dvd/cd-rom problem,

hello, please help me, i already download POWERDVD and installed it, when i
insert a dvd cd in my dvd\cd-rom drive the error message is "please insert
cd" or there is no cd in drive e:, can you help me watch dvd! im using
windowsXP,2.00GHz,128MB,
SP2,pentium4!
thanks and you understand my english!

--
g()()d dAy

rich, thanks for your reply, nothin happen, i uninstall them, and when
windows resume from restart the one that i uninstall is in the same place, it
means nothin happen, my pc still cant read DVD CD, look:
- DVD/CD-ROM drives
--FS_SCS17 FS_CDAWDM_2000CD SCSI CdRom Device ---->this is virtualdrive
--SONY CD-ROM CDU531 --->this is the standard
is there any DVD hardware install in my pc?
DVD/CD-ROM drives --> do you think i can watch dvd movies with it?

--
g()()d dAy


"Rich Barry" wrote:

> Dennis, try a Restart of WinXP if you havent done so. Then if it's
> still not working rt click MyComputer>select Properties>Hardware>Device
> Manager. Expand or Click on + sign next to DvD/CDrom Drives. rt click on
> Yours and
> choose Uninstall. If you know that your dvd/cd drive is connected to the
> Secondary IDE channel then while in Device
> Manager>Select IDE ATA/ATAPI Controllers Expand and rt click on
> Secondary IDE channel and choose Uninstall
> Restart and let WinXP reinstall them.
> "dennis" <> wrote in message
> news:101C14F4-477F-4DDE-9DE0-...
> > hello, please help me, i already download POWERDVD and installed it, when
> > i
> > insert a dvd cd in my dvd\cd-rom drive the error message is "please insert
> > cd" or there is no cd in drive e:, can you help me watch dvd! im using
> > windowsXP,2.00GHz,128MB,
> > SP2,pentium4!
> > thanks and you understand my english!
> >
> > --
> > g()()d dAy
>
>
>