Download Stalled

I am running XP home SP3. All updates have downloaded and installed except
for update KB951847x86. The download stopped at 28.30 MB and wont go any
further. I have tried rebooting the pc but no joy.

I have managed to download and install other updates succesfully by
deselecting that update.

If anybody could help i would be grateful

Is Automatic Updates enabled and are you attempting to install KB951847 via
Automatic Updates?

--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com


Paul R wrote:
> I am running XP home SP3. All updates have downloaded and installed except
> for update KB951847x86. The download stopped at 28.30 MB and wont go any
> further. I have tried rebooting the pc but no joy.
>
> I have managed to download and install other updates succesfully by
> deselecting that update.
>
> If anybody could help i would be grateful

Automatic updates are enabled and i tried to install the update that way
initially. I have also tried doing it manually through the windows update
site. Both ways are stuck at 40%. Through the update site i can see that it
is stuck at 28.30MB.

"PA Bear [MS MVP]" wrote:

> Is Automatic Updates enabled and are you attempting to install KB951847 via
> Automatic Updates?
>
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Client - since 2002
> www.banthecheck.com
>
>
> Paul R wrote:
> > I am running XP home SP3. All updates have downloaded and installed except
> > for update KB951847x86. The download stopped at 28.30 MB and wont go any
> > further. I have tried rebooting the pc but no joy.
> >
> > I have managed to download and install other updates succesfully by
> > deselecting that update.
> >
> > If anybody could help i would be grateful
>
>

NB: You may be seeing the result excessive demand on the update servers as
close to a dozen updates were released yesterday...and several others were
re-released.

Open WindowsUpdate.log and go to the very bottom. Now start scrolling
upward slowly: Do you see any recenty instances of "Update is not allowed to
download due to regulation"?

How to read the WindowsUpdate.log file
http://support.microsoft.com/kb/902093

Or you could...

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net


Paul R wrote:
> Automatic updates are enabled and i tried to install the update that way
> initially. I have also tried doing it manually through the windows update
> site. Both ways are stuck at 40%. Through the update site i can see that
> it
> is stuck at 28.30MB.
>
> "PA Bear [MS MVP]" wrote:
>
>> Is Automatic Updates enabled and are you attempting to install KB951847
>> via
>> Automatic Updates?
>>
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>> www.banthecheck.com
>>
>>
>> Paul R wrote:
>>> I am running XP home SP3. All updates have downloaded and installed
>>> except
>>> for update KB951847x86. The download stopped at 28.30 MB and wont go any
>>> further. I have tried rebooting the pc but no joy.
>>>
>>> I have managed to download and install other updates succesfully by
>>> deselecting that update.
>>>
>>> If anybody could help i would be grateful

I have checked the update log and have lots of the following entries.

Update ........ is "PerUpdate" regulated and can NOT download. Sequence 4698
vs AcceptRate 0.
2009-07-14 19:01:55:009 844 720 DnldMgr * Update is not allowed to
download due to regulation.


Hope this helps.




"PA Bear [MS MVP]" wrote:

> NB: You may be seeing the result excessive demand on the update servers as
> close to a dozen updates were released yesterday...and several others were
> re-released.
>
> Open WindowsUpdate.log and go to the very bottom. Now start scrolling
> upward slowly: Do you see any recenty instances of "Update is not allowed to
> download due to regulation"?
>
> How to read the WindowsUpdate.log file
> http://support.microsoft.com/kb/902093
>
> Or you could...
>
> Start a free Windows Update support incident request:
> https://support.microsoft.com/oas/de...spx?gprid=6527
>
> For home users, no-charge support is available by calling 1-866-PCSAFETY in
> the United States and in Canada or by contacting your local Microsoft
> subsidiary. There is no-charge for support calls that are associated with
> security updates.
>
> Support for Windows Update:
> http://support.microsoft.com/gp/wusupport
>
> For more information about how to contact your local Microsoft subsidiary
> for security update support issues, visit the International Support Web
> site: http://support.microsoft.com/common/international.aspx
>
> For enterprise customers, support for security updates is available through
> your usual support contacts.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin; DTS-L.net
>
>
> Paul R wrote:
> > Automatic updates are enabled and i tried to install the update that way
> > initially. I have also tried doing it manually through the windows update
> > site. Both ways are stuck at 40%. Through the update site i can see that
> > it
> > is stuck at 28.30MB.
> >
> > "PA Bear [MS MVP]" wrote:
> >
> >> Is Automatic Updates enabled and are you attempting to install KB951847
> >> via
> >> Automatic Updates?
> >>
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-IE, Mail, Security, Windows Client - since 2002
> >> www.banthecheck.com
> >>
> >>
> >> Paul R wrote:
> >>> I am running XP home SP3. All updates have downloaded and installed
> >>> except
> >>> for update KB951847x86. The download stopped at 28.30 MB and wont go any
> >>> further. I have tried rebooting the pc but no joy.
> >>>
> >>> I have managed to download and install other updates succesfully by
> >>> deselecting that update.
> >>>
> >>> If anybody could help i would be grateful
>
>

