Hi Shawn,
That's sort of another problem entirely.
What's really going on (and yes, the error is wrong, as is the link) is that Remote
Assistance on Windows XP requires Windows Messenger to be installed (note, not just
Windows -Live- Messenger). Live Messenger and Windows Messenger are two separate products.
That said, just download and install Windows Messenger from the following link. After that,
you can then use Remote Assistance within Windows Live Messenger:
http://microsoft.com/downloads/detai...f-9157a3b3d774
--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog:
http://www.messengergeek.com
Messenger Resources:
http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
--
"shawn" <> wrote in message
news:CE6557DB-5AFE-46D1-81D6-...
> I had the same problem. This file can install live messenger. but when i ask
> for remote assistance, still asking me to upgrade to the lastest version of
> messenger. so still need help...
>
> "Jonathan Kay [MVP]" wrote:
>
>> Greetings,
>>
>> Try from the following link instead:
>> http://messenger.jonathankay.com/redir/wlm85.asp
>>
>> --
>> Jonathan Kay
>> Microsoft MVP - Windows Live Messenger
>> MSN Messenger/Windows Messenger
>> MessengerGeek Blog: http://www.messengergeek.com
>> Messenger Resources: http://messenger.jonathankay.com
>> (c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
>> --
>>
>>
>> "joysaliken" <> wrote in message
>