Does Remote Assistance work with WLM ?

I've tried using it but when they click Accept RA both PCs do nothing.
In the past with MSN Messenger's, Remote Assist used to open a new window to
do the assisting in.
I had a look on Google and found posts that say RA doesn't work in WLM.

Thanks

Greetings Scott,

The posts you're reading are wrong, of course it supports Remote Assistance. However, for
the feature to work, Windows Messenger (not Live) needs to be installed too.

However, if Windows Messenger isn't installed, it would prompt you do so; you would not be
able to click the Accept link.

Regardless, this sounds ridiculous but have you simply tried rebooting?

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2007 Jonathan Kay.
You *must* contact me for redistribution rights.
--

"Scott" <> wrote in message
news:43F45A1F-485B-48C0-98F7-...
> I've tried using it but when they click Accept RA both PCs do nothing.
> In the past with MSN Messenger's, Remote Assist used to open a new window to
> do the assisting in.
> I had a look on Google and found posts that say RA doesn't work in WLM.
>
> Thanks