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Either MS Update is broken or.....

 
 
devon
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      03-15-2006
.......have all our PC's suddenly gone wrong at once?
Reading through the threads here I have never seen so many issues about
non-installing updates!
Do you suppose MS will (eventually) come up with a patch?
And ;if so, how will we install it?!
 
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Carey Frisch [MVP]
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      03-15-2006
Microsoft extensively tests all updates on a wide variety
of computers before releasing them to the public. If you
are having some sort of problem installing them, then
you need to post back with some specific information.

How to ask a question
http://support.microsoft.com/default...b/555375/en-us

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

---------------------------------------------------------------------------Â*----------------

"devon" wrote:

| ......have all our PC's suddenly gone wrong at once?
| Reading through the threads here I have never seen so many issues about
| non-installing updates!
| Do you suppose MS will (eventually) come up with a patch?
| And ;if so, how will we install it?!

 
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Ron Morse
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Posts: n/a

 
      03-15-2006
From the last 24 hours of postings here, I count at least 10 different
users reporting the download but can't install, no error message
problem.

Maybe Microsoft needs to extensive test something else.



On Wed, 15 Mar 2006 08:25:40 -0600, "Carey Frisch [MVP]"
<> wrote:

>Microsoft extensively tests all updates on a wide variety
>of computers before releasing them to the public. If you
>are having some sort of problem installing them, then
>you need to post back with some specific information.
>
>How to ask a question
>http://support.microsoft.com/default...b/555375/en-us

 
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Shenan Stanley
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Posts: n/a

 
      03-15-2006
devon wrote:
> ......have all our PC's suddenly gone wrong at once?
> Reading through the threads here I have never seen so many issues
> about non-installing updates!
> Do you suppose MS will (eventually) come up with a patch?
> And ;if so, how will we install it?!


Specifics please..
What is "all our PC's"?

I manage a few thousand. Some use a WSUS server, others automatic updates,
others choose to manually update.. No reported issues from those.

Perhaps if you shared your experience here, someone may be able to assist
you.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


 
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Carey Frisch [MVP]
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      03-15-2006
You cannot install some updates or programs
http://support.microsoft.com/kb/822798/en-us

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

---------------------------------------------------------------------------*----------------

"Ron Morse" wrote:

| From the last 24 hours of postings here, I count at least 10 different
| users reporting the download but can't install, no error message
| problem.
|
| Maybe Microsoft needs to extensive test something else.

 
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devon
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      03-15-2006
Eerm,
Thankyou for your comment Cary.
I have already posted my specific problem and recieved a helpful response as
well as read and contributed to other threads about the issue of Updates not
installing...Including some 'advice' given by you which suggested the user
made a clean reinstall of WxP!
I was merely raising the thought that if Windows issue a patch to help
non-installation some users might find it difficult to install!

I neither expected or need information on how to make a post in a users
forum.I find the use of the 'how to make a post' link patronising I'm afraid.

"Carey Frisch [MVP]" wrote:

> Microsoft extensively tests all updates on a wide variety
> of computers before releasing them to the public. If you
> are having some sort of problem installing them, then
> you need to post back with some specific information.
>
> How to ask a question
> http://support.microsoft.com/default...b/555375/en-us
>
> --
> Carey Frisch
> Microsoft MVP
> Windows - Shell/User
> Microsoft Community Newsgroups
> news://msnews.microsoft.com/
>
> ---------------------------------------------------------------------------Â*----------------
>
> "devon" wrote:
>
> | ......have all our PC's suddenly gone wrong at once?
> | Reading through the threads here I have never seen so many issues about
> | non-installing updates!
> | Do you suppose MS will (eventually) come up with a patch?
> | And ;if so, how will we install it?!
>
>

 
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devon
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Posts: n/a

 
      03-15-2006
By 'all our computers'
I mean all the pc's affected by non-installation and other Update failure
issues.
Obviously NOT the ones that are ok!!

