The DVD drive does not work on Windows Vista - itunes problem??

I installed itunes a while ago and found out that this was the problem, so
followed the steps in this article: http://support.microsoft.com/kb/929461.
My DVD drive then worked fine. I hadnt used it for awhile until a few weeks
ago when I tried to watch a DVD. It did not recognise that there was a disk
in the drive and kept saying insert disk. Any problem page I go to refers to
the article above. However, I have already deleted the upper and lower
filters.
I am therefore not sure what I should do next to solve this problem. Any
help would be very much appreciated. Thanks in advance,
Louise

--
Business Computing Student
Year 1

See the following

http://support.microsoft.com/kb/939052/en-us

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"twins160" <> wrote in message news:887B4A79-DFA1-49BE-BCA3-...
>I installed itunes a while ago and found out that this was the problem, so
> followed the steps in this article: http://support.microsoft.com/kb/929461.
> My DVD drive then worked fine. I hadnt used it for awhile until a few weeks
> ago when I tried to watch a DVD. It did not recognise that there was a disk
> in the drive and kept saying insert disk. Any problem page I go to refers to
> the article above. However, I have already deleted the upper and lower
> filters.
> I am therefore not sure what I should do next to solve this problem. Any
> help would be very much appreciated. Thanks in advance,
> Louise
>
> --
> Business Computing Student
> Year 1