I don´t receive sp1 in windows update

Hallo, I have a laptop hp compaq 6720s with windows vista home premium (32
bits) preinstalled. The graphics adpater´s driver, mobile intel 965 express
chipset family, has the version number 7.14.10.1329, what is one with
compatibility problems with sp1. For this reason, i suppose sp1 is not shown
in windows update for me. My question is, when are we going to have an
updated graphics driver vista sp1 compatible?, really i don´t know who to
ask this question: hp, intel, microsoft... (all of them i think have the
reponsibility).
Any comment or suggestion about this item will be very welcome.
Regards, clara

Here is the link for the update chipset drivers you need, version
8.3.1.1009.

http://h20000.www2.hp.com/bizsupport...tem=ob-54136-1

Mark

"Clara Cagigal" <> wrote in message
news:...
> Hallo, I have a laptop hp compaq 6720s with windows vista home premium (32
> bits) preinstalled. The graphics adpater´s driver, mobile intel 965
> express chipset family, has the version number 7.14.10.1329, what is one
> with compatibility problems with sp1. For this reason, i suppose sp1 is
> not shown in windows update for me. My question is, when are we going to
> have an updated graphics driver vista sp1 compatible?, really i don´t know
> who to ask this question: hp, intel, microsoft... (all of them i think
> have the reponsibility).
> Any comment or suggestion about this item will be very welcome.
> Regards, clara

Go to the intel site, find your chipset model and download the latest
driver.

http://downloadcenter.intel.com/Prod...=2529&lang=eng

--
Check out the great stores listed here! Receive special offers! Visit
http://driven.mysite.com
"Clara Cagigal" <> wrote in message
news:...
> Hallo, I have a laptop hp compaq 6720s with windows vista home premium (32
> bits) preinstalled. The graphics adpater´s driver, mobile intel 965
> express chipset family, has the version number 7.14.10.1329, what is one
> with compatibility problems with sp1. For this reason, i suppose sp1 is
> not shown in windows update for me. My question is, when are we going to
> have an updated graphics driver vista sp1 compatible?, really i don´t know
> who to ask this question: hp, intel, microsoft... (all of them i think
> have the reponsibility).
> Any comment or suggestion about this item will be very welcome.
> Regards, clara

Thanks for answering. I went to the hp page and downloaded the driver you
indicate, i install as administrator the software package 36881.exe,
apparently everything is ok, the software installs correctly, but
compatibility agent in vista says: this program could not be installed
properly, and it gives to you two alternatives, i select this program was
installed correctly but the driver doesn´t install. ¿Any idea?.
Thanks in advance, regards.

"Mark" <> escribió en el mensaje de noticias
news:...
> Here is the link for the update chipset drivers you need, version
> 8.3.1.1009.
>
> http://h20000.www2.hp.com/bizsupport...tem=ob-54136-1
>
> Mark
>
> "Clara Cagigal" <> wrote in message
> news:...
>> Hallo, I have a laptop hp compaq 6720s with windows vista home premium
>> (32 bits) preinstalled. The graphics adpater´s driver, mobile intel 965
>> express chipset family, has the version number 7.14.10.1329, what is one
>> with compatibility problems with sp1. For this reason, i suppose sp1 is
>> not shown in windows update for me. My question is, when are we going to
>> have an updated graphics driver vista sp1 compatible?, really i don´t
>> know who to ask this question: hp, intel, microsoft... (all of them i
>> think have the reponsibility).
>> Any comment or suggestion about this item will be very welcome.
>> Regards, clara
>
>

Looking on the hp website there are too different downloads. One for
graphics and one for chipset. If you needed a graphics driver update there
is a different link.

http://h20000.www2.hp.com/bizsupport...OID=2095#11360

From there you will see a listig of all the drivers for your laptop model.
Note there is a different drivers for graphics and one for chipset.

