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erased files in Vista

 
 
writer
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      02-19-2008
I have had a terrible problem with a new computer with Vista (XPS- M1330)
that has occurred 3x in the past week. Here is what happened: I am working on
a Word document that had been saved previously. I am adding to and revising
it. When I try to save it, it has turned into a temp file (with numbers) that
cannot be saved. It cannot be read by Word. The name of the original Word
file is gone and cannot be found. As a result I cannot access work that was
done over the past days, (except what has been backed up before this work
session). I see the name of old Word file in a queue of recent documents but
it no longer exists, cannot be opened, etc. Advice??

 
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Mick Murphy
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      02-19-2008
You do not say what version of Word you are using.

When you installed Word and/or Office did you get the updates for it.

Open Word>Help>Detect & Repair.
-- ---------------------------------------------------------------
Mick Murphy - Qld - Australia


"writer" wrote:

> I have had a terrible problem with a new computer with Vista (XPS- M1330)
> that has occurred 3x in the past week. Here is what happened: I am working on
> a Word document that had been saved previously. I am adding to and revising
> it. When I try to save it, it has turned into a temp file (with numbers) that
> cannot be saved. It cannot be read by Word. The name of the original Word
> file is gone and cannot be found. As a result I cannot access work that was
> done over the past days, (except what has been backed up before this work
> session). I see the name of old Word file in a queue of recent documents but
> it no longer exists, cannot be opened, etc. Advice??
>

 
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writer
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      02-19-2008
I have Word 2003, installed in January 2008. All available updates have been
installed.

"Mick Murphy" wrote:

> You do not say what version of Word you are using.
>
> When you installed Word and/or Office did you get the updates for it.
>
> Open Word>Help>Detect & Repair.
> -- ---------------------------------------------------------------
> Mick Murphy - Qld - Australia
>
>
> "writer" wrote:
>
> > I have had a terrible problem with a new computer with Vista (XPS- M1330)
> > that has occurred 3x in the past week. Here is what happened: I am working on
> > a Word document that had been saved previously. I am adding to and revising
> > it. When I try to save it, it has turned into a temp file (with numbers) that
> > cannot be saved. It cannot be read by Word. The name of the original Word
> > file is gone and cannot be found. As a result I cannot access work that was
> > done over the past days, (except what has been backed up before this work
> > session). I see the name of old Word file in a queue of recent documents but
> > it no longer exists, cannot be opened, etc. Advice??
> >

 
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TheVyrys
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      03-12-2008
This is happening to my users too!!!!!

Come on Microsoft!!!!! GEEEE SUSSSS!!!!

What more can you screw up for us, then not support your product??

I am using office 2003 on Vista Crap.. I mean Vista Business.



"writer" wrote:

> I have Word 2003, installed in January 2008. All available updates have been
> installed.
>
> "Mick Murphy" wrote:
>
> > You do not say what version of Word you are using.
> >
> > When you installed Word and/or Office did you get the updates for it.
> >
> > Open Word>Help>Detect & Repair.
> > -- ---------------------------------------------------------------
> > Mick Murphy - Qld - Australia
> >
> >
> > "writer" wrote:
> >
> > > I have had a terrible problem with a new computer with Vista (XPS- M1330)
> > > that has occurred 3x in the past week. Here is what happened: I am working on
> > > a Word document that had been saved previously. I am adding to and revising
> > > it. When I try to save it, it has turned into a temp file (with numbers) that
> > > cannot be saved. It cannot be read by Word. The name of the original Word
> > > file is gone and cannot be found. As a result I cannot access work that was
> > > done over the past days, (except what has been backed up before this work
> > > session). I see the name of old Word file in a queue of recent documents but
> > > it no longer exists, cannot be opened, etc. Advice??
> > >

 
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Dave
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Posts: n/a

 
      03-12-2008
I have not noticed this problem with Word 2003 on Vista Home Premium during
the past 13 months.

Perhaps it has to do with where your documents are located? Internal disk,
external disk, network?


--
http://get.live.com/wlmail/overview


"TheVyrys" <> wrote in message
news:2FCD2F03-3C9B-48A4-AA07-...
> This is happening to my users too!!!!!
>
> Come on Microsoft!!!!! GEEEE SUSSSS!!!!
>
> What more can you screw up for us, then not support your product??
>
> I am using office 2003 on Vista Crap.. I mean Vista Business.
>
>
>
> "writer" wrote:
>
>> I have Word 2003, installed in January 2008. All available updates have
>> been
>> installed.
>>
>> "Mick Murphy" wrote:
>>
>> > You do not say what version of Word you are using.
>> >
>> > When you installed Word and/or Office did you get the updates for it.
>> >
>> > Open Word>Help>Detect & Repair.
>> > -- ---------------------------------------------------------------
>> > Mick Murphy - Qld - Australia
>> >
>> >
>> > "writer" wrote:
>> >
>> > > I have had a terrible problem with a new computer with Vista (XPS-
>> > > M1330)
>> > > that has occurred 3x in the past week. Here is what happened: I am
>> > > working on
>> > > a Word document that had been saved previously. I am adding to and
>> > > revising
>> > > it. When I try to save it, it has turned into a temp file (with
>> > > numbers) that
>> > > cannot be saved. It cannot be read by Word. The name of the original
>> > > Word
>> > > file is gone and cannot be found. As a result I cannot access work
>> > > that was
>> > > done over the past days, (except what has been backed up before this
>> > > work
>> > > session). I see the name of old Word file in a queue of recent
>> > > documents but
>> > > it no longer exists, cannot be opened, etc. Advice??
>> > >

 
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