Translation: "Servers overwhelmed/Try again later"

Updates are not downloaded or the “Automatic Updates� icon does not display
the status of downloads when you enable the Automatic Updates service
http://support.microsoft.com/default.aspx/kb/910340

NB: The section of the log you posted dates from 14 July. Do you see
similar "regulartion" entries towards the very bottom/end of the log (as I'd
asked)?

Moving on, what versions of .NET Framework (including Service Packs) are
already installed? I ask because you may not even need KB951847.

How to determine which versions of the .NET Framework are installed and
whether service packs have been applied
http://support.microsoft.com/kb/318785
--
~PA Bear
www.banthecheck.com


Paul R wrote:
> I have checked the update log and have lots of the following entries.
>
> Update ........ is "PerUpdate" regulated and can NOT download. Sequence
> 4698
> vs AcceptRate 0.
> 2009-07-14 19:01:55:009 844 720 DnldMgr * Update is not allowed to
> download due to regulation.
>
> "PA Bear [MS MVP]" wrote:
>> NB: You may be seeing the result excessive demand on the update servers
>> as
>> close to a dozen updates were released yesterday...and several others
>> were
>> re-released.
>>
>> Open WindowsUpdate.log and go to the very bottom. Now start scrolling
>> upward slowly: Do you see any recenty instances of "Update is not allowed
>> to download due to regulation"?
>>
>> How to read the WindowsUpdate.log file
>> http://support.microsoft.com/kb/902093
>>
>> Or you could...
>>
>> Start a free Windows Update support incident request:
>> https://support.microsoft.com/oas/de...spx?gprid=6527
>>
>> For home users, no-charge support is available by calling 1-866-PCSAFETY
>> in
>> the United States and in Canada or by contacting your local Microsoft
>> subsidiary. There is no-charge for support calls that are associated
>> with
>> security updates.
>>
>> Support for Windows Update:
>> http://support.microsoft.com/gp/wusupport
>>
>> For more information about how to contact your local Microsoft subsidiary
>> for security update support issues, visit the International Support Web
>> site: http://support.microsoft.com/common/international.aspx
>>
>> For enterprise customers, support for security updates is available
>> through
>> your usual support contacts.
>>
>> Paul R wrote:
>>> Automatic updates are enabled and i tried to install the update that way
>>> initially. I have also tried doing it manually through the windows
>>> update
>>> site. Both ways are stuck at 40%. Through the update site i can see that
>>> it is stuck at 28.30MB.
>>>
>>> "PA Bear [MS MVP]" wrote:
>>>> Is Automatic Updates enabled and are you attempting to install KB951847
>>>> via Automatic Updates?
>>>> --
>>>> ~Robear Dyer (PA Bear)
>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>>> www.banthecheck.com
>>>>
>>>> Paul R wrote:
>>>>> I am running XP home SP3. All updates have downloaded and installed
>>>>> except
>>>>> for update KB951847x86. The download stopped at 28.30 MB and wont go
>>>>> any
>>>>> further. I have tried rebooting the pc but no joy.
>>>>>
>>>>> I have managed to download and install other updates succesfully by
>>>>> deselecting that update.
>>>>>
>>>>> If anybody could help i would be grateful

Sorry about that. Tried to update unsuccessfully again today and had message
in the log from 13/8/09 which reads update .......is "PerUpdate" regulated
and can NOT download. Sequence 4698 vs AcceptRate 0.