--
Check out the great stores listed here! Receive special offers! Visit
http://driven.mysite.com
"Clara Cagigal" <> wrote in message
news:...
> Thanks for answering. I went to the hp page and downloaded the driver you
> indicate, i install as administrator the software package 36881.exe,
> apparently everything is ok, the software installs correctly, but
> compatibility agent in vista says: this program could not be installed
> properly, and it gives to you two alternatives, i select this program was
> installed correctly but the driver doesn´t install. ¿Any idea?.
> Thanks in advance, regards.
>
> "Mark" <> escribió en el mensaje de noticias
> news:...
>> Here is the link for the update chipset drivers you need, version
>> 8.3.1.1009.
>>
>> http://h20000.www2.hp.com/bizsupport...tem=ob-54136-1
>>
>> Mark
>>
>> "Clara Cagigal" <> wrote in message
>> news:...
>>> Hallo, I have a laptop hp compaq 6720s with windows vista home premium
>>> (32 bits) preinstalled. The graphics adpater´s driver, mobile intel 965
>>> express chipset family, has the version number 7.14.10.1329, what is one
>>> with compatibility problems with sp1. For this reason, i suppose sp1 is
>>> not shown in windows update for me. My question is, when are we going to
>>> have an updated graphics driver vista sp1 compatible?, really i don´t
>>> know who to ask this question: hp, intel, microsoft... (all of them i
>>> think have the reponsibility).
>>> Any comment or suggestion about this item will be very welcome.
>>> Regards, clara
>>
>>
>

Hello, I have done it too. I went to the intel site for 965 express chipset
vista operating system 32 bits. I downloaded the version number 7.14.10.1472
(which is the correspondisng to my chipset), but when i try to install, the
system says that this driver does not correspond to my model and the driver
will not be updated. I suppose this is because my vista is oem and perhaps
hp has altered something in the driver. I don´t Know. It seems that i will
have to wait for hp or microsoft to update these graphic drivers, if they do
that i am not very sure.
Anyway, thankyou very much for answering.
Regards, Clara.

"tempting2taanzaa" <> escribió en el mensaje de noticias
news:42BD88B8-0413-44EF-AF5E-...
> Go to the intel site, find your chipset model and download the latest
> driver.
>
> http://downloadcenter.intel.com/Prod...=2529&lang=eng
>
> --
> Check out the great stores listed here! Receive special offers! Visit
> http://driven.mysite.com
> "Clara Cagigal" <> wrote in message
> news:...
>> Hallo, I have a laptop hp compaq 6720s with windows vista home premium
>> (32 bits) preinstalled. The graphics adpater´s driver, mobile intel 965
>> express chipset family, has the version number 7.14.10.1329, what is one
>> with compatibility problems with sp1. For this reason, i suppose sp1 is
>> not shown in windows update for me. My question is, when are we going to
>> have an updated graphics driver vista sp1 compatible?, really i don´t
>> know who to ask this question: hp, intel, microsoft... (all of them i
>> think have the reponsibility).
>> Any comment or suggestion about this item will be very welcome.
>> Regards, clara
>

I sent another post after this one. The hp site has a listing of all
drivers for your model laptop. Try the graphics driver package from there.
Might want to do a system restore prior to installing to revert your system
to a prior date (before the subsequent two failed updates).

