Problem Description: I have been having trouble getting my Zune software
upgrade to work and was pointed to the web page that upgrades the security
component (DRM), after renaming the DRM folder to DRMbackup.
When I got to this page I clicked the Upgrade button and nothing happened
except "error on page" showed up in the lower left corner of the browser
window along with a yellow triangle with an "!" in it. When I first got to
this page it said "Done" where the error message showed up.
Earlier today I was having problems with a "DRM Migrate EXE has encountered
..........and must close" after installing a rollup upgrade for Media Center
and installing Media Player 11. I also received a "Dr Watson Postmortum
Debugger has .........." along with a "Media Center Receiver Service
has..........." error messages. I tried to use Media Center and it said I
did not have a tuner installed.
I removed the Media Center rollup and Media Player 11 and things work ok
now, but I am wondering why I can't install these updates.
Back to the problem I still have. During my fiasco this afternoon I was
directed to the Security Component Upgrade page and the yellow bar for
ActiveX showed up, but I was getting so may "Receiver Service" errors I could
not click on the yellow bar and then IE8 said it needed to close. Later I
tried to go back to this page again and it crased everytime. All along I was
restarting my computer doing restarts and cold boots. I eventually got back
to the page after uninstalling the items I mentioned, but then it would not
work.
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