Hi,
Is Symantec software installed on this system? If so, disable or remove it.
--
Best of Luck,
Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help -
www.rickrogers.org
Vote for my shoe:
http://rick-mvp.blogspot.com
"tbrox" <> wrote in message
news:1735BCEC-06BE-492F-8119-...
> I'm working on a Toshiba Laptop Vista home premium sp1. When I open system
> restore and click on to create a restore point no drives show up. All I
> see
> is "searching".
>
> My first clue to a problem is when I tried to install Vista sp2. The
> computer was stuck on "creating restore point" After aborting the
> installation of SP2 and rebooting the computer I tried to create one
> myself
> and discovered the problem.
>
> I don't know if I caused the problem or it was already there but here is
> what was done prior to trying to install SP2.
>
> I went to windows update and installed several updates except a security
> patch for dotnet 1.1 would not install. after a lot of research I found
> instructions and a tool that would remove dotnet 1.1 (author says MS is
> using
> his tool). I removed dotnet 1.1, downloaded the network install of dotnet
> 1.1 and dotnet 1.1 sp1. I installed dotnet 1.1 and then dotnet 1.1 sp1.
> Rebooted and then installed the security patch for dotnet 1.1. all went
> just
> fine now. When I returned to windows update I was now prompted to install
> Vista SP2. That installation had to be aborted after 5 hours of nothing.
> I
> have no idea if System Restore was working OK or not prior to fixing
> dotnet
> 1.1 but I thought I should mention it.
> --
> Tbrox