Encryption key cannot be retreived

Hi,

I have a WSUS install on Windows 2000 w/ IIS5, I'm using the latest versions
of .NET framework, MSDE, and BITS, and whenever I attempt to save my synch
settings I get the dreaded "The encryption key cannot be retrieved" error. I
looked in the other posts and on wsuswiki.com and the implicaiton is that the
account that associated with the IIS v-dir WSUSadmin does not have NTFS
permissions to the root of the system drive. The WSUS installer set the v-dir
to "integrated", so the my user account is the one at stake. I am without
question a local admin and have FC to the entire system drive. Any help /
insight is greatly appreciated.

Mike,

There is a private newsgroup for WSUS that can be accessed from here:
http://www.microsoft.com/windowsserv...newsgroup.mspx
That would be the best place to find an answer to the issue.

MowGreen [MVP 2004-2005]

===============
*-343-* FDNY
Never Forgotten
===============

Mike G wrote:

> Hi,
>
> I have a WSUS install on Windows 2000 w/ IIS5, I'm using the latest versions
> of .NET framework, MSDE, and BITS, and whenever I attempt to save my synch
> settings I get the dreaded "The encryption key cannot be retrieved" error. I
> looked in the other posts and on wsuswiki.com and the implicaiton is that the
> account that associated with the IIS v-dir WSUSadmin does not have NTFS
> permissions to the root of the system drive. The WSUS installer set the v-dir
> to "integrated", so the my user account is the one at stake. I am without
> question a local admin and have FC to the entire system drive. Any help /
> insight is greatly appreciated.
>

Thanks MowGreen,

I discovered and corrected an NTFS permissions issue on my WSUS server, so
it's synchronizing as we speak. Thanks very for the referral to the
newsgroup, too.

-Mike

"MowGreen [MVP]" wrote:

> Mike,
>
> There is a private newsgroup for WSUS that can be accessed from here:
> http://www.microsoft.com/windowsserv...newsgroup.mspx
> That would be the best place to find an answer to the issue.
>
> MowGreen [MVP 2004-2005]
>
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
> Mike G wrote:
>
> > Hi,
> >
> > I have a WSUS install on Windows 2000 w/ IIS5, I'm using the latest versions
> > of .NET framework, MSDE, and BITS, and whenever I attempt to save my synch
> > settings I get the dreaded "The encryption key cannot be retrieved" error. I
> > looked in the other posts and on wsuswiki.com and the implicaiton is that the
> > account that associated with the IIS v-dir WSUSadmin does not have NTFS
> > permissions to the root of the system drive. The WSUS installer set the v-dir
> > to "integrated", so the my user account is the one at stake. I am without
> > question a local admin and have FC to the entire system drive. Any help /
> > insight is greatly appreciated.
> >
>

You're welcome, Mike. Glad to hear that you've been able to resolve the
issue.

MowGreen [MVP 2004-2005]
===============
*-343-* FDNY
Never Forgotten
===============

Mike G wrote:

> Thanks MowGreen,
>
> I discovered and corrected an NTFS permissions issue on my WSUS server, so
> it's synchronizing as we speak. Thanks very for the referral to the
> newsgroup, too.
>
> -Mike
>
> "MowGreen [MVP]" wrote:
>
>
>>Mike,
>>
>>There is a private newsgroup for WSUS that can be accessed from here:
>>http://www.microsoft.com/windowsserv...newsgroup.mspx
>>That would be the best place to find an answer to the issue.
>>
>>MowGreen [MVP 2004-2005]
>>
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>
>>Mike G wrote:
>>
>>
>>>Hi,
>>>
>>>I have a WSUS install on Windows 2000 w/ IIS5, I'm using the latest versions
>>>of .NET framework, MSDE, and BITS, and whenever I attempt to save my synch
>>>settings I get the dreaded "The encryption key cannot be retrieved" error. I
>>>looked in the other posts and on wsuswiki.com and the implicaiton is that the
>>>account that associated with the IIS v-dir WSUSadmin does not have NTFS
>>>permissions to the root of the system drive. The WSUS installer set the v-dir
>>>to "integrated", so the my user account is the one at stake. I am without
>>>question a local admin and have FC to the entire system drive. Any help /
>>>insight is greatly appreciated.
>>>
>>