Downloading attachement

Hi,
I've a little problem that bugs me...
When i receive email with attachements, there is a problem: the fils are not
downloaded, and they weight 0 octets. What is the problem and how can i solve
it?
Thanks a lot.

Max

Tools - Email safety options - Security
Uncheck "Do not allow attachments....."
------------------------------------
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"meazfpc" <> wrote in message
news:EF588431-01E8-4025-A2F5-...
> Hi,
> I've a little problem that bugs me...
> When i receive email with attachements, there is a problem: the fils are
> not
> downloaded, and they weight 0 octets. What is the problem and how can i
> solve
> it?
> Thanks a lot.
>
> Max

"meazfpc" <> schrieb:

> When i receive email with attachements, there is a problem: the fils are
> not
> downloaded, and they weight 0 octets. What is the problem and how can i
> solve
> it?

Well, emails with attachments work in general pretty well, so we would need
to know more about the emails and/or attachments you have there.

Does it happen with all senders or only a specific one?

Does it depend on the type of attachments?

Is an antivirus application running on your machine which scans incoming
emails?

Which email provider are you using? Which uses the sender?

Which email client does the sender use?

It would be easiest if you could insert your answers under each question.
Thank you! :-)

Saludos
Roland
--
Please reply to the newsgroup to give others a chance
to help, or to learn from your experience. Thank you!

Hi, thanks a lot for taking the time in helping me!
So here are the answers to your questions:

Does it happen with all senders or only a specific one?
- It doesn't happen to all senders, but randomly. I thinks that the bigger
the files are, the most chance i have to get an error. But it sometimes also
happen to smaller files.

Does it depend on the type of attachments?
- It doesn't depend on the type of attachments

Is an antivirus application running on your machine which scans incoming
emails?
- yes, it is ACTIVE VIRUS SHIELD

Which email provider are you using? Which uses the sender?
- I'm using HOTMAL, the senders use differents ones.


Which email client does the sender use?
- I don't think they use any...

Thanks a lot for your time...

"Roland Bierlein" wrote:

> "meazfpc" <> schrieb:
>
> > When i receive email with attachements, there is a problem: the fils are
> > not
> > downloaded, and they weight 0 octets. What is the problem and how can i
> > solve
> > it?
>
> Well, emails with attachments work in general pretty well, so we would need
> to know more about the emails and/or attachments you have there.
>
> Does it happen with all senders or only a specific one?
>
> Does it depend on the type of attachments?
>
> Is an antivirus application running on your machine which scans incoming
> emails?
>
> Which email provider are you using? Which uses the sender?
>
> Which email client does the sender use?
>
> It would be easiest if you could insert your answers under each question.
> Thank you! :-)
>
> Saludos
> Roland
> --
> Please reply to the newsgroup to give others a chance
> to help, or to learn from your experience. Thank you!
>

Buenos días: *meazfpc* escribió:

> So here are the answers to your questions:

Thanks! Helping really is so much more fun with cooperative people like
you! :-)

> Does it happen with all senders or only a specific one?
> - It doesn't happen to all senders, but randomly. I thinks that the bigger
> the files are, the most chance i have to get an error. But it sometimes also
> happen to smaller files.

That does not sound like a WLM problem to me, but more likely to be
related with ...

> Is an antivirus application running on your machine which scans incoming
> emails?
> - yes, it is ACTIVE VIRUS SHIELD

.... the email scan in this antivirus, which I do not know. Can you try
and disable email scanning? It does not add anything to your security,
anyway, because should you ever try opening a malicious message, the
real-time scan of the antivirus protects you.

> Thanks a lot for your time...

De nada. :-)

Saludos
Roland
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