gwp,
See if this helps -
"The Windows Installer Service Could Not Be Accessed" error message when
you install a program in Windows XP
http://support.microsoft.com/kb/315353
Although the title of the article specifies a different error, the cause
is the same ... incorrect Permissions in the registry.
Before doing any registry editing, please read this -
http://support.microsoft.com/kb/322756
*If* the MSKB does not help to resolve the issue, then try this -
http://www.fermu.com//content/view/310/37/lang,us/
MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============
gwp wrote:
> 1.Loged in as an adminstrator
> 2. go to MIcrosoft windowsupdate web site and select express updates for XP
> professional
> 3. It tries to download and install KB893803v2
> 4. This install fails with the above code and this is logged in the event
> viewer as an access denied .
>
> I can't figure out what it thinks does not have the appropriate privileges.
> How do I get around this. Automatic updates also fails.