Download Error 8007002

Go to the MS download page. Then click on download history. then on the net
1.1 update if it has the red balloon x then click on it, it may give you
steps to take for your vista to correct the problem

do you have a link for the download page?

"Alchemist" wrote:

> Go to the MS download page. Then click on download history. then on the net
> 1.1 update if it has the red balloon x then click on it, it may give you
> steps to take for your vista to correct the problem

I found this:

Windows Update error 80070002

If you receive Windows Update error 80070002 while checking for updates, you
need to remove the temporary update files that Windows uses to identify
updates for your computer. To remove the temporary files, stop the Windows
Update service, delete the temporary update files, restart the Windows Update
service, and then try to check for Windows updates again.

To stop the Windows Update service
You must be logged on as an administrator to perform these steps.

Click to open Administrative Tools.

Double-click Services. If you are prompted for an administrator password or
confirmation, type the password or provide confirmation.

Right-click the Windows Update service, and then click Stop.

To delete temporary update files
Click to open Computer.

Double-click the local hard disk where Windows is installed, typically drive
C.

Double-click the Windows folder, and then double-click the
SoftwareDistribution folder.

Double-click the DataStore folder to open it, and then delete all files and
folders in the folder. If you are prompted for an administrator password or
confirmation, type the password or provide confirmation.

Click the Back button. In the SoftwareDistribution folder, double-click the
Download folder to open it, and then delete all files in the folder. If you
are prompted for an administrator password or confirmation, type the password
or provide confirmation.

To restart the Windows Update service
You must be logged on as an administrator to perform these steps.

Click to open Administrative Tools.

Double-click Services. If you are prompted for an administrator password or
confirmation, type the password or provide confirmation.

Right-click the Windows Update service, and then click Start.

If the problem persists after you have followed the steps above, see this
Knowledge Base article on the Microsoft Help and Support website or go to the
Windows Update Support Center website to request support by e‑mail.

Note
Deleting temporary update files will help solve the problem, but it will
also delete the history in Windows Update. You can still see which updates
are installed on your computer by going to Installed Updates:

To see which updates are installed on the computer
Click to open Installed Updates.

Help and Support search term: WindowsUpdate_80070002

and am in the process of trying it.

Jeff

"GolfnVA" wrote:

> do you have a link for the download page?
>
> "Alchemist" wrote:
>
> > Go to the MS download page. Then click on download history. then on the net
> > 1.1 update if it has the red balloon x then click on it, it may give you
> > steps to take for your vista to correct the problem
>

I just got an error 80070002. I followed all the indicated steps and
requested an update search received the same update indication and then tried
to install and received the same error. What now coach?


The update being installed is:
Microsoft .NET Framework 1.1 Service Pack 1

Windows Vista (32-bit)

art

skidmarks-

i am having the exact same problem. went through all the steps including the
article using cmd prompt. anybody out there w/ suggestions?

"skidmarks" wrote:

>
> I just got an error 80070002. I followed all the indicated steps and
> requested an update search received the same update indication and then tried
> to install and received the same error. What now coach?
>
>
> The update being installed is:
> Microsoft .NET Framework 1.1 Service Pack 1
>
> Windows Vista (32-bit)
>
> art
>
>
>

I , too, am having the same issue - however I have been unable to delete the
file and folder in the DataStore folder; it says the file is in use and thus
denies access. I made sure the WU service was stopped - even checked
Processes in Task manager to see if something obvious (to me) was running
that was connected - I can't find anything. I WAS able to delete what was in
the Downloads folder. Have now tried this whole process 3 times - help!
~Deborah

"felix_the_cat" wrote:

> skidmarks-
>
> i am having the exact same problem. went through all the steps including the
> article using cmd prompt. anybody out there w/ suggestions?
>
> "skidmarks" wrote:
>
> >
> > I just got an error 80070002. I followed all the indicated steps and
> > requested an update search received the same update indication and then tried
> > to install and received the same error. What now coach?
> >
> >
> > The update being installed is:
> > Microsoft .NET Framework 1.1 Service Pack 1
> >
> > Windows Vista (32-bit)
> >
> > art
> >
> >
> >

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

Customers in the U.S. and Canada can receive technical support from
Microsoft Product Support Services at 1-866-PCSAFETY. There is no-charge for
support calls that are associated with security updates. When you call,
clearly state that your problem is related to a Security Update and cite the
update's KB number (e.g., KB931678).

