A DVD optical drive uses two different lasers, one for the CD side and one
for the DVD side. It sounds like either the DVD laser has failed or is very
dirty. You can use a standard CD cleaning kit to try to clean it up, but
replacing the drive is probably a more viable option.
--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows
"Self" <> wrote in message
news:BA7701EA-4037-4417-BDC4-...
>I have a custom build running Windows Vista Business (x86) edition. When
> inserting a DVD, be it commercial, burned, or blank, it is not recognized
> properly. For instance:
> * A blank DVD+R is not recognized at all and I am instructed to enter
> media
> before I can burn.
> * Microsoft Money DVD is initially recognized (proper icon is dsplayed in
> Computer and properties are displayed), but when attempting to access it
> it
> ejects the disc and states no media found.
> * The Vista DVD itself is not recognized as it should. Again, the proper
> properties are displayed, but when attempting to access it (open or
> explore)
> it displays a blank drive and prompts for a title as part of the burn
> process.
>
> CDs are recognized properly without incident. This problem did not exist
> under Vista Ultimate RC2 or Windows XP, but reproduces itself each time I
> reinstall (clean) Vista.
>
> The drive is a Lite-On SOHW-1633S DVD+/-RW. The latest drivers, from 2002,
> produce the same results as those included with Vista. Problem persists in
> Safe Mode and using Windows Explorer as well as Nero and Roxio burning
> suites.
>
> I know that swapping out the drive would likely resolve the problem, but I
> would like to get this one working. It may be something simple, such as an
> overlooked service I have disabled or could disable, so any suggestions
> are
> welcome.