Version of .NET installed is 2.0.50727.1433

Hope i dont need this update

"PA Bear [MS MVP]" wrote:

> Translation: "Servers overwhelmed/Try again later"
>
> Updates are not downloaded or the “Automatic Updates� icon does not display
> the status of downloads when you enable the Automatic Updates service
> http://support.microsoft.com/default.aspx/kb/910340
>
> NB: The section of the log you posted dates from 14 July. Do you see
> similar "regulartion" entries towards the very bottom/end of the log (as I'd
> asked)?
>
> Moving on, what versions of .NET Framework (including Service Packs) are
> already installed? I ask because you may not even need KB951847.
>
> How to determine which versions of the .NET Framework are installed and
> whether service packs have been applied
> http://support.microsoft.com/kb/318785
> --
> ~PA Bear
> www.banthecheck.com
>
>
> Paul R wrote:
> > I have checked the update log and have lots of the following entries.
> >
> > Update ........ is "PerUpdate" regulated and can NOT download. Sequence
> > 4698
> > vs AcceptRate 0.
> > 2009-07-14 19:01:55:009 844 720 DnldMgr * Update is not allowed to
> > download due to regulation.
> >
> > "PA Bear [MS MVP]" wrote:
> >> NB: You may be seeing the result excessive demand on the update servers
> >> as
> >> close to a dozen updates were released yesterday...and several others
> >> were
> >> re-released.
> >>
> >> Open WindowsUpdate.log and go to the very bottom. Now start scrolling
> >> upward slowly: Do you see any recenty instances of "Update is not allowed
> >> to download due to regulation"?
> >>
> >> How to read the WindowsUpdate.log file
> >> http://support.microsoft.com/kb/902093
> >>
> >> Or you could...
> >>
> >> Start a free Windows Update support incident request:
> >> https://support.microsoft.com/oas/de...spx?gprid=6527
> >>
> >> For home users, no-charge support is available by calling 1-866-PCSAFETY
> >> in
> >> the United States and in Canada or by contacting your local Microsoft
> >> subsidiary. There is no-charge for support calls that are associated
> >> with
> >> security updates.
> >>
> >> Support for Windows Update:
> >> http://support.microsoft.com/gp/wusupport
> >>
> >> For more information about how to contact your local Microsoft subsidiary
> >> for security update support issues, visit the International Support Web
> >> site: http://support.microsoft.com/common/international.aspx
> >>
> >> For enterprise customers, support for security updates is available
> >> through
> >> your usual support contacts.
> >>
> >> Paul R wrote:
> >>> Automatic updates are enabled and i tried to install the update that way
> >>> initially. I have also tried doing it manually through the windows
> >>> update
> >>> site. Both ways are stuck at 40%. Through the update site i can see that
> >>> it is stuck at 28.30MB.
> >>>
> >>> "PA Bear [MS MVP]" wrote:
> >>>> Is Automatic Updates enabled and are you attempting to install KB951847
> >>>> via Automatic Updates?
> >>>> --
> >>>> ~Robear Dyer (PA Bear)
> >>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
> >>>> www.banthecheck.com
> >>>>
> >>>> Paul R wrote:
> >>>>> I am running XP home SP3. All updates have downloaded and installed
> >>>>> except
> >>>>> for update KB951847x86. The download stopped at 28.30 MB and wont go
> >>>>> any
> >>>>> further. I have tried rebooting the pc but no joy.
> >>>>>
> >>>>> I have managed to download and install other updates succesfully by
> >>>>> deselecting that update.
> >>>>>
> >>>>> If anybody could help i would be grateful
>
>

> Version of .NET installed is 2.0.50727.1433

Don't judge the installed .NET Framework versions and Service Packs by what
you see in Add/Revmove Programs! Look in C:\WINDOWS\Microsoft.NET\Framework
<=this folder instead.

See the section "How to determine which versions of the .NET Framework are
installed" here: http://msdn.microsoft.com/en-us/kb/kb00318785.aspx

If you're running WinXP SP3, you should find at least one folder named
v1.x.xxxx (e.g., v1.0.3075; v1.1.4322).


