How to troubleshoot failures updating your Office installation from the Office Update
Web site
http://support.microsoft.com/kb/304498
How to troubleshoot an update installation by using log files in Office 2003
http://support.microsoft.com/kb/884290/
fun2day wrote:
> i have down loaded the above update, but it fails to install into my
> computer. all other updates have always worked and i just installed
> several updates tonight with them all working except service pack 2.
>
> anyone know how to get this to down load?
>
> fun2day
> (car license)