--
Check out the great stores listed here! Receive special offers! Visit
http://driven.mysite.com
"Clara Cagigal" <> wrote in message
news:...
> Hello, I have done it too. I went to the intel site for 965 express
> chipset vista operating system 32 bits. I downloaded the version number
> 7.14.10.1472 (which is the correspondisng to my chipset), but when i try
> to install, the system says that this driver does not correspond to my
> model and the driver will not be updated. I suppose this is because my
> vista is oem and perhaps hp has altered something in the driver. I don´t
> Know. It seems that i will have to wait for hp or microsoft to update
> these graphic drivers, if they do that i am not very sure.
> Anyway, thankyou very much for answering.
> Regards, Clara.
>
> "tempting2taanzaa" <> escribió en el mensaje de noticias
> news:42BD88B8-0413-44EF-AF5E-...
>> Go to the intel site, find your chipset model and download the latest
>> driver.
>>
>> http://downloadcenter.intel.com/Prod...=2529&lang=eng
>>
>> --
>> Check out the great stores listed here! Receive special offers! Visit
>> http://driven.mysite.com
>> "Clara Cagigal" <> wrote in message
>> news:...
>>> Hallo, I have a laptop hp compaq 6720s with windows vista home premium
>>> (32 bits) preinstalled. The graphics adpater´s driver, mobile intel 965
>>> express chipset family, has the version number 7.14.10.1329, what is one
>>> with compatibility problems with sp1. For this reason, i suppose sp1 is
>>> not shown in windows update for me. My question is, when are we going to
>>> have an updated graphics driver vista sp1 compatible?, really i don´t
>>> know who to ask this question: hp, intel, microsoft... (all of them i
>>> think have the reponsibility).
>>> Any comment or suggestion about this item will be very welcome.
>>> Regards, clara
>>
>

It is true, i hadn´t seen the hp link. Well, unless i know it sounds
incredible, the drivers in the hp page for my laptop model and my OS are not
compatible with my vista operating system. I have tried some of them as the
quick launch buttons, tha graphic driver, the soundmax integrated speaker,
the enhanced recovery manager tool, and when i try to install them the
compatibility agent for vista says that the programme could not be installed
properly, it gives to you two alternatives (reinstall with recommended
configuration or assuming the programm has been installed correctly), any
case an error report is sent to microsoft, but i don´t find solutions for
them. So I restored to a previous point with my ols drivers ( not so old,
the computer was bought in december). Also i have an hp tool names health
check which looks for recent software and updates and it says that i have
the updated drivers for mu laptop. The thing is that i cannot see the sp1 in
windows update .
I have asked for help to hp but I cannot get an answer from them
(apparently they don´t understand my problem, but I think they don´t have
the updated and compatible drivers with sp1).
Any idea is wellcome.
Thanks for answering, regards.
Clara
"tempting2taanzaa" <> escribió en el mensaje de noticias
news:C1C642F6-A516-40D2-A407-...
>I sent another post after this one. The hp site has a listing of all
>drivers for your model laptop. Try the graphics driver package from there.
>Might want to do a system restore prior to installing to revert your system
>to a prior date (before the subsequent two failed updates).
>
> --
> Check out the great stores listed here! Receive special offers! Visit
> http://driven.mysite.com
> "Clara Cagigal" <> wrote in message
> news:...
>> Hello, I have done it too. I went to the intel site for 965 express
>> chipset vista operating system 32 bits. I downloaded the version number
>> 7.14.10.1472 (which is the correspondisng to my chipset), but when i try
>> to install, the system says that this driver does not correspond to my
>> model and the driver will not be updated. I suppose this is because my
>> vista is oem and perhaps hp has altered something in the driver. I don´t
>> Know. It seems that i will have to wait for hp or microsoft to update
>> these graphic drivers, if they do that i am not very sure.
>> Anyway, thankyou very much for answering.
>> Regards, Clara.
>>
>> "tempting2taanzaa" <> escribió en el mensaje de
>> noticias news:42BD88B8-0413-44EF-AF5E-...
>>> Go to the intel site, find your chipset model and download the latest
>>> driver.
>>>
>>> http://downloadcenter.intel.com/Prod...=2529&lang=eng
>>>
>>> --
>>> Check out the great stores listed here! Receive special offers! Visit
>>> http://driven.mysite.com
>>> "Clara Cagigal" <> wrote in message
>>> news:...
>>>> Hallo, I have a laptop hp compaq 6720s with windows vista home premium
>>>> (32 bits) preinstalled. The graphics adpater´s driver, mobile intel 965
>>>> express chipset family, has the version number 7.14.10.1329, what is
>>>> one with compatibility problems with sp1. For this reason, i suppose
>>>> sp1 is not shown in windows update for me. My question is, when are we
>>>> going to have an updated graphics driver vista sp1 compatible?, really
>>>> i don´t know who to ask this question: hp, intel, microsoft... (all of
>>>> them i think have the reponsibility).
>>>> Any comment or suggestion about this item will be very welcome.
>>>> Regards, clara
>>>
>>
>