Paul R wrote:
> Sorry about that. Tried to update unsuccessfully again today and had
> message
> in the log from 13/8/09 which reads update .......is "PerUpdate" regulated
> and can NOT download. Sequence 4698 vs AcceptRate 0.
>
> Version of .NET installed is 2.0.50727.1433
>
> Hope i dont need this update
>
> "PA Bear [MS MVP]" wrote:
>> Translation: "Servers overwhelmed/Try again later"
>>
>> Updates are not downloaded or the “Automatic Updates� icon does not
>> display
>> the status of downloads when you enable the Automatic Updates service
>> http://support.microsoft.com/default.aspx/kb/910340
>>
>> NB: The section of the log you posted dates from 14 July. Do you see
>> similar "regulartion" entries towards the very bottom/end of the log (as
>> I'd asked)?
>>
>> Moving on, what versions of .NET Framework (including Service Packs) are
>> already installed? I ask because you may not even need KB951847.
>>
>> How to determine which versions of the .NET Framework are installed and
>> whether service packs have been applied
>> http://support.microsoft.com/kb/318785
>> --
>> ~PA Bear
>> www.banthecheck.com
>>
>>
>> Paul R wrote:
>>> I have checked the update log and have lots of the following entries.
>>>
>>> Update ........ is "PerUpdate" regulated and can NOT download. Sequence
>>> 4698
>>> vs AcceptRate 0.
>>> 2009-07-14 19:01:55:009 844 720 DnldMgr * Update is not allowed to
>>> download due to regulation.
>>>
>>> "PA Bear [MS MVP]" wrote:
>>>> NB: You may be seeing the result excessive demand on the update servers
>>>> as
>>>> close to a dozen updates were released yesterday...and several others
>>>> were
>>>> re-released.
>>>>
>>>> Open WindowsUpdate.log and go to the very bottom. Now start scrolling
>>>> upward slowly: Do you see any recenty instances of "Update is not
>>>> allowed
>>>> to download due to regulation"?
>>>>
>>>> How to read the WindowsUpdate.log file
>>>> http://support.microsoft.com/kb/902093
>>>>
>>>> Or you could...
>>>>
>>>> Start a free Windows Update support incident request:
>>>> https://support.microsoft.com/oas/de...spx?gprid=6527
>>>>
>>>> For home users, no-charge support is available by calling
>>>> 1-866-PCSAFETY
>>>> in
>>>> the United States and in Canada or by contacting your local Microsoft
>>>> subsidiary. There is no-charge for support calls that are associated
>>>> with
>>>> security updates.
>>>>
>>>> Support for Windows Update:
>>>> http://support.microsoft.com/gp/wusupport
>>>>
>>>> For more information about how to contact your local Microsoft
>>>> subsidiary
>>>> for security update support issues, visit the International Support Web
>>>> site: http://support.microsoft.com/common/international.aspx
>>>>
>>>> For enterprise customers, support for security updates is available
>>>> through
>>>> your usual support contacts.
>>>>
>>>> Paul R wrote:
>>>>> Automatic updates are enabled and i tried to install the update that
>>>>> way
>>>>> initially. I have also tried doing it manually through the windows
>>>>> update
>>>>> site. Both ways are stuck at 40%. Through the update site i can see
>>>>> that
>>>>> it is stuck at 28.30MB.
>>>>>
>>>>> "PA Bear [MS MVP]" wrote:
>>>>>> Is Automatic Updates enabled and are you attempting to install
>>>>>> KB951847
>>>>>> via Automatic Updates?
>>>>>> --
>>>>>> ~Robear Dyer (PA Bear)
>>>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>>>>> www.banthecheck.com
>>>>>>
>>>>>> Paul R wrote:
>>>>>>> I am running XP home SP3. All updates have downloaded and installed
>>>>>>> except
>>>>>>> for update KB951847x86. The download stopped at 28.30 MB and wont go
>>>>>>> any
>>>>>>> further. I have tried rebooting the pc but no joy.
>>>>>>>
>>>>>>> I have managed to download and install other updates succesfully by
>>>>>>> deselecting that update.
>>>>>>>
>>>>>>> If anybody could help i would be grateful

