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Downloaded files don't install

 
 
Alias
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Posts: n/a

 
      11-08-2005
Hello,

I have Automatic Update configured to "Download updates for me, but let me
choose when to install them."

After the updates are downloaded nothing happens after that. I get no prompt
to install the downloaded updates at all.

Also when I review my "Installation Results" page on the microsoft website I
get a list of Remaining High Priority Updates but they don't show up in the
list to be downloaded. Here's the list, but I can't find where to download or
install them:

Security Update for Windows XP (KB873339)
Critical Update for Windows XP (KB886185)
Security Update for Windows XP (KB885836)
Security Update for Windows XP (KB888302)
Security Update for Windows Messenger (KB887472)
Security Update for Windows XP (KB891781)
Security Update for Windows XP (KB888113)
Update for Windows XP (KB887742)
Security Update for Windows XP (KB885835)
Security Update for Windows XP (KB885250)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB893066)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB890859)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB896423)
Update for Windows XP (KB894391)
Security Update for Microsoft .NET Framework, Version 1.1 Service Pack 1
(KB886903)
Microsoft GDI+ Detection Tool (KB873374)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB899589)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB904706)
Cumulative Security Update for Internet Explorer for Windows XP (KB896688)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB896424)
Windows Malicious Software Removal Tool - November 2005 (KB890830)
 
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Lawrence Garvin [MVP]
Guest
Posts: n/a

 
      11-08-2005
You must be logged in with a local administrator account to install updates.

What says your %windir%\WindowsUpdate.log file?

How did you determine that the updates are actually downloaded, if you have no
notification icon?


"Alias" <> wrote in message
news:F47ADD9C-7B78-404B-8E79-...
> Hello,
>
> I have Automatic Update configured to "Download updates for me, but let me
> choose when to install them."
>
> After the updates are downloaded nothing happens after that. I get no prompt
> to install the downloaded updates at all.
>
> Also when I review my "Installation Results" page on the microsoft website I
> get a list of Remaining High Priority Updates but they don't show up in the
> list to be downloaded. Here's the list, but I can't find where to download
> or
> install them:
>
> Security Update for Windows XP (KB873339)
> Critical Update for Windows XP (KB886185)
> Security Update for Windows XP (KB885836)
> Security Update for Windows XP (KB888302)
> Security Update for Windows Messenger (KB887472)
> Security Update for Windows XP (KB891781)
> Security Update for Windows XP (KB888113)
> Update for Windows XP (KB887742)
> Security Update for Windows XP (KB885835)
> Security Update for Windows XP (KB885250)
> Security Update for Windows XP (KB890046)
> Security Update for Windows XP (KB896422)
> Security Update for Windows XP (KB896428)
> Security Update for Windows XP (KB893066)
> Security Update for Windows XP (KB901214)
> Security Update for Windows XP (KB890859)
> Security Update for Windows XP (KB896358)
> Security Update for Windows XP (KB893756)
> Security Update for Windows XP (KB899591)
> Security Update for Windows XP (KB899587)
> Security Update for Windows XP (KB896423)
> Update for Windows XP (KB894391)
> Security Update for Microsoft .NET Framework, Version 1.1 Service Pack 1
> (KB886903)
> Microsoft GDI+ Detection Tool (KB873374)
> Security Update for Windows XP (KB902400)
> Security Update for Windows XP (KB899589)
> Security Update for Windows XP (KB901017)
> Security Update for Windows XP (KB905414)
> Security Update for Windows XP (KB904706)
> Cumulative Security Update for Internet Explorer for Windows XP (KB896688)
> Security Update for Windows XP (KB905749)
> Security Update for Windows XP (KB900725)
> Security Update for Windows XP (KB896424)
> Windows Malicious Software Removal Tool - November 2005 (KB890830)



 
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snowwhite
Guest
Posts: n/a

 
      11-09-2005


"Alias" wrote:

