Emptying 'Deleted Items' folder on exit

I am running WLM version 2009 (Build 14.0.8089.0726) on Windows 7 with all
the latest updates. I have 'Empty messages from the Deleted Items folder on
exit' checked under Maintenance, but they're all still there when I exit and
restart WLM. Is there another setting I should be looking at to make this
work?
TIA,
--
SC Tom

Tom,

I experienced the same thing earlier today. I'm new to WLM and found that if
you "checked" the ''Empty messages from the Deleted Items folder on
> exit' after there were items in the Deleted Items folder, it does not
> delete them, it only deletes item placed in the folder AFTER the "check
> mark" was implemented. You have to manually empty the folder by right
> clicking on it and select 'Empty the Deleted Items folder'. You'll only
> have to do this one time. From then one, all new items in the folder will
> be deleted on exit. I proved this my sending myself an email, deleting it,
> exiting WLM and then reopened WLM, the Deleted Items folder was indeed
> empty.

Hope this helps.
--
Thank You,
Richard

"SC Tom" <> wrote in message
news:...
> I am running WLM version 2009 (Build 14.0.8089.0726) on Windows 7 with all
> the latest updates. I have 'Empty messages from the Deleted Items folder
> on exit' checked under Maintenance, but they're all still there when I
> exit and restart WLM. Is there another setting I should be looking at to
> make this work?
> TIA,
> --
> SC Tom

That setting is for IMAP accounts. Is your account an IMAP account?
--
Ron Sommer
MS MVP-Mail

"SC Tom" <> wrote in message
news:...
> I am running WLM version 2009 (Build 14.0.8089.0726) on Windows 7 with all
> the latest updates. I have 'Empty messages from the Deleted Items folder
> on exit' checked under Maintenance, but they're all still there when I
> exit and restart WLM. Is there another setting I should be looking at to
> make this work?
> TIA,
> --
> SC Tom

There are two settings for this feature, only one is targeted for IMAP accounts.
Refer to "Cleaning up messages" in Tools > Options > Advanced tab > Maintenance.


"Ron Sommer" <> wrote in message
news:...
> That setting is for IMAP accounts. Is your account an IMAP account?
> --
> Ron Sommer
> MS MVP-Mail
>
> "SC Tom" <> wrote in message
> news:...
>> I am running WLM version 2009 (Build 14.0.8089.0726) on Windows 7 with all
>> the latest updates. I have 'Empty messages from the Deleted Items folder on
>> exit' checked under Maintenance, but they're all still there when I exit and
>> restart WLM. Is there another setting I should be looking at to make this
>> work?
>> TIA,
>> --
>> SC Tom
>

Thanks for that! Strange that I had done that earlier and it didn't work,
but it did this time.
Thanks again!
--
SC Tom

"Richard" <> wrote in message
news:#iW#...
> Tom,
>
> I experienced the same thing earlier today. I'm new to WLM and found that
> if you "checked" the ''Empty messages from the Deleted Items folder on
>> exit' after there were items in the Deleted Items folder, it does not
>> delete them, it only deletes item placed in the folder AFTER the "check
>> mark" was implemented. You have to manually empty the folder by right
>> clicking on it and select 'Empty the Deleted Items folder'. You'll only
>> have to do this one time. From then one, all new items in the folder will
>> be deleted on exit. I proved this my sending myself an email, deleting
>> it, exiting WLM and then reopened WLM, the Deleted Items folder was
>> indeed empty.
>
> Hope this helps.
> --
> Thank You,
> Richard
>
> "SC Tom" <> wrote in message
> news:...
>> I am running WLM version 2009 (Build 14.0.8089.0726) on Windows 7 with
>> all the latest updates. I have 'Empty messages from the Deleted Items
>> folder on exit' checked under Maintenance, but they're all still there
>> when I exit and restart WLM. Is there another setting I should be looking
>> at to make this work?
>> TIA,
>> --
>> SC Tom
>

No, I have a POP3 account. David Webb gave the answer before I could, and
Richard's suggestion worked for me.
--
SC Tom


"Ron Sommer" <> wrote in message
news:...
> That setting is for IMAP accounts. Is your account an IMAP account?
> --
> Ron Sommer
> MS MVP-Mail
>
> "SC Tom" <> wrote in message
> news:...
>> I am running WLM version 2009 (Build 14.0.8089.0726) on Windows 7 with
>> all the latest updates. I have 'Empty messages from the Deleted Items
>> folder on exit' checked under Maintenance, but they're all still there
>> when I exit and restart WLM. Is there another setting I should be looking
>> at to make this work?
>> TIA,
>> --
>> SC Tom
>

It's an intermittent bug in WLM. I find the error on about 10 to 20% of
the times I close WLM. This is with the deleted items folder under
storage folder, so it's not an issue of communicating with an IMAP or
HTTP mail server.

It actually deletes the underlying EML files, but fails to update the
index file so that WLM thinks the messages are still there.

--

Mike - http://TechHelp.Santovec.us



"SC Tom" <> wrote in message
news:...
> I am running WLM version 2009 (Build 14.0.8089.0726) on Windows 7 with
> all the latest updates. I have 'Empty messages from the Deleted Items
> folder on exit' checked under Maintenance, but they're all still there
> when I exit and restart WLM. Is there another setting I should be
> looking at to make this work?
> TIA,
> --
> SC Tom