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Error 0x800704C8

 
 
Louis Koo
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      03-30-2008
I installed a clean version of Vista Ultimate on my office desktop 2 days
ago
and updated everything through Microsoft Update. Everything seemed fine
until I tried
to download a HP printer software which was about 245MB, when the download
was
finished and at the end of copying it to the HDD the error message popped
up:

"Error 0x800704C8: The requested operation cannot be performed on a file
with a
user-mapped section open"

Clicking Retry didn't help and I had to cancel the download eventually. Then
I tried to
download a smaller ATI driver software everything went ok. I have another
desktop at
home with the same OS and the problem didn't happen, the whole file
downloaded fine.
Searching Microsoft's knowledge base didn't return anything. I found it on
Google that it
might have been due to anti-virus software but stopping my anti-virus
software didn't help
either. Does anyone know the reason and is there a fix for this problem?

Louis

 
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Bob
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      03-30-2008
What firewall, anti-virus application or security suite is installed? There
are some that cause problems which do not appear immediately.
-------
*Report back, please*
[When responding to posts, please include the post(s) you are replying to so
that others may learn and benefit from the issue]

[How to ask a question]
http://support.microsoft.com/kb/555375

"Louis Koo" <> wrote in message
news:4EFD71D5-5F51-414D-85FF-...
>I installed a clean version of Vista Ultimate on my office desktop 2 days
> ago
> and updated everything through Microsoft Update. Everything seemed fine
> until I tried
> to download a HP printer software which was about 245MB, when the download
> was
> finished and at the end of copying it to the HDD the error message popped
> up:
>
> "Error 0x800704C8: The requested operation cannot be performed on a file
> with a
> user-mapped section open"
>
> Clicking Retry didn't help and I had to cancel the download eventually.
> Then
> I tried to
> download a smaller ATI driver software everything went ok. I have another
> desktop at
> home with the same OS and the problem didn't happen, the whole file
> downloaded fine.
> Searching Microsoft's knowledge base didn't return anything. I found it on
> Google that it
> might have been due to anti-virus software but stopping my anti-virus
> software didn't help
> either. Does anyone know the reason and is there a fix for this problem?
>
> Louis
>


 
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