See if there is something here that fits your scenario:
http://support.microsoft.com/kb/948343
....however, this claims to have fixed this issue with this version of the
graphics driver for your machine:
http://h20000.www2.hp.com/bizsupport...5&mode=4&idx=2

--
Art (artfudd)
-----------------------
..
"Clara Cagigal" <> wrote in message
news:%...
> It is true, i hadn´t seen the hp link. Well, unless i know it sounds
> incredible, the drivers in the hp page for my laptop model and my OS are not
> compatible with my vista operating system. I have tried some of them as the
> quick launch buttons, tha graphic driver, the soundmax integrated speaker, the
> enhanced recovery manager tool, and when i try to install them the
> compatibility agent for vista says that the programme could not be installed
> properly, it gives to you two alternatives (reinstall with recommended
> configuration or assuming the programm has been installed correctly), any case
> an error report is sent to microsoft, but i don´t find solutions for them. So
> I restored to a previous point with my ols drivers ( not so old, the computer
> was bought in december). Also i have an hp tool names health check which looks
> for recent software and updates and it says that i have the updated drivers
> for mu laptop. The thing is that i cannot see the sp1 in windows update .
> I have asked for help to hp but I cannot get an answer from them (apparently
> they don´t understand my problem, but I think they don´t have the updated and
> compatible drivers with sp1).
> Any idea is wellcome.
> Thanks for answering, regards.
> Clara
> "tempting2taanzaa" <> escribió en el mensaje de noticias
> news:C1C642F6-A516-40D2-A407-...
>>I sent another post after this one. The hp site has a listing of all drivers
>>for your model laptop. Try the graphics driver package from there. Might want
>>to do a system restore prior to installing to revert your system to a prior
>>date (before the subsequent two failed updates).
>>
>> --
>> Check out the great stores listed here! Receive special offers! Visit
>> http://driven.mysite.com
>> "Clara Cagigal" <> wrote in message
>> news:...
>>> Hello, I have done it too. I went to the intel site for 965 express chipset
>>> vista operating system 32 bits. I downloaded the version number 7.14.10.1472
>>> (which is the correspondisng to my chipset), but when i try to install, the
>>> system says that this driver does not correspond to my model and the driver
>>> will not be updated. I suppose this is because my vista is oem and perhaps
>>> hp has altered something in the driver. I don´t Know. It seems that i will
>>> have to wait for hp or microsoft to update these graphic drivers, if they do
>>> that i am not very sure.
>>> Anyway, thankyou very much for answering.
>>> Regards, Clara.
>>>
>>> "tempting2taanzaa" <> escribió en el mensaje de noticias
>>> news:42BD88B8-0413-44EF-AF5E-...
>>>> Go to the intel site, find your chipset model and download the latest
>>>> driver.
>>>>
>>>> http://downloadcenter.intel.com/Prod...=2529&lang=eng
>>>>
>>>> --
>>>> Check out the great stores listed here! Receive special offers! Visit
>>>> http://driven.mysite.com
>>>> "Clara Cagigal" <> wrote in message
>>>> news:...
>>>>> Hallo, I have a laptop hp compaq 6720s with windows vista home premium (32
>>>>> bits) preinstalled. The graphics adpater´s driver, mobile intel 965
>>>>> express chipset family, has the version number 7.14.10.1329, what is one
>>>>> with compatibility problems with sp1. For this reason, i suppose sp1 is
>>>>> not shown in windows update for me. My question is, when are we going to
>>>>> have an updated graphics driver vista sp1 compatible?, really i don´t know
>>>>> who to ask this question: hp, intel, microsoft... (all of them i think
>>>>> have the reponsibility).
>>>>> Any comment or suggestion about this item will be very welcome.
>>>>> Regards, clara
>>>>
>>>
>>
>

Wow, you do have a strange situation. Did you contact someone on an hp
forum or hp support? Perhaps either of those might provide some
information. Your laptop is still under warranty right? Perhaps they can
walk you through downloading the correct driver for your graphics
controller.

