then a page comes up showing available switches, I just O.K.
> this. Then nothing more happens, is this usual routine for a hotfix
> install? If so I wonder why it's not working.
>
> Any more ideas on what I am doing wrong if anything please, if not I think
> I will have to uninstall the windows update again.
>
> Thanks for help. B.W.
>
> "Ottmar Freudenberger" <> wrote in message
> news:...
>> "John" <> schrieb:
>>
>>> Verify that the security update KB925902 and the hotfix KB935448 are
>>> there.
>>> The hotfix must be installed after the security update because it
>>> replaces
>>> a file that is installed by the security fix.
>>
>> JFTR:
>> KB935448 does *not* contain any file which is installed by KB925902.
>> While KB935448 contains only hhctrl.ocx, KB925902 contains gdi32.dll,
>> mf3216.dll, user32.dll and win32k.sys. See the description in
>> http://support.microsoft.com/kb/935448/en-us for details on why
>> applying KB935448 after KB925902 may stop applications which make
>> use of hhctrl.ocx presenting error messages.
>>
>> Bye,
>> Freudi
>
>

Well after reading the newer posts it looks like this Hotfix doesn't work.
What do we do now?

B.W.




"B.W." < (del xxx)> wrote in message
news:%...
> Additional info. I feel I am following the procedure set out by Microsoft
> correctly but I have probably got something minor thing wrong.
>
> I downloaded the hotfix a second time from Microsoft as they advised.
>
> I created a folder on my C: drive and extracted the hotfix into it.
>
> The name of the file appears to be
> WindowsXP-KB935448-x86-ENU.exe
>
> I then ran the Hotfix with the path\filename with an added space and -d
>
> It flashes quickly to show updating beginning then goes to the available
> switches message in which I can only click O.K. Then nothing.
>
> Am I being asked to add a switch to the run command as well as the -d
>
> Getting a bit confused now.
>
> B.W.
>
>
>
>
> l xxx)> wrote in message news:...
>> O.K. what am I doing wrong. I reinstalled the offending Windows Update
>> it shows in the add and remove section. I then install the hotfix it
>> does not show there and it doesn't work.
>>
>> When I installed the Hotfix (or think I am) it appears to be doing
>> something then a page comes up showing available switches, I just O.K.
>> this. Then nothing more happens, is this usual routine for a hotfix
>> install? If so I wonder why it's not working.
>>
>> Any more ideas on what I am doing wrong if anything please, if not I
>> think I will have to uninstall the windows update again.
>>
>> Thanks for help. B.W.
>>
>> "Ottmar Freudenberger" <> wrote in message
>> news:...
>>> "John" <> schrieb:
>>>
>>>> Verify that the security update KB925902 and the hotfix KB935448 are
>>>> there.
>>>> The hotfix must be installed after the security update because it
>>>> replaces
>>>> a file that is installed by the security fix.
>>>
>>> JFTR:
>>> KB935448 does *not* contain any file which is installed by KB925902.
>>> While KB935448 contains only hhctrl.ocx, KB925902 contains gdi32.dll,
>>> mf3216.dll, user32.dll and win32k.sys. See the description in
>>> http://support.microsoft.com/kb/935448/en-us for details on why
>>> applying KB935448 after KB925902 may stop applications which make
>>> use of hhctrl.ocx presenting error messages.
>>>
>>> Bye,
>>> Freudi
>>
>>
>
>

"B.W." < (del xxx)> schrieb:

First of all:
I'm assuming you running on Windows XP SP2, right?

> O.K. what am I doing wrong. I reinstalled the offending Windows Update it
> shows in the add and remove section. I then install the hotfix it does not
> show there

You have the "Show update" option turned on, do you? <duck>

> and it doesn't work.

"Doesn't work" means you're seeing *which* error messages ecactly?
And yes, KB935448 needs to be installed _after_ the reboot necessary
after KB925902 installed and normaly does _not_ require a reboot
afterwards - although it doesnÄt hurt to reboot anyway.

> When I installed the Hotfix (or think I am) it appears to be doing something
> then a page comes up showing available switches, I just O.K. this.

Please redownload KB935448 via
http://www.microsoft.com/downloads/d...b-f7b3b0fd3d86
save it on your harddisk, and run it afterwards by doubleclicking
on the file.

Bye,
Freudi

"B.W." < (del xxx)> schrieb:

> Well after reading the newer posts it looks like this Hotfix doesn't work.

Wrong impression.

> What do we do now?

Answering questions? ;-)

Bye,
Freudi