Crikey....I didn't expect the Spanish Inquisition?

Thank you for the link on 'how to ask a question' which I have saved to my
desktop for reading in depth later.

yrs.
devon

"Shenan Stanley" wrote:

> devon wrote:
> > ......have all our PC's suddenly gone wrong at once?
> > Reading through the threads here I have never seen so many issues
> > about non-installing updates!
> > Do you suppose MS will (eventually) come up with a patch?
> > And ;if so, how will we install it?!

>
> Specifics please..
> What is "all our PC's"?
>
> I manage a few thousand. Some use a WSUS server, others automatic updates,
> others choose to manually update.. No reported issues from those.
>
> Perhaps if you shared your experience here, someone may be able to assist
> you.
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>
>
>

 
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Shenan Stanley
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Posts: n/a

 
      03-15-2006
Ron Morse wrote:
> From the last 24 hours of postings here, I count at least 10
> different users reporting the download but can't install, no error
> message problem.
>
> Maybe Microsoft needs to extensive test something else.


I once sat in a hospital waiting room and dozens of sick people kept walking
in..
I think it is an epidemic.

I went to the auto mechanic the other day and people kept bringing these
cars to them and telling them the cars were broken and needed fixing.
I think it's spreading...

I went to this grocery store the other day, everyone there was buying
consumables.
Is the whole world going mad?!


The point is that you are reading from a newsgroup called
"microsoft.public.windowsupdate" <- and its purpose, its only reason for
existing, is to assist those with troubles installing updates on their
Windows systems. Normally people do not set their automatic updates to
work, then - each time they do, they come and post here "It worked again!
Woot!" I have been thinking of scripting that.

I do not deny that one can find "patterns". Usually - they are not *large*
patterns. You said 10 in 24 hours. Assuming that only 1/100 of the
millions of people using Windows computers know about newsgroups or have
been told to visit them by their support people (I know Dell and other such
companies will do that), that is an extraordinalrily small number. It may
increase over time, but it's really going to have to climb into the 10's of
thousands before I go.. "Yep - that's a pattern."

I don't deny - there may be connections.. But if you look through Google
Groups at past solutions - it was usually specific to the persons computer.
Something had messed up some setting or some application they installed was
incorrect or they had a bad secotr on their hard disk drive or they had bad
memory or they had corrupted files, etc. Very few times has the problem
been one of "The patch is *bad* ABORT ABORT!" It has happened - yes. But
even then, the posts here are not as numerous as one might expect. Patterns
are everywhere - when you are looking for a pattern in something as
dispersed as this and wanting to apply it to as many people as it could
apply to if it really was a problem at the source.. You need to think in
MUCH LARGER numbers. =)

In other words - don't walk into the dentists office and confuse yourself by
wondering why everyone is there to fix something wrong with their teeth.
*grin*

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


 
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Shenan Stanley
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Posts: n/a

 
      03-15-2006
devon wrote:
> ......have all our PC's suddenly gone wrong at once?
> Reading through the threads here I have never seen so many issues
> about non-installing updates!
> Do you suppose MS will (eventually) come up with a patch?
> And ;if so, how will we install it?!


Shenan Stanley wrote:
> Specifics please..
> What is "all our PC's"?
>
> I manage a few thousand. Some use a WSUS server, others automatic
> updates, others choose to manually update.. No reported issues
> from those.
>
> Perhaps if you shared your experience here, someone may be able to
> assist you.


devon wrote:
> By 'all our computers'
> I mean all the pc's affected by non-installation and other Update
> failure issues.
> Obviously NOT the ones that are ok!!
>
> Crikey....I didn't expect the Spanish Inquisition?
>
> Thank you for the link on 'how to ask a question' which I have
> saved to my desktop for reading in depth later.



Sorry - I like to put people on the rack and turn the crank a few times on
the public worldwide distributed newsgroups..
No - wait - I just asked a question and was seeing if you needed help.
Wrong newsgroup. *grin*

"All our PCs" implies a lot more. I thought it might be all the PCs you
manage - in which case we could narrow down the issue possibly to something
they all have in common. I see you meant "All the PCs of people who come to
the update help newsgroup to complain about update trouble.." instead - and
not yourself in particular.

Here's a story most system admins (actually anyone whose ever dealt with
people) might appreciate.

Had a computer user come to a co-worker the other day.. tell them that
*everyone* was having printer trouble. That *no one* could print to the
network printer. This concerned my co-worker, as he had just finished
repairing the printer and changing the server mapping to a different subnet,
etc. So he offered to look at the user's computer with them. He and the
user went back to the user's computer. The user proceded to demonstrate the
trouble - where it turned out the user was printing to the wrong printer.

My co-worker then asked, "Who else was having this trouble?" - and waited
for the list to start forming. That is when the user said, "Oh - just me.
I think everyone else is printing fine - or at least they were when I
checked around. That's why I came to you since I couldn't print."

So - what's the moral? Some people exaggerate to make their problems larger
than they are because they believe they will get better service that way.
It is not just *them* with the problem, but the other 1500 people you
help/are responsible for as well. It's not just them, so you really need to
come look and get it fixed or everyone won't be able to do whatever and you
will be in so much trouble...

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


 
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devon
Guest
Posts: n/a

 
      03-15-2006
Thankyou for that Shenan.
I have (like many I would suppose) more than one MS Passport username.
Following on from your observation that only people with something wrong
with their cars/teeth/health seek to do something about it I see now that it
does not make sense to try to help or become involved in dialogue with people
that have something wrong with their teeth/car/health or Microsoft Update.

In future I will post only on the 'Help; There is Nothing Wrong With my
Computer'
forum ; )

Yours affectionally,
devon

"Shenan Stanley" wrote:

> Ron Morse wrote:
> > From the last 24 hours of postings here, I count at least 10
> > different users reporting the download but can't install, no error
> > message problem.
> >
> > Maybe Microsoft needs to extensive test something else.

>
> I once sat in a hospital waiting room and dozens of sick people kept walking
> in..
> I think it is an epidemic.
>
> I went to the auto mechanic the other day and people kept bringing these
> cars to them and telling them the cars were broken and needed fixing.
> I think it's spreading...
>
> I went to this grocery store the other day, everyone there was buying
> consumables.
> Is the whole world going mad?!
>
>
> The point is that you are reading from a newsgroup called
> "microsoft.public.windowsupdate" <- and its purpose, its only reason for
> existing, is to assist those with troubles installing updates on their
> Windows systems. Normally people do not set their automatic updates to
> work, then - each time they do, they come and post here "It worked again!
> Woot!" I have been thinking of scripting that.
>
> I do not deny that one can find "patterns". Usually - they are not *large*
> patterns. You said 10 in 24 hours. Assuming that only 1/100 of the
> millions of people using Windows computers know about newsgroups or have
> been told to visit them by their support people (I know Dell and other such
> companies will do that), that is an extraordinalrily small number. It may
> increase over time, but it's really going to have to climb into the 10's of
> thousands before I go.. "Yep - that's a pattern."
>
> I don't deny - there may be connections.. But if you look through Google
> Groups at past solutions - it was usually specific to the persons computer.
> Something had messed up some setting or some application they installed was
> incorrect or they had a bad secotr on their hard disk drive or they had bad
> memory or they had corrupted files, etc. Very few times has the problem
> been one of "The patch is *bad* ABORT ABORT!" It has happened - yes. But
> even then, the posts here are not as numerous as one might expect. Patterns
> are everywhere - when you are looking for a pattern in something as
> dispersed as this and wanting to apply it to as many people as it could
> apply to if it really was a problem at the source.. You need to think in
> MUCH LARGER numbers. =)
>
> In other words - don't walk into the dentists office and confuse yourself by
> wondering why everyone is there to fix something wrong with their teeth.
> *grin*
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>
>
>

 
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