In other countries, see
http://support.microsoft.com/default...r=securityhome > "No-Charge
Support...for virus and other security-related" issues in right-hand menu
for localized contact information.

For more information about how to contact Microsoft for support issues,
visit the International Support Web site:
https://support.microsoft.com/common/international.aspx
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L.ORG http://66.39.69.143/

skidmarks wrote:
> I just got an error 80070002. I followed all the indicated steps and
> requested an update search received the same update indication and then
> tried to install and received the same error. What now coach?
>
>
> The update being installed is:
> Microsoft .NET Framework 1.1 Service Pack 1
>
> Windows Vista (32-bit)
>
> art

Reboot into Safemode - F8 and you should be able to delete that folder.


"IDICWorld" <> wrote in message
news:18428575-F0DF-4B42-8854-...
>I , too, am having the same issue - however I have been unable to delete
>the
> file and folder in the DataStore folder; it says the file is in use and
> thus
> denies access. I made sure the WU service was stopped - even checked
> Processes in Task manager to see if something obvious (to me) was running
> that was connected - I can't find anything. I WAS able to delete what was
> in
> the Downloads folder. Have now tried this whole process 3 times - help!
> ~Deborah
>
> "felix_the_cat" wrote:
>
>> skidmarks-
>>
>> i am having the exact same problem. went through all the steps including
>> the
>> article using cmd prompt. anybody out there w/ suggestions?
>>
>> "skidmarks" wrote:
>>
>> >
>> > I just got an error 80070002. I followed all the indicated steps and
>> > requested an update search received the same update indication and then
>> > tried
>> > to install and received the same error. What now coach?
>> >
>> >
>> > The update being installed is:
>> > Microsoft .NET Framework 1.1 Service Pack 1
>> >
>> > Windows Vista (32-bit)
>> >
>> > art
>> >
>> >
>> >

"IDICWorld" wrote:

> I , too, am having the same issue - however I have been unable to delete the
> file and folder in the DataStore folder; it says the file is in use and thus
> denies access. I made sure the WU service was stopped - even checked
> Processes in Task manager to see if something obvious (to me) was running
> that was connected - I can't find anything. I WAS able to delete what was in
> the Downloads folder. Have now tried this whole process 3 times - help!
> ~Deborah
>
> "felix_the_cat" wrote:
>
> > skidmarks-
> >
> > i am having the exact same problem. went through all the steps including the
> > article using cmd prompt. anybody out there w/ suggestions?
> >
> > "skidmarks" wrote:
> >
> > >
> > > I just got an error 80070002. I followed all the indicated steps and
> > > requested an update search received the same update indication and then tried
> > > to install and received the same error. What now coach?
> > >
> > >
> > > The update being installed is:
> > > Microsoft .NET Framework 1.1 Service Pack 1
> > >
> > > Windows Vista (32-bit)
> > >
> > > art
> > >
> > >
> > >

I can't fix the problem either, but I did solve your problem..I had left the
Windows update screen open on the desktop. Once I clicked that off I could
delete the two folders of stuff...but I can't update yet myself.

"IDICWorld" wrote:

> I , too, am having the same issue - however I have been unable to delete the
> file and folder in the DataStore folder; it says the file is in use and thus
> denies access. I made sure the WU service was stopped - even checked
> Processes in Task manager to see if something obvious (to me) was running
> that was connected - I can't find anything. I WAS able to delete what was in
> the Downloads folder. Have now tried this whole process 3 times - help!
> ~Deborah
>
> "felix_the_cat" wrote:
>
> > skidmarks-
> >
> > i am having the exact same problem. went through all the steps including the
> > article using cmd prompt. anybody out there w/ suggestions?
> >
> > "skidmarks" wrote:
> >
> > >
> > > I just got an error 80070002. I followed all the indicated steps and
> > > requested an update search received the same update indication and then tried
> > > to install and received the same error. What now coach?
> > >
> > >
> > > The update being installed is:
> > > Microsoft .NET Framework 1.1 Service Pack 1
> > >
> > > Windows Vista (32-bit)
> > >
> > > art
> > >
> > >
> > >