Notebook: Toshiba Satellite P105-S6147
O/S: Vista Home Premium SP1 32-bit
RAM: 2GB
CPU: 1.67Ghz Intel Core Duo
Optical Drive: MATSHITA DVD-RAM UJ-850S ATA Device
After downloading the newest iTunes + Quicktime package I am unable to
access my optical drive. The drive is recognized in device manager and says
to be working properly, however when putting a disc in the drive the
contents come to a standstill and are never read. If I attempt to close out
the Windows Explorer window (with the disc in the drive) it causes Windows
Explorer to stop working and restart. When Windows Explorer restarts it
does not restart properly (no start menu, taskbar, quick launch etc) unless
the disc is removed from the optical drive.
I uninstalled iTunes & Quicktime (without restarting) to see if this would
make my optical drive read DVD info and this did not work. So, I did a
system restore to before installing iTunes 7.5 and my optical drive now
works. I had performed the registry edit that removed the upper/lower
filters (which allowed the drive to work with previous iTunes installs), but
that did not seem to be the solution this time. I need iTunes to perform
updates on my iPhone, so I sort of need the installation. I was wondering
if anyone else was having this problem, or if there was another registry
fix? Or am I resigned to installing iTunes then performing a system restore
after receiving updates?
Thanks for your help.
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