I followed the instructions on how to find out what version of .NET Framework
was installed rather than looking in Add/Remove Programs. When i look in
C:\Windows\Microsoft.NET\Framework i have the following named folders.

v1.0.3705
v1.1.4322
v2.0.50727



"PA Bear [MS MVP]" wrote:

> > Version of .NET installed is 2.0.50727.1433
>
> Don't judge the installed .NET Framework versions and Service Packs by what
> you see in Add/Revmove Programs! Look in C:\WINDOWS\Microsoft.NET\Framework
> <=this folder instead.
>
> See the section "How to determine which versions of the .NET Framework are
> installed" here: http://msdn.microsoft.com/en-us/kb/kb00318785.aspx
>
> If you're running WinXP SP3, you should find at least one folder named
> v1.x.xxxx (e.g., v1.0.3075; v1.1.4322).
>
>
> Paul R wrote:
> > Sorry about that. Tried to update unsuccessfully again today and had
> > message
> > in the log from 13/8/09 which reads update .......is "PerUpdate" regulated
> > and can NOT download. Sequence 4698 vs AcceptRate 0.
> >
> > Version of .NET installed is 2.0.50727.1433
> >
> > Hope i dont need this update
> >
> > "PA Bear [MS MVP]" wrote:
> >> Translation: "Servers overwhelmed/Try again later"
> >>
> >> Updates are not downloaded or the “Automatic Updates� icon does not
> >> display
> >> the status of downloads when you enable the Automatic Updates service
> >> http://support.microsoft.com/default.aspx/kb/910340
> >>
> >> NB: The section of the log you posted dates from 14 July. Do you see
> >> similar "regulartion" entries towards the very bottom/end of the log (as
> >> I'd asked)?
> >>
> >> Moving on, what versions of .NET Framework (including Service Packs) are
> >> already installed? I ask because you may not even need KB951847.
> >>
> >> How to determine which versions of the .NET Framework are installed and
> >> whether service packs have been applied
> >> http://support.microsoft.com/kb/318785
> >> --
> >> ~PA Bear
> >> www.banthecheck.com
> >>
> >>
> >> Paul R wrote:
> >>> I have checked the update log and have lots of the following entries.
> >>>
> >>> Update ........ is "PerUpdate" regulated and can NOT download. Sequence
> >>> 4698
> >>> vs AcceptRate 0.
> >>> 2009-07-14 19:01:55:009 844 720 DnldMgr * Update is not allowed to
> >>> download due to regulation.
> >>>
> >>> "PA Bear [MS MVP]" wrote:
> >>>> NB: You may be seeing the result excessive demand on the update servers
> >>>> as
> >>>> close to a dozen updates were released yesterday...and several others
> >>>> were
> >>>> re-released.
> >>>>
> >>>> Open WindowsUpdate.log and go to the very bottom. Now start scrolling
> >>>> upward slowly: Do you see any recenty instances of "Update is not
> >>>> allowed
> >>>> to download due to regulation"?
> >>>>
> >>>> How to read the WindowsUpdate.log file
> >>>> http://support.microsoft.com/kb/902093
> >>>>
> >>>> Or you could...
> >>>>
> >>>> Start a free Windows Update support incident request:
> >>>> https://support.microsoft.com/oas/de...spx?gprid=6527
> >>>>
> >>>> For home users, no-charge support is available by calling
> >>>> 1-866-PCSAFETY
> >>>> in
> >>>> the United States and in Canada or by contacting your local Microsoft
> >>>> subsidiary. There is no-charge for support calls that are associated
> >>>> with
> >>>> security updates.
> >>>>
> >>>> Support for Windows Update:
> >>>> http://support.microsoft.com/gp/wusupport
> >>>>
> >>>> For more information about how to contact your local Microsoft
> >>>> subsidiary
> >>>> for security update support issues, visit the International Support Web
> >>>> site: http://support.microsoft.com/common/international.aspx
> >>>>
> >>>> For enterprise customers, support for security updates is available
> >>>> through
> >>>> your usual support contacts.
> >>>>
> >>>> Paul R wrote:
> >>>>> Automatic updates are enabled and i tried to install the update that
> >>>>> way
> >>>>> initially. I have also tried doing it manually through the windows
> >>>>> update
> >>>>> site. Both ways are stuck at 40%. Through the update site i can see
> >>>>> that
> >>>>> it is stuck at 28.30MB.
> >>>>>
> >>>>> "PA Bear [MS MVP]" wrote:
> >>>>>> Is Automatic Updates enabled and are you attempting to install
> >>>>>> KB951847
> >>>>>> via Automatic Updates?
> >>>>>> --
> >>>>>> ~Robear Dyer (PA Bear)
> >>>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
> >>>>>> www.banthecheck.com
> >>>>>>
> >>>>>> Paul R wrote:
> >>>>>>> I am running XP home SP3. All updates have downloaded and installed
> >>>>>>> except
> >>>>>>> for update KB951847x86. The download stopped at 28.30 MB and wont go
> >>>>>>> any
> >>>>>>> further. I have tried rebooting the pc but no joy.
> >>>>>>>
> >>>>>>> I have managed to download and install other updates succesfully by
> >>>>>>> deselecting that update.
> >>>>>>>
> >>>>>>> If anybody could help i would be grateful
>
>

