Dreaded Error 0x8DDD0002

I'd like to follow-up on a thread that TaurArian replied to back on 1/22/08.
I have been reviewing all the discussions on Error 0x8DDD0002 because I am
experiencing the same problem with a new installation of XP Pro SP2c.

TaurArian states:

1. Open windows explorer, locate c:\windows\softwaredistribution folder.
2. Right-click on the folder, choose properties. Click on the security tab.
3. Make sure Administrators and System have full control.
4. Click on the advanced button and put a checkmark in "Replace permissions
entries on..."
5. Click on the owner tab, select Administrators and check "Replace owner on
subcontainers and objects."
6. Now make sure "automatic updates" and "BITS" services are started. If
they are not started, then start them.
7. Try WU again.

What do you do if you do not have a Security tab under the properties for the
%windir%\softwaredistribution folder? All I have are General and Sharing
tabs. Is there another way to do this?

Additional information -

You receive an "Administrators only" error message when you try to visit the Windows
Update Web site or the Microsoft Update Web site
http://support.microsoft.com/kb/316524
Error number: 0x8DDD0002

To install items from Windows Update, you must be logged on as an administrator or a
member of the Administrators group. If your computer is connected to a network, network
policy settings may also prevent you from completing this procedure.
You receive this message even though you are already logged on as an administrator or a
member of the Administrators group.

HOW TO: Set, View, Change, or Remove Special Permissions for Files and Folders in Windows
XP
http://support.microsoft.com/kb/308419
Microsoft Windows XP Professional

0x8DDD0002 = ErrorNotAdmin

--

TaurArian [MVP] 2005-2008 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco



"stgislander" <> wrote in message
news:5F694E11-2608-4A1E-8852-...
| I'd like to follow-up on a thread that TaurArian replied to back on 1/22/08.
| I have been reviewing all the discussions on Error 0x8DDD0002 because I am
| experiencing the same problem with a new installation of XP Pro SP2c.
|
| TaurArian states:
|
| 1. Open windows explorer, locate c:\windows\softwaredistribution folder.
| 2. Right-click on the folder, choose properties. Click on the security tab.
| 3. Make sure Administrators and System have full control.
| 4. Click on the advanced button and put a checkmark in "Replace permissions
| entries on..."
| 5. Click on the owner tab, select Administrators and check "Replace owner on
| subcontainers and objects."
| 6. Now make sure "automatic updates" and "BITS" services are started. If
| they are not started, then start them.
| 7. Try WU again.
|
| What do you do if you do not have a Security tab under the properties for the
| %windir%\softwaredistribution folder? All I have are General and Sharing
| tabs. Is there another way to do this?
|

> What do you do if you do not have a Security tab under the properties for the
> %windir%\softwaredistribution folder? All I have are General and Sharing
> tabs. Is there another way to do this?

Logon as an administrator?

Otherwise, switch to a cmd window and use the cacls command.


---


"stgislander" <> wrote in message
news:5F694E11-2608-4A1E-8852-...
> I'd like to follow-up on a thread that TaurArian replied to back on 1/22/08.
> I have been reviewing all the discussions on Error 0x8DDD0002 because I am
> experiencing the same problem with a new installation of XP Pro SP2c.
>
> TaurArian states:
>
> 1. Open windows explorer, locate c:\windows\softwaredistribution folder.
> 2. Right-click on the folder, choose properties. Click on the security tab.
> 3. Make sure Administrators and System have full control.
> 4. Click on the advanced button and put a checkmark in "Replace permissions
> entries on..."
> 5. Click on the owner tab, select Administrators and check "Replace owner on
> subcontainers and objects."
> 6. Now make sure "automatic updates" and "BITS" services are started. If
> they are not started, then start them.
> 7. Try WU again.
>
> What do you do if you do not have a Security tab under the properties for the
> %windir%\softwaredistribution folder? All I have are General and Sharing
> tabs. Is there another way to do this?
>

Thanks TaurArian. The information in the KB article was able to help me get
to the Security tab. I was not joined to a domain, so I had to disable
Simple File Sharing to access it.

Unfortunately, after finally getting to the Security tab and following the
instructions in your earlier thread, I am still unable to get WU to execute.

I'll keep digging.

"TaurArian" wrote:

> Additional information -
>
> You receive an "Administrators only" error message when you try to visit the Windows
> Update Web site or the Microsoft Update Web site
> http://support.microsoft.com/kb/316524
> Error number: 0x8DDD0002
>
> To install items from Windows Update, you must be logged on as an administrator or a
> member of the Administrators group. If your computer is connected to a network, network
> policy settings may also prevent you from completing this procedure.
> You receive this message even though you are already logged on as an administrator or a
> member of the Administrators group.
>
> HOW TO: Set, View, Change, or Remove Special Permissions for Files and Folders in Windows
> XP
> http://support.microsoft.com/kb/308419
> Microsoft Windows XP Professional
>
> 0x8DDD0002 = ErrorNotAdmin
>
> --
>
> TaurArian [MVP] 2005-2008 - Update Services
> http://taurarian.mvps.org
> ======================================
> How to ask a question: http://support.microsoft.com/kb/555375
> Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
>
>
>
> "stgislander" <> wrote in message
> news:5F694E11-2608-4A1E-8852-...
> | I'd like to follow-up on a thread that TaurArian replied to back on 1/22/08.
> | I have been reviewing all the discussions on Error 0x8DDD0002 because I am
> | experiencing the same problem with a new installation of XP Pro SP2c.
> |
> | TaurArian states:
> |
> | 1. Open windows explorer, locate c:\windows\softwaredistribution folder.
> | 2. Right-click on the folder, choose properties. Click on the security tab.
> | 3. Make sure Administrators and System have full control.
> | 4. Click on the advanced button and put a checkmark in "Replace permissions
> | entries on..."
> | 5. Click on the owner tab, select Administrators and check "Replace owner on
> | subcontainers and objects."
> | 6. Now make sure "automatic updates" and "BITS" services are started. If
> | they are not started, then start them.
> | 7. Try WU again.
> |
> | What do you do if you do not have a Security tab under the properties for the
> | %windir%\softwaredistribution folder? All I have are General and Sharing
> | tabs. Is there another way to do this?
> |
>
>
>

After following TaurArian's instructions about not my being logged into a
domain, I went back and retried the six methods listed in KB article 316524
to clear the "Administrator Only" error message. Unfortunately, I still get
the error message.

Does anyone have any other ideas on things to attempt?

Also, why are people still having this problem after all these years? I
believe I saw threads dated back as far as 2005 regarding this error.
Doesn't seem like this should still be a problem, especially for a new OS
installation on a new motherboard.

"stgislander" wrote:

> I'd like to follow-up on a thread that TaurArian replied to back on 1/22/08.
> I have been reviewing all the discussions on Error 0x8DDD0002 because I am
> experiencing the same problem with a new installation of XP Pro SP2c.
>
> TaurArian states:
>
> 1. Open windows explorer, locate c:\windows\softwaredistribution folder.
> 2. Right-click on the folder, choose properties. Click on the security tab.
> 3. Make sure Administrators and System have full control.
> 4. Click on the advanced button and put a checkmark in "Replace permissions
> entries on..."
> 5. Click on the owner tab, select Administrators and check "Replace owner on
> subcontainers and objects."
> 6. Now make sure "automatic updates" and "BITS" services are started. If
> they are not started, then start them.
> 7. Try WU again.
>
> What do you do if you do not have a Security tab under the properties for the
> %windir%\softwaredistribution folder? All I have are General and Sharing
> tabs. Is there another way to do this?
>