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Download Correct, Install Correct, however...

 
 
RANYC
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      10-12-2005
I am running Windows 2000 Version 5.0, and have attempted to download &
install (as recommended by Windows Update) "Cumulative Security Update for
Outlook Express 6 SP1 (KB823353)" on numerous occasions. It downloads
correctly. It indicates that it was installed successfully. However,
everytime Windows update scans for things to download & install, CSU for
Outlook Express 6 SP1 is back on the list. It happens within minutes. The
download log has all the attempts as successful. Does anyone know how to
remedy this problem? Thank you.
 
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PA Bear
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      10-12-2005
See this KB article:

A dialog box with no text appears if you reply to a news message in Outlook
Express 6 Service Pack 1 (You may ignore the title)
http://support.microsoft.com/?kbid=555398

Also see this post of mine in a recent newsgroup discussion:
http://groups-beta.google.com/group/...7f3b0ed2?hl=en

For a reason yet to be determined, Windows Update was offering OE updates in
the wrong order to Win2k SP4 and WinXP SP1 users. They straightened it out
c. 14 Aug-05. Here's the fix:

1. Uninstall 'Windows 2000 Hotfix - KB897715' via Add/Remove Programs and
reboot.

2a. Assuming MSOE.DLL is now v6.00.2800.1409 or earlier (i.e.,
v6.00.2800.1123 or v6.00.2800.1106), install (KB)823353 manually using the
file downloaded from
http://www.microsoft.com/downloads/d...displaylang=en

2b. Optional: Reboot and install KB887797 via
http://www.microsoft.com/downloads/d...6-a1a3da675baf

3. Reboot and (re)install (KB)897715 manually using the file downloaded from
http://www.microsoft.com/downloads/d...d-28502b3d2518

Alternatively, after #1 above, check in at Windows Update and install
whatever OE Cumulative Update is now offered and reboot. Then return to
Windows Update to see if another one's now offered you.

--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Security, Shell/User)

RANYC wrote:
> I am running Windows 2000 Version 5.0, and have attempted to download &
> install (as recommended by Windows Update) "Cumulative Security Update for
> Outlook Express 6 SP1 (KB823353)" on numerous occasions. It downloads
> correctly. It indicates that it was installed successfully. However,
> everytime Windows update scans for things to download & install, CSU for
> Outlook Express 6 SP1 is back on the list. It happens within minutes.
> The
> download log has all the attempts as successful. Does anyone know how to
> remedy this problem? Thank you.


 
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