Driver blocked due to incompatibility

At Vista boot up message appears "Driver blocked due to incompatibility".
Driver is "Sonic Solutions DLA".
I click message and window opens that can be closed or check for updates.
There is no update. I close the window and it immediately re-opens. I have
to do this 7 times before the window stays shut.
In Add/Remove programs the program is listed as "Roxio DLA" and it will not
uninstall. (even in safe mode) I click but nothing happens. The DVD drive in
My Computer does not have a DLA tab to disable the device and thus stop
Vista from ranting.

Is there a way to stop this?

I did a Vista Home Premium update from XP Media Center.
There are MANY things that no longer work and I'm taking things one at a
time.

had same problem with new dell desktop. in doing some google research i
found this:

http://kb.roxio.com/content/kb/Creator/000131CR

when my problem occurred, i didn't write down the details as you did. you
described it exactly! thank you.

i am leaving all as is. i haven't used any roxio or sonic yet. just set
machine up yesterday.

i had written into dell, & replied needing more directions. i will send them
this link when they reply

i found the article helpful.

thank you, len kiesling

"DanR" <> wrote in message
news:Oz1$%...
> At Vista boot up message appears "Driver blocked due to incompatibility".
> Driver is "Sonic Solutions DLA".
> I click message and window opens that can be closed or check for updates.
> There is no update. I close the window and it immediately re-opens. I have
> to do this 7 times before the window stays shut.
> In Add/Remove programs the program is listed as "Roxio DLA" and it will
> not uninstall. (even in safe mode) I click but nothing happens. The DVD
> drive in My Computer does not have a DLA tab to disable the device and
> thus stop Vista from ranting.
>
> Is there a way to stop this?
>
> I did a Vista Home Premium update from XP Media Center.
> There are MANY things that no longer work and I'm taking things one at a
> time.
>

Your description of the error matched my experience exactly.

After 109 minutes on the phone with a Dell tech, the final suggestion (after
manually removing traces of Roxio software from the registry failed) was to
do a clean install of Windows XP, followed by an upgrade of Windows Vista
Ultimate -- since uninstall of Windows Vista is NOT permitted.

I will try your suggestion of removing the KB update, instead.

I was able to fix mine. My problem started happening when I installe
Roxio's Photosuite 5. None of the fixes I found on Roxio's, Dell's
etc., website worked. Here's what I did:

1) Open Windows Explorer
2) Go to c:\windows\system32\drivers
3) Right-click anywhere on the headings (where it says "Name", "Dat
modified", "Type", "Size", etc.)
4) Click "More..." on the popup menu
5) Click to check "Company"
6) A new column will be added to Explorer's list called "Company"
7) Click on "Company" heading to sort by Company.
8) Cut-and-paste all files with Company "Roxio" somewhere else lik
maybe c:\temp
9) Reboot.
10) If the message disappears, you can probably delete the files yo
copied on c:\temp

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Follow the fix here for Vista

http://support.microsoft.com/default...b;en-us;314060



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"kbreedingnerdalert" <> wrote in message
news:...
>
> I am having the same problem as the above, yet whenever I followed the
> advice of the individual stating that the problem could be resolved by
> removing all Roxio products from the Driver folder located in System32 I
> came across the same problem as another of the above individuals where
> my DVD-RW drive stopped responding completely. I was all ready having
> problems with my drive do to whatever reasons unknown to me, I could use
> it to burn CD's and DVD's but whenever I attempted to load Oblivion (a
> DVD Rom game) the computer seemed not to respond at all, it works with
> any other games that are not DVD Rom games and also refuses to work for
> DVD's which makes little sense to me being as it IS a DVD Rom drive.
> Anyways, whenever I attempted to follow the advice of another above
> individual and use the "Fix It" program found on one of the Microsoft
> websites it stated simply that an error occurred and refused to install.
> I was wondering if there was any way, manually, that I could fix this
> problem. The computer I am on is not my own but I did promise my aunt
> and uncle that I would fix it while they were away on vacation. I have
> only a week to receive a response so any kind of help would be greatly
> appreciated. I could let the problem go as they do not use MANY DVD Rom
> games or DVD's other than those used for burning (which as stated above
> seem to work for some reason or another.) If there is no manual way I
> could resolve this issue than any other kind of tech support website
> would be greatly appreciated. Please help me, I have never come across a
> problem such as this and was actually surprised to see many others are
> having the same issues. My computer information, or the information I
> believe you may need, my operating system is Microsoft Vista, my drive
> is DVD+/-RW/CD-R/W, and it is a Desktop, not a laptop.
>
> Thank you for your time and after reading the above I really hope
> someone out there could help me, if not, I'll figure something out... I
> have a week to do so.
> kbreedingnerdalert
>
>
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> kbreedingnerdalert
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