Driver update for my audio chipset won't "take"

I have Vista 32 Ultimate. My motherboard has Realtek AC'97 onboard audio.
Windows Update is offering me an updated driver. (I need this newer driver
because I've always had some audio performance and function issues.) But
when I use Windows Update to install the new driver, it says it succeeded but
the old driver remains. When I look at my audio device in System, I stll see
the original Microsoft driver, dated 2006, same as always. I can try to
install the new driver repeatedly, but the old driver always remains.

How can I fix this issue and get the new driver to install?

Radiophile wrote:
> I have Vista 32 Ultimate. My motherboard has Realtek AC'97 onboard audio.
> Windows Update is offering me an updated driver. (I need this newer driver
> because I've always had some audio performance and function issues.) But
> when I use Windows Update to install the new driver, it says it succeeded but
> the old driver remains. When I look at my audio device in System, I stll see
> the original Microsoft driver, dated 2006, same as always. I can try to
> install the new driver repeatedly, but the old driver always remains.
>
> How can I fix this issue and get the new driver to install?

You don't want to use drivers from Windows Update anyway. Since your
audio is onboard, get drivers from either the motherboard mftr.'s
website for your specific model motherboard OR if you have an OEM
machine (Dell, HP, etc.) get them from the OEM's website for your model
computer.


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

Realtek AC'97 drivers:

http://www.realtek.com.tw/downloads/...&GetDown=false


I Bleed Blue and Gold
GO BEARS!


"Radiophile" <> wrote in message
news:E7855E1F-6B6A-4D99-8C26-...
>I have Vista 32 Ultimate. My motherboard has Realtek AC'97 onboard audio.
> Windows Update is offering me an updated driver. (I need this newer driver
> because I've always had some audio performance and function issues.) But
> when I use Windows Update to install the new driver, it says it succeeded but
> the old driver remains. When I look at my audio device in System, I stll see
> the original Microsoft driver, dated 2006, same as always. I can try to
> install the new driver repeatedly, but the old driver always remains.
>
> How can I fix this issue and get the new driver to install?

I faced the same issue with a Sony desktop. I was using Realtek drivers off
their site for Vista with really spotty results. Went back to the Sony site
for the XP srivers and they still work great. I never did find a magic
bullet to get rid of the Vista drivers on the machine. They arent
conflicting though.

Dont use hardware drivers from Windows Update.


"Malke" <> wrote in message
news:...
> Radiophile wrote:
>> I have Vista 32 Ultimate. My motherboard has Realtek AC'97 onboard
>> audio. Windows Update is offering me an updated driver. (I need this
>> newer driver because I've always had some audio performance and function
>> issues.) But when I use Windows Update to install the new driver, it
>> says it succeeded but the old driver remains. When I look at my audio
>> device in System, I stll see the original Microsoft driver, dated 2006,
>> same as always. I can try to install the new driver repeatedly, but the
>> old driver always remains.
>>
>> How can I fix this issue and get the new driver to install?
>
> You don't want to use drivers from Windows Update anyway. Since your audio
> is onboard, get drivers from either the motherboard mftr.'s website for
> your specific model motherboard OR if you have an OEM machine (Dell, HP,
> etc.) get them from the OEM's website for your model computer.
>
>
> Malke
> --
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic!"
> MS-MVP Windows - Shell/User

that's true - hardware updates from Windows Update are the real culprits of
making all these problems we faced - yet Bill Gates and his cohorts do not
offer resolutions when things go wrong.


"Wonderman" wrote:

> I faced the same issue with a Sony desktop. I was using Realtek drivers off
> their site for Vista with really spotty results. Went back to the Sony site
> for the XP srivers and they still work great. I never did find a magic
> bullet to get rid of the Vista drivers on the machine. They arent
> conflicting though.
>
> Dont use hardware drivers from Windows Update.
>
>
> "Malke" <> wrote in message
> news:...
> > Radiophile wrote:
> >> I have Vista 32 Ultimate. My motherboard has Realtek AC'97 onboard
> >> audio. Windows Update is offering me an updated driver. (I need this
> >> newer driver because I've always had some audio performance and function
> >> issues.) But when I use Windows Update to install the new driver, it
> >> says it succeeded but the old driver remains. When I look at my audio
> >> device in System, I stll see the original Microsoft driver, dated 2006,
> >> same as always. I can try to install the new driver repeatedly, but the
> >> old driver always remains.
> >>
> >> How can I fix this issue and get the new driver to install?
> >
> > You don't want to use drivers from Windows Update anyway. Since your audio
> > is onboard, get drivers from either the motherboard mftr.'s website for
> > your specific model motherboard OR if you have an OEM machine (Dell, HP,
> > etc.) get them from the OEM's website for your model computer.
> >
> >
> > Malke
> > --
> > Elephant Boy Computers
> > www.elephantboycomputers.com
> > "Don't Panic!"
> > MS-MVP Windows - Shell/User
>
>