Good work!

..NET Framework v1.0 (Original release), v1.1 (Original release), and v2.0
(Original release) are installed.

While KB951847 includes cumulative servicing updates to the dependent .NET
Framework 2.0...subcomponents, I suspect that you only installed v2.0
because it was offered by Automatic Update (as a Recommended, not Critical,
update) and not necessarily because another installed application is
dependent on it. YMMV.

Proceed per the below. If you do have a dependent application installed,
you'll know about it soon enough and will be able to install KB951847 (or a
successive .NET Framework update) easily enough.

1. Stop the Automatic Updates service:

Start > Run > (type in) services.msc > [OK]
Double-click Automatic Updates > Click on Stop
(Stopping the service will take a moment)

2. Delete the contents of the Download folder:

Start > Run > (type in) %windir%\SoftwareDistribution > [OK]
Open the Download folder and delete its contents
Close the window.

3. Go to Windows Update website | Select CUSTOM and allow the scan to
complete | Uncheck/deselect KB951847 (which, I suspect, is only listed as a
Recommended or Important update) and hide it ("Don't show me this update
again").

4. Start the Automatic Updates service:

Start > Run > (type in) services.msc > [OK]
Double-click Automatic Updates > Click on Start
(Starting the service will take a moment)
--
~PA Bear
www.banthecheck.com


