Embedded Pictures - Live/ Tbird/ W7

Hello All

Wife having problems sending emails with embedded pictures within them,
using either Live or Thunderbird. The pictures arrive at destination as
just a blank square.

I've looked on the Microsoft knowledge base and see that we're by no
means alone in this difficulty. Microsoft seemed to be dragging their
heels in finding a solution, with a message from them dated June 2011
saying they were still working on it. There was also a message from them
offering a solution, basically placing all your related data files in a
separate folder, downloading a new version of Live, deleting the old
version of Live, then reinstalling your data files. There were no
comments as to whether this approach actually worked and before
embarking upon this "solution" I'd like to know if anyone has actually
succeeded in obtaining a resolution using this approach. Or, indeed, if
there are any "slicker" solutions than the MS one offered.

Thanks for any assistance.

Doc

You have a link for that recommendation. Something doesn't sound right.
- How are the pictures being embedded (Copy/paste, insert) and where do the
original files (that are being 'embedded') reside.
- Does 'embed' also employ the use of stationery ?



--
....winston
msft mvp mail

"Lexicographer" wrote in message
news: o.uk...

Hello All

Wife having problems sending emails with embedded pictures within them,
using either Live or Thunderbird. The pictures arrive at destination as
just a blank square.

I've looked on the Microsoft knowledge base and see that we're by no
means alone in this difficulty. Microsoft seemed to be dragging their
heels in finding a solution, with a message from them dated June 2011
saying they were still working on it. There was also a message from them
offering a solution, basically placing all your related data files in a
separate folder, downloading a new version of Live, deleting the old
version of Live, then reinstalling your data files. There were no
comments as to whether this approach actually worked and before
embarking upon this "solution" I'd like to know if anyone has actually
succeeded in obtaining a resolution using this approach. Or, indeed, if
there are any "slicker" solutions than the MS one offered.

Thanks for any assistance.

Doc

The embedding I refer to is accomplished I know not how. My wife's
problems are associated merely with a desire to forward emails she has
received containing pictures within the text, rather than attached
files. The results of such attempts are as stated within my original
approach.

Hope this clarifies matters.

Doc

On 15/08/11 04:45 PM, ...winston wrote:
> You have a link for that recommendation. Something doesn't sound right.
> - How are the pictures being embedded (Copy/paste, insert) and where
> do the original files (that are being 'embedded') reside.
> - Does 'embed' also employ the use of stationery ?
>
>
>
> --
> ...winston
> msft mvp mail
>
> "Lexicographer" wrote in message
> news: o.uk...
>
> Hello All
>
> Wife having problems sending emails with embedded pictures within them,
> using either Live or Thunderbird. The pictures arrive at destination as
> just a blank square.
>
> I've looked on the Microsoft knowledge base and see that we're by no
> means alone in this difficulty. Microsoft seemed to be dragging their
> heels in finding a solution, with a message from them dated June 2011
> saying they were still working on it. There was also a message from them
> offering a solution, basically placing all your related data files in a
> separate folder, downloading a new version of Live, deleting the old
> version of Live, then reinstalling your data files. There were no
> comments as to whether this approach actually worked and before
> embarking upon this "solution" I'd like to know if anyone has actually
> succeeded in obtaining a resolution using this approach. Or, indeed, if
> there are any "slicker" solutions than the MS one offered.
>
> Thanks for any assistance.
>
> Doc

It probably explains a whole lot.
If the pictures in the email (to be forwarded) reside on a web site or
another location (instead of being physically inserted by your wife), they
are not going to be forwarded since the pictures are not included in the
actual message body being forwared.

To retain them, save the pic locally, delete the orginal (only being viewed
since connected to the internet while viewing) and reinsert the pic using
WLM's insert picture option (do not cut/paste, do not attach, do no use
Photo e-mail when the intent is to embed). Fyi - only composing in
Html/Rich Text can insert.

Good luck.

--
....winston
msft mvp mail

"Lexicographer" wrote in message
news: o.uk...

The embedding I refer to is accomplished I know not how. My wife's
problems are associated merely with a desire to forward emails she has
received containing pictures within the text, rather than attached
files. The results of such attempts are as stated within my original
approach.

Hope this clarifies matters.

Doc

On 15/08/11 04:45 PM, ...winston wrote:
> You have a link for that recommendation. Something doesn't sound right.
> - How are the pictures being embedded (Copy/paste, insert) and where do
> the original files (that are being 'embedded') reside.
> - Does 'embed' also employ the use of stationery ?
>
>
>
> --
> ...winston
> msft mvp mail
>
> "Lexicographer" wrote in message
> news: o.uk...
>
> Hello All
>
> Wife having problems sending emails with embedded pictures within them,
> using either Live or Thunderbird. The pictures arrive at destination as
> just a blank square.
>
> I've looked on the Microsoft knowledge base and see that we're by no
> means alone in this difficulty. Microsoft seemed to be dragging their
> heels in finding a solution, with a message from them dated June 2011
> saying they were still working on it. There was also a message from them
> offering a solution, basically placing all your related data files in a
> separate folder, downloading a new version of Live, deleting the old
> version of Live, then reinstalling your data files. There were no
> comments as to whether this approach actually worked and before
> embarking upon this "solution" I'd like to know if anyone has actually
> succeeded in obtaining a resolution using this approach. Or, indeed, if
> there are any "slicker" solutions than the MS one offered.
>
> Thanks for any assistance.
>
> Doc