There is free support for update issues, so there is a potential
resolution from Microsoft.
Also the driver updates distributed by Microsoft are provided by the
hardware manufacturer, they are NOT made by Microsoft.
The hardware manufacturer submits them for qualification and only
after completed is the driver made available through Windows/Microsoft
Update.
Because of the time necessary to create and qualify the driver, more
current drivers are often available from the manufacturer.
Restriction on the driver may also mean a more featured driver is
available from the manufacturers website.

--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar
http://www.dts-l.org


"ICQM Houston" <> wrote in
message news:89A10532-36CD-417C-803A-...
> that's true - hardware updates from Windows Update are the real
> culprits of
> making all these problems we faced - yet Bill Gates and his cohorts
> do not
> offer resolutions when things go wrong.

Thanks everyone for your responses. I'll try to remember never to let
Windows Update install 3rd-party drivers again, but instead get drivers from
the hardware vendors.

Cal Bear, thanks for the link to the Realtek driver I needed. At first I
was worried that I would have the same problem with the real Realtek driver
(it wouldn't "take"), but I downloaded it and installed it and... it seems to
have installed correctly!

"Cal Bear '66" wrote:

> Realtek AC'97 drivers:
>
> http://www.realtek.com.tw/downloads/...&GetDown=false
>
>
> I Bleed Blue and Gold
> GO BEARS!
>
>
> "Radiophile" <> wrote in message
> news:E7855E1F-6B6A-4D99-8C26-...
> >I have Vista 32 Ultimate. My motherboard has Realtek AC'97 onboard audio.
> > Windows Update is offering me an updated driver. (I need this newer driver
> > because I've always had some audio performance and function issues.) But
> > when I use Windows Update to install the new driver, it says it succeeded but
> > the old driver remains. When I look at my audio device in System, I stll see
> > the original Microsoft driver, dated 2006, same as always. I can try to
> > install the new driver repeatedly, but the old driver always remains.
> >
> > How can I fix this issue and get the new driver to install?
>
>

You're welcome.

Glad to have helped.

And I've got to strongly agree--NEVER accept hardware driver updates from
Windows Updates.


I Bleed Blue and Gold
GO BEARS!


"Radiophile" <> wrote in message
news:F4057ECB-9303-4441-ACE2-...
> Thanks everyone for your responses. I'll try to remember never to let
> Windows Update install 3rd-party drivers again, but instead get drivers from
> the hardware vendors.
>
> Cal Bear, thanks for the link to the Realtek driver I needed. At first I
> was worried that I would have the same problem with the real Realtek driver
> (it wouldn't "take"), but I downloaded it and installed it and... it seems to
> have installed correctly!
>
> "Cal Bear '66" wrote:
>
>> Realtek AC'97 drivers:
>>
>> http://www.realtek.com.tw/downloads/...&GetDown=false
>>
>>
>> I Bleed Blue and Gold
>> GO BEARS!
>>
>>
>> "Radiophile" <> wrote in message
>> news:E7855E1F-6B6A-4D99-8C26-...
>> >I have Vista 32 Ultimate. My motherboard has Realtek AC'97 onboard audio.
>> > Windows Update is offering me an updated driver. (I need this newer driver
>> > because I've always had some audio performance and function issues.) But
>> > when I use Windows Update to install the new driver, it says it succeeded
>> > but
>> > the old driver remains. When I look at my audio device in System, I stll
>> > see
>> > the original Microsoft driver, dated 2006, same as always. I can try to
>> > install the new driver repeatedly, but the old driver always remains.
>> >
>> > How can I fix this issue and get the new driver to install?
>>
>>