Paul R wrote:
> I followed the instructions on how to find out what version of .NET
> Framework was installed rather than looking in Add/Remove Programs. When i
> look in C:\Windows\Microsoft.NET\Framework i have the following named
> folders.
>
> v1.0.3705
> v1.1.4322
> v2.0.50727
>
> "PA Bear [MS MVP]" wrote:
>
>>> Version of .NET installed is 2.0.50727.1433
>>
>> Don't judge the installed .NET Framework versions and Service Packs by
>> what
>> you see in Add/Remove Programs! Look in
>> C:\WINDOWS\Microsoft.NET\Framework <=this folder instead.
>>
>> See the section "How to determine which versions of the .NET Framework
>> are
>> installed" here: http://msdn.microsoft.com/en-us/kb/kb00318785.aspx
>>
>> If you're running WinXP SP3, you should find at least one folder named
>> v1.x.xxxx (e.g., v1.0.3075; v1.1.4322).
>>
>>
>> Paul R wrote:
>>> Sorry about that. Tried to update unsuccessfully again today and had
>>> message
>>> in the log from 13/8/09 which reads update .......is "PerUpdate"
>>> regulated
>>> and can NOT download. Sequence 4698 vs AcceptRate 0.
>>>
>>> Version of .NET installed is 2.0.50727.1433
>>>
>>> Hope i dont need this update
>>>
>>> "PA Bear [MS MVP]" wrote:
>>>> Translation: "Servers overwhelmed/Try again later"
>>>>
>>>> Updates are not downloaded or the “Automatic Updates� icon does not
>>>> display
>>>> the status of downloads when you enable the Automatic Updates service
>>>> http://support.microsoft.com/default.aspx/kb/910340
>>>>
>>>> NB: The section of the log you posted dates from 14 July. Do you see
>>>> similar "regulartion" entries towards the very bottom/end of the log
>>>> (as
>>>> I'd asked)?
>>>>
>>>> Moving on, what versions of .NET Framework (including Service Packs)
>>>> are
>>>> already installed? I ask because you may not even need KB951847.
>>>>
>>>> How to determine which versions of the .NET Framework are installed and
>>>> whether service packs have been applied
>>>> http://support.microsoft.com/kb/318785
>>>> --
>>>> ~PA Bear
>>>> www.banthecheck.com
>>>>
>>>>
>>>> Paul R wrote:
>>>>> I have checked the update log and have lots of the following entries.
>>>>>
>>>>> Update ........ is "PerUpdate" regulated and can NOT download.
>>>>> Sequence
>>>>> 4698
>>>>> vs AcceptRate 0.
>>>>> 2009-07-14 19:01:55:009 844 720 DnldMgr * Update is not allowed to
>>>>> download due to regulation.
>>>>>
>>>>> "PA Bear [MS MVP]" wrote:
>>>>>> NB: You may be seeing the result excessive demand on the update
>>>>>> servers
>>>>>> as
>>>>>> close to a dozen updates were released yesterday...and several others
>>>>>> were
>>>>>> re-released.
>>>>>>
>>>>>> Open WindowsUpdate.log and go to the very bottom. Now start
>>>>>> scrolling
>>>>>> upward slowly: Do you see any recenty instances of "Update is not
>>>>>> allowed
>>>>>> to download due to regulation"?
>>>>>>
>>>>>> How to read the WindowsUpdate.log file
>>>>>> http://support.microsoft.com/kb/902093
>>>>>>
>>>>>> Or you could...
>>>>>>
>>>>>> Start a free Windows Update support incident request:
>>>>>> https://support.microsoft.com/oas/de...spx?gprid=6527
>>>>>>
>>>>>> For home users, no-charge support is available by calling
>>>>>> 1-866-PCSAFETY
>>>>>> in
>>>>>> the United States and in Canada or by contacting your local Microsoft
>>>>>> subsidiary. There is no-charge for support calls that are associated
>>>>>> with
>>>>>> security updates.
>>>>>>
>>>>>> Support for Windows Update:
>>>>>> http://support.microsoft.com/gp/wusupport
>>>>>>
>>>>>> For more information about how to contact your local Microsoft
>>>>>> subsidiary
>>>>>> for security update support issues, visit the International Support
>>>>>> Web
>>>>>> site: http://support.microsoft.com/common/international.aspx
>>>>>>
>>>>>> For enterprise customers, support for security updates is available
>>>>>> through
>>>>>> your usual support contacts.
>>>>>>
>>>>>> Paul R wrote:
>>>>>>> Automatic updates are enabled and i tried to install the update that
>>>>>>> way
>>>>>>> initially. I have also tried doing it manually through the windows
>>>>>>> update
>>>>>>> site. Both ways are stuck at 40%. Through the update site i can see
>>>>>>> that
>>>>>>> it is stuck at 28.30MB.
>>>>>>>
>>>>>>> "PA Bear [MS MVP]" wrote:
>>>>>>>> Is Automatic Updates enabled and are you attempting to install
>>>>>>>> KB951847
>>>>>>>> via Automatic Updates?
>>>>>>>> --
>>>>>>>> ~Robear Dyer (PA Bear)
>>>>>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>>>>>>> www.banthecheck.com
>>>>>>>>
>>>>>>>> Paul R wrote:
>>>>>>>>> I am running XP home SP3. All updates have downloaded and
>>>>>>>>> installed
>>>>>>>>> except
>>>>>>>>> for update KB951847x86. The download stopped at 28.30 MB and wont
>>>>>>>>> go
>>>>>>>>> any
>>>>>>>>> further. I have tried rebooting the pc but no joy.
>>>>>>>>>
>>>>>>>>> I have managed to download and install other updates succesfully
>>>>>>>>> by
>>>>>>>>> deselecting that update.
>>>>>>>>>
>>>>>>>>> If anybody could help i would be grateful