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error 0x800401f3 on update to new Win Update

 
 
Doris
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      06-30-2005
Upon install of Version 5 of Win Update I got the Fatal error 0x800401f3.
This results in error 0xC8000711 when update is run. When I click on
either experess or custom it searches and comes up with a window with the
above error code. My system is Win 2k pro at SP4 Version 5.00.2195. The
browser is I/E 6 at version 6.0.2800.1106. I have administrator priveliges.
I searched on error 0x800401f3 and found a number of fixes none of which
worked. I replaces the System 32 wu dlls, updated the XML support without
success. Below is an extract of my log arround the error.
2005-06-25 14:08:06 872 664 Misc =========== Logging initialized (build:
5.8.0.2469, tz: -0400) ===========
2005-06-25 14:08:06 872 664 Misc = Process: C:\Program Files\Internet
Explorer\iexplore.exe
2005-06-25 14:08:06 872 664 Misc = Module: C:\WINNT\system32\muweb.dll
2005-06-25 14:08:06 872 664 WUWeb FATAL: CreateObject for
Microsoft.Update.ServiceManager failed: error 0x800401f3
2005-06-25 14:08:45 872 664 Setup *********** Setup: Checking whether
self-update is required ***********
2005-06-25 14:08:45 872 664 Setup * Inf file:
C:\WINNT\SoftwareDistribution\WebSetup\wusetup.inf
2005-06-25 14:08:45 872 664 Setup Update required for
C:\WINNT\system32\wuweb.dll: target version = 0.0.0.0, required version =
5.8.0.2469
2005-06-25 14:08:45 872 664 Setup * IsUpdateRequired = Yes
2005-06-25 14:09:02 872 664 Misc
I'd attach the rest of the log but it easily excedes the 3000 character
limit. Please help me.

--
D Allen
 
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Tim McGue
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      07-15-2005
Following the steps in this article resolved this issue for me:
http://support.microsoft.com/kb/822798/

"Doris" wrote:

> Upon install of Version 5 of Win Update I got the Fatal error 0x800401f3.
> This results in error 0xC8000711 when update is run. When I click on
> either experess or custom it searches and comes up with a window with the
> above error code. My system is Win 2k pro at SP4 Version 5.00.2195. The
> browser is I/E 6 at version 6.0.2800.1106. I have administrator priveliges.
> I searched on error 0x800401f3 and found a number of fixes none of which
> worked. I replaces the System 32 wu dlls, updated the XML support without
> success. Below is an extract of my log arround the error.
> 2005-06-25 14:08:06 872 664 Misc =========== Logging initialized (build:
> 5.8.0.2469, tz: -0400) ===========
> 2005-06-25 14:08:06 872 664 Misc = Process: C:\Program Files\Internet
> Explorer\iexplore.exe
> 2005-06-25 14:08:06 872 664 Misc = Module: C:\WINNT\system32\muweb.dll
> 2005-06-25 14:08:06 872 664 WUWeb FATAL: CreateObject for
> Microsoft.Update.ServiceManager failed: error 0x800401f3
> 2005-06-25 14:08:45 872 664 Setup *********** Setup: Checking whether
> self-update is required ***********
> 2005-06-25 14:08:45 872 664 Setup * Inf file:
> C:\WINNT\SoftwareDistribution\WebSetup\wusetup.inf
> 2005-06-25 14:08:45 872 664 Setup Update required for
> C:\WINNT\system32\wuweb.dll: target version = 0.0.0.0, required version =
> 5.8.0.2469
> 2005-06-25 14:08:45 872 664 Setup * IsUpdateRequired = Yes
> 2005-06-25 14:09:02 872 664 Misc
> I'd attach the rest of the log but it easily excedes the 3000 character
> limit. Please help me.
>
> --
> D Allen

 
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