I wish I could provide more help.

--
Check out the great stores listed here! Receive special offers! Visit
http://driven.mysite.com
"Clara Cagigal" <> wrote in message
news:%...
> It is true, i hadn´t seen the hp link. Well, unless i know it sounds
> incredible, the drivers in the hp page for my laptop model and my OS are
> not compatible with my vista operating system. I have tried some of them
> as the quick launch buttons, tha graphic driver, the soundmax integrated
> speaker, the enhanced recovery manager tool, and when i try to install
> them the compatibility agent for vista says that the programme could not
> be installed properly, it gives to you two alternatives (reinstall with
> recommended configuration or assuming the programm has been installed
> correctly), any case an error report is sent to microsoft, but i don´t
> find solutions for them. So I restored to a previous point with my ols
> drivers ( not so old, the computer was bought in december). Also i have an
> hp tool names health check which looks for recent software and updates and
> it says that i have the updated drivers for mu laptop. The thing is that i
> cannot see the sp1 in windows update .
> I have asked for help to hp but I cannot get an answer from them
> (apparently they don´t understand my problem, but I think they don´t have
> the updated and compatible drivers with sp1).
> Any idea is wellcome.
> Thanks for answering, regards.
> Clara
> "tempting2taanzaa" <> escribió en el mensaje de noticias
> news:C1C642F6-A516-40D2-A407-...
>>I sent another post after this one. The hp site has a listing of all
>>drivers for your model laptop. Try the graphics driver package from
>>there. Might want to do a system restore prior to installing to revert
>>your system to a prior date (before the subsequent two failed updates).
>>
>> --
>> Check out the great stores listed here! Receive special offers! Visit
>> http://driven.mysite.com
>> "Clara Cagigal" <> wrote in message
>> news:...
>>> Hello, I have done it too. I went to the intel site for 965 express
>>> chipset vista operating system 32 bits. I downloaded the version number
>>> 7.14.10.1472 (which is the correspondisng to my chipset), but when i try
>>> to install, the system says that this driver does not correspond to my
>>> model and the driver will not be updated. I suppose this is because my
>>> vista is oem and perhaps hp has altered something in the driver. I don´t
>>> Know. It seems that i will have to wait for hp or microsoft to update
>>> these graphic drivers, if they do that i am not very sure.
>>> Anyway, thankyou very much for answering.
>>> Regards, Clara.
>>>
>>> "tempting2taanzaa" <> escribió en el mensaje de
>>> noticias news:42BD88B8-0413-44EF-AF5E-...
>>>> Go to the intel site, find your chipset model and download the latest
>>>> driver.
>>>>
>>>> http://downloadcenter.intel.com/Prod...=2529&lang=eng
>>>>
>>>> --
>>>> Check out the great stores listed here! Receive special offers! Visit
>>>> http://driven.mysite.com
>>>> "Clara Cagigal" <> wrote in message
>>>> news:...
>>>>> Hallo, I have a laptop hp compaq 6720s with windows vista home premium
>>>>> (32 bits) preinstalled. The graphics adpater´s driver, mobile intel
>>>>> 965 express chipset family, has the version number 7.14.10.1329, what
>>>>> is one with compatibility problems with sp1. For this reason, i
>>>>> suppose sp1 is not shown in windows update for me. My question is,
>>>>> when are we going to have an updated graphics driver vista sp1
>>>>> compatible?, really i don´t know who to ask this question: hp, intel,
>>>>> microsoft... (all of them i think have the reponsibility).
>>>>> Any comment or suggestion about this item will be very welcome.
>>>>> Regards, clara
>>>>
>>>
>>
>