> Hello,
>
> I have Automatic Update configured to "Download updates for me, but let me
> choose when to install them."
>
> After the updates are downloaded nothing happens after that. I get no prompt
> to install the downloaded updates at all.
>
> Also when I review my "Installation Results" page on the microsoft website I
> get a list of Remaining High Priority Updates but they don't show up in the
> list to be downloaded. Here's the list, but I can't find where to download or
> install them:
>
> Security Update for Windows XP (KB873339)
> Critical Update for Windows XP (KB886185)
> Security Update for Windows XP (KB885836)
> Security Update for Windows XP (KB888302)
> Security Update for Windows Messenger (KB887472)
> Security Update for Windows XP (KB891781)
> Security Update for Windows XP (KB888113)
> Update for Windows XP (KB887742)
> Security Update for Windows XP (KB885835)
> Security Update for Windows XP (KB885250)
> Security Update for Windows XP (KB890046)
> Security Update for Windows XP (KB896422)
> Security Update for Windows XP (KB896428)
> Security Update for Windows XP (KB893066)
> Security Update for Windows XP (KB901214)
> Security Update for Windows XP (KB890859)
> Security Update for Windows XP (KB896358)
> Security Update for Windows XP (KB893756)
> Security Update for Windows XP (KB899591)
> Security Update for Windows XP (KB899587)
> Security Update for Windows XP (KB896423)
> Update for Windows XP (KB894391)
> Security Update for Microsoft .NET Framework, Version 1.1 Service Pack 1
> (KB886903)
> Microsoft GDI+ Detection Tool (KB873374)
> Security Update for Windows XP (KB902400)
> Security Update for Windows XP (KB899589)
> Security Update for Windows XP (KB901017)
> Security Update for Windows XP (KB905414)
> Security Update for Windows XP (KB904706)
> Cumulative Security Update for Internet Explorer for Windows XP (KB896688)
> Security Update for Windows XP (KB905749)
> Security Update for Windows XP (KB900725)
> Security Update for Windows XP (KB896424)
> Windows Malicious Software Removal Tool - November 2005 (KB890830)

 
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Alias
Guest
Posts: n/a

 
      11-09-2005
Lawrence,

Everything's fine now and here's what happened. If Automatic Updates is
configured to "Download updates for me, but let me choose when to install
them" then the files will be downloaded and nothing happens until you shut
down the computer.

Once you choose Shut Down, Windows decides this is a good time to start
installing your updates. So in reality, the user doesn't really decide when
to install the updates at all because Windows does it without warning upon
Shut Down, like it or not.

To further complicate things, you are warned not to turn off your computer
during the update process. I was really ****ed about this because I had to
leave home with my computer still running.

I have since re-configured Automatic Updates to "Notify me but don't
automatically download or install them". This way I control when things get
downloaded and updated.

-Alias

"Lawrence Garvin [MVP]" wrote:

> You must be logged in with a local administrator account to install updates.
>
> What says your %windir%\WindowsUpdate.log file?
>
> How did you determine that the updates are actually downloaded, if you have no
> notification icon?
>
>
> "Alias" <> wrote in message
> news:F47ADD9C-7B78-404B-8E79-...
> > Hello,
> >
> > I have Automatic Update configured to "Download updates for me, but let me
> > choose when to install them."
> >
> > After the updates are downloaded nothing happens after that. I get no prompt
> > to install the downloaded updates at all.
> >
> > Also when I review my "Installation Results" page on the microsoft website I
> > get a list of Remaining High Priority Updates but they don't show up in the
> > list to be downloaded. Here's the list, but I can't find where to download
> > or
> > install them:
> >
> > Security Update for Windows XP (KB873339)
> > Critical Update for Windows XP (KB886185)
> > Security Update for Windows XP (KB885836)
> > Security Update for Windows XP (KB888302)
> > Security Update for Windows Messenger (KB887472)
> > Security Update for Windows XP (KB891781)
> > Security Update for Windows XP (KB888113)
> > Update for Windows XP (KB887742)
> > Security Update for Windows XP (KB885835)
> > Security Update for Windows XP (KB885250)
> > Security Update for Windows XP (KB890046)
> > Security Update for Windows XP (KB896422)
> > Security Update for Windows XP (KB896428)
> > Security Update for Windows XP (KB893066)
> > Security Update for Windows XP (KB901214)
> > Security Update for Windows XP (KB890859)
> > Security Update for Windows XP (KB896358)
> > Security Update for Windows XP (KB893756)
> > Security Update for Windows XP (KB899591)
> > Security Update for Windows XP (KB899587)
> > Security Update for Windows XP (KB896423)
> > Update for Windows XP (KB894391)
> > Security Update for Microsoft .NET Framework, Version 1.1 Service Pack 1
> > (KB886903)
> > Microsoft GDI+ Detection Tool (KB873374)
> > Security Update for Windows XP (KB902400)
> > Security Update for Windows XP (KB899589)
> > Security Update for Windows XP (KB901017)
> > Security Update for Windows XP (KB905414)
> > Security Update for Windows XP (KB904706)
> > Cumulative Security Update for Internet Explorer for Windows XP (KB896688)
> > Security Update for Windows XP (KB905749)
> > Security Update for Windows XP (KB900725)
> > Security Update for Windows XP (KB896424)
> > Windows Malicious Software Removal Tool - November 2005 (KB890830)

>
>
>

 
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Scott
Guest
Posts: n/a

 
      11-10-2005
On Wed, 9 Nov 2005 16:32:43 -0800, "Alias"
<> wrote:

>
>I have since re-configured Automatic Updates to "Notify me but don't
>automatically download or install them". This way I control when things get
>downloaded and updated.

Unfortunately for me, that is how I have my Automatic Updates
configured, but I also see nothing happen after I download the
updates. When I get the notification of updates, I elect to download
them. A little later I realize that there was never a request for me
to install them. If I manually go to Windows Update, the updates are
still listed as available, and if I elect to download them, I do get
the request to install after the download is complete. Running
Windows XP Pro SP2.

I do have a laptop with Windows XP Home set the same, and it works
without a problem. After notification, I elect to download; after
download I get the request to install. All works as it should.
 
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Lawrence Garvin [MVP]
Guest
Posts: n/a

 
      11-10-2005

I'm glad that you figured out why your updates were not being "installed
automatically", but let me take an opportunity to clear up some information
about how the program works.

First, by default, Automatic Updates is configured to install updates at 3am -
provided that you leave your computer powered on. If you don't leave it
powered on, AU will install the updates the next time you power up your
system. This is all the /default/ configuation of AU.

If you've changed that -- configured AU /not/ to automatically install
updates, e.g. your note that you have configured it to "Download and wait for
installation", then.. yep... you need to /install/ the updates yourself!

Second, as for the installation at shutdown, that is a 'feature' of the new
Windows Update Agent, available only on XP SP2 systems. It is triggered by a
shutdown /option/, called "Install Updates and Shutdown", which is presented
by default, but can be easily overridden by choosing "Shutdown", "Restart", or
"Log Off" from the shutdown dialog box. If the updates started installing at
shutdown, it's because you chose to shutdown the system -and- you left that
(default) option selected when you shutdown the system.

As for not being warned to "not turn off your computer" during the update
process... maybe you should read the screens a bit closer, because the WUA
most definitely /does/ display a dialog box stating exactly that: "Do not turn
off the computer. Updates are being installed. The system will shutdown
automatically" -- or words very close to that.

Third, the methodology by which a user would "choose to install" the updates
after they have downloaded, is to click on the Windows Update Agent
notification icon contained in the notification area of your taskbar. Doing
so initiates the WUA User Interface, which is the same interface you'd see if
you went directly to Windows Update. There you can choose which updates, or
all, you wish to install. You can monitor the installation, and following the
installation, the system will prompt you to restart your system.

Since you've made the change, now, to "Notify for download...", then you'll
need to be even more acutely aware of the presence of the WUA icon in the
notification area that updates are available for /download/. Because, now,
that is the /only/ notification you will receive if the WUA detects updates
available for your system.


"Alias" <> wrote in message
news:FBBF3F57-F458-453F-8B73-...
> Lawrence,
>
> Everything's fine now and here's what happened. If Automatic Updates is
> configured to "Download updates for me, but let me choose when to install
> them" then the files will be downloaded and nothing happens until you shut
> down the computer.
>
> Once you choose Shut Down, Windows decides this is a good time to start
> installing your updates. So in reality, the user doesn't really decide when
> to install the updates at all because Windows does it without warning upon
> Shut Down, like it or not.
>
> To further complicate things, you are warned not to turn off your computer
> during the update process. I was really ****ed about this because I had to
> leave home with my computer still running.
>
> I have since re-configured Automatic Updates to "Notify me but don't
> automatically download or install them". This way I control when things get
> downloaded and updated.
>
> -Alias
>
> "Lawrence Garvin [MVP]" wrote:
>
>> You must be logged in with a local administrator account to install
>> updates.
>>
>> What says your %windir%\WindowsUpdate.log file?
>>
>> How did you determine that the updates are actually downloaded, if you have
>> no
>> notification icon?
>>
>>
>> "Alias" <> wrote in message
>> news:F47ADD9C-7B78-404B-8E79-...
>> > Hello,
>> >
>> > I have Automatic Update configured to "Download updates for me, but let
>> > me
>> > choose when to install them."
>> >
>> > After the updates are downloaded nothing happens after that. I get no
>> > prompt
>> > to install the downloaded updates at all.
>> >
>> > Also when I review my "Installation Results" page on the microsoft
>> > website I
>> > get a list of Remaining High Priority Updates but they don't show up in
>> > the
>> > list to be downloaded. Here's the list, but I can't find where to
>> > download
>> > or
>> > install them:
>> >
>> > Security Update for Windows XP (KB873339)
>> > Critical Update for Windows XP (KB886185)
>> > Security Update for Windows XP (KB885836)
>> > Security Update for Windows XP (KB888302)
>> > Security Update for Windows Messenger (KB887472)
>> > Security Update for Windows XP (KB891781)
>> > Security Update for Windows XP (KB888113)
>> > Update for Windows XP (KB887742)
>> > Security Update for Windows XP (KB885835)
>> > Security Update for Windows XP (KB885250)
>> > Security Update for Windows XP (KB890046)
>> > Security Update for Windows XP (KB896422)
>> > Security Update for Windows XP (KB896428)
>> > Security Update for Windows XP (KB893066)
>> > Security Update for Windows XP (KB901214)
>> > Security Update for Windows XP (KB890859)
>> > Security Update for Windows XP (KB896358)
>> > Security Update for Windows XP (KB893756)
>> > Security Update for Windows XP (KB899591)
>> > Security Update for Windows XP (KB899587)
>> > Security Update for Windows XP (KB896423)
>> > Update for Windows XP (KB894391)
>> > Security Update for Microsoft .NET Framework, Version 1.1 Service Pack 1
>> > (KB886903)
>> > Microsoft GDI+ Detection Tool (KB873374)
>> > Security Update for Windows XP (KB902400)
>> > Security Update for Windows XP (KB899589)
>> > Security Update for Windows XP (KB901017)
>> > Security Update for Windows XP (KB905414)
>> > Security Update for Windows XP (KB904706)
>> > Cumulative Security Update for Internet Explorer for Windows XP
>> > (KB896688)
>> > Security Update for Windows XP (KB905749)
>> > Security Update for Windows XP (KB900725)
>> > Security Update for Windows XP (KB896424)
>> > Windows Malicious Software Removal Tool - November 2005 (KB890830)

>>
>>
>>



 
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Scott
Guest
Posts: n/a

 
      11-10-2005
On Thu, 10 Nov 2005 06:13:36 -0600, "Lawrence Garvin [MVP]"
<> wrote:

>If you've changed that -- configured AU /not/ to automatically install
>updates, e.g. your note that you have configured it to "Download and wait for
>installation", then.. yep... you need to /install/ the updates yourself!

Sorry to keep jumping into this thread. As I indicated earlier, I
have my Windows Update configured as you indicate above. I first see
the Windows Update Agent notification icon contained in the
notification area of the taskbar, and the balloon letting me know that
there are updates. I click on that icon, look at the available
downloads, select them, and start the download (the progress meter
shows the download.) Then, after a while, I remember to check the
status, only to find that there is no longer an icon in the
notification area of the taskbar. The updates are not installed; I am
not notified that they have been downloaded and are ready for
installation. If I manually go to the Windows Update site, it
indicates that the updates are not installed. I select them here,
download them, and then click to install.

For me, the "Download and wait for installation" process does not
work. Any ideas why?

Scott
 
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Lawrence Garvin [MVP]
Guest
Posts: n/a

 
      11-10-2005
Post the %windir%\WindowsUpdate.log that documents this behavior.


"Scott" <> wrote in message
news:...
> On Thu, 10 Nov 2005 06:13:36 -0600, "Lawrence Garvin [MVP]"
> <> wrote:
>
>>If you've changed that -- configured AU /not/ to automatically install
>>updates, e.g. your note that you have configured it to "Download and wait
>>for
>>installation", then.. yep... you need to /install/ the updates yourself!

> Sorry to keep jumping into this thread. As I indicated earlier, I
> have my Windows Update configured as you indicate above. I first see
> the Windows Update Agent notification icon contained in the
> notification area of the taskbar, and the balloon letting me know that
> there are updates. I click on that icon, look at the available
> downloads, select them, and start the download (the progress meter
> shows the download.) Then, after a while, I remember to check the
> status, only to find that there is no longer an icon in the
> notification area of the taskbar. The updates are not installed; I am
> not notified that they have been downloaded and are ready for
> installation. If I manually go to the Windows Update site, it
> indicates that the updates are not installed. I select them here,
> download them, and then click to install.
>
> For me, the "Download and wait for installation" process does not
> work. Any ideas why?
>
> Scott



 
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Scott
Guest
Posts: n/a

 
      11-11-2005
On Thu, 10 Nov 2005 18:19:57 -0600, "Lawrence Garvin [MVP]"
<> wrote:

>Post the %windir%\WindowsUpdate.log that documents this behavior.

The whole log or just the portion of it that occurs at the time I have
the problem? The current log is form 2005-08-10 to 2005-11-10 and is
hundreds of lines long.
 
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Lawrence Garvin [MVP]
Guest
Posts: n/a

 
      11-11-2005
Just the portion from the time you have the problem should be sufficient.

"Scott" <> wrote in message
news:...
> On Thu, 10 Nov 2005 18:19:57 -0600, "Lawrence Garvin [MVP]"
> <> wrote:
>
>>Post the %windir%\WindowsUpdate.log that documents this behavior.

> The whole log or just the portion of it that occurs at the time I have
> the problem? The current log is form 2005-08-10 to 2005-11-10 and is
> hundreds of lines long.



 
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