Is the game you downloaded supported by your operating system?
Do you have Direct X installed, steps 2 - 5 on this link:
http://www3.telus.net/dandemar/819696.htm
Otherwise since this is a Windows Update newsgroup you should take this to a
forum specific to the game or maybe your operating system:
http://aumha.org/nntp.htm
--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar/
"Kenz" <> wrote in message
news

9BA3D05-915E-4B1E-9C05-...
> After I hit the free download for a game and then click to play a notice
> saying, D3DDEVTYPE_HAL not supported. and it won't let me into
> the
> game. Why?