Employing "troubleshooter" generates error

Using Windows 7 to install an old printer (Cannon i960) and an old scanner
(CanoScan 5000) gives me message that I need to troubleshoot. When I click
on that link I get an error message. The error is 0x80091007. Any
suggestions?

Are win7 drivers available from Cannon?

"Sol" <> wrote in message
news:F241A5AD-95F9-4D2D-874F-...
> Using Windows 7 to install an old printer (Cannon i960) and an old scanner
> (CanoScan 5000) gives me message that I need to troubleshoot. When I
> click
> on that link I get an error message. The error is 0x80091007. Any
> suggestions?

"DL" <> wrote in message
news:...
> Are win7 drivers available from Cannon?
>
> "Sol" <> wrote in message
> news:F241A5AD-95F9-4D2D-874F-...
>> Using Windows 7 to install an old printer (Cannon i960) and an old
>> scanner
>> (CanoScan 5000) gives me message that I need to troubleshoot. When I
>> click
>> on that link I get an error message. The error is 0x80091007. Any
>> suggestions?
>
>

Ask Canon!

why would I want to do that?

"GSalisbury" <> wrote in message
news:...
>
> "DL" <> wrote in message
> news:...
>> Are win7 drivers available from Cannon?
>>
>> "Sol" <> wrote in message
>> news:F241A5AD-95F9-4D2D-874F-...
>>> Using Windows 7 to install an old printer (Cannon i960) and an old
>>> scanner
>>> (CanoScan 5000) gives me message that I need to troubleshoot. When I
>>> click
>>> on that link I get an error message. The error is 0x80091007. Any
>>> suggestions?
>>
>>
>
> Ask Canon!

"DL" <> wrote in message
news:...
> why would I want to do that?
>

Because they're most likely to have the answer.
I went onto the canonusa site and in their search window I entered "windows
7 driver for i960" to search entire site.
The 1st hit took me to a page that Drivers and Downloads as a prominent
choice and that, in turn, had Windows 7 and Windows 7 (x64) as O/S choices.
I didn't bother with the scanner.
It seems Canon has the answer.
Try it.
Geo.

> "GSalisbury" <> wrote in message
> news:...
>>
>> "DL" <> wrote in message
>> news:...
>>> Are win7 drivers available from Cannon?
>>>
>>> "Sol" <> wrote in message
>>> news:F241A5AD-95F9-4D2D-874F-...
>>>> Using Windows 7 to install an old printer (Cannon i960) and an old
>>>> scanner
>>>> (CanoScan 5000) gives me message that I need to troubleshoot. When I
>>>> click
>>>> on that link I get an error message. The error is 0x80091007. Any
>>>> suggestions?
>>>
>>>
>>
>> Ask Canon!
>
>