Earthlink problem

Hi,

I can't get Earthlink to work under VISTA. Anybody have any ideas?

TIA,
Shane

--
If this helps, please click the Yes button

Cheers,
Shane Devenshire

On Sun, 21 Dec 2008 20:26:00 -0800, Shane Devenshire
<> wrote:


> I can't get Earthlink to work under VISTA. Anybody have any ideas?



Two points:

1. When you ask for help, either here or anywhere else, please
describe your problem accurately. Just saying "I can't get X to work"
is very close to meaningless, because it lacks all detail. The result
is that nobody can really help you with so little information.

You need to state what that means by describing what you've done, what
software you're using, and exactly what happens when you try to do it.
Moreover, if you get any error messages, you need to quote them
verbatim.

2. Almost certainly this is not a Windows issue, but one caused by
your not properly configuring your software to work with Earthlink.
Please contact Earthlink, and get them to tell you what to do.


--
Ken Blake, Microsoft MVP - Windows Desktop Experience
Please Reply to the Newsgroup

Hi,

yes, I know it was a terrible question. Problem is that is the description
I got from the user and I hoped it was a well know issue so you could easily
guess what was wrong.

--
If this helps, please click the Yes button

Cheers,
Shane Devenshire


"Ken Blake, MVP" wrote:

> On Sun, 21 Dec 2008 20:26:00 -0800, Shane Devenshire
> <> wrote:
>
>
> > I can't get Earthlink to work under VISTA. Anybody have any ideas?
>
>
>
> Two points:
>
> 1. When you ask for help, either here or anywhere else, please
> describe your problem accurately. Just saying "I can't get X to work"
> is very close to meaningless, because it lacks all detail. The result
> is that nobody can really help you with so little information.
>
> You need to state what that means by describing what you've done, what
> software you're using, and exactly what happens when you try to do it.
> Moreover, if you get any error messages, you need to quote them
> verbatim.
>
> 2. Almost certainly this is not a Windows issue, but one caused by
> your not properly configuring your software to work with Earthlink.
> Please contact Earthlink, and get them to tell you what to do.
>
>
> --
> Ken Blake, Microsoft MVP - Windows Desktop Experience
> Please Reply to the Newsgroup
>

"Shane Devenshire" <> wrote in
message news:0B6B8766-0562-4450-851A-...
> Hi,
>
> yes, I know it was a terrible question. Problem is that is the
> description
> I got from the user and I hoped it was a well know issue so you could
> easily
> guess what was wrong.
>
Well, we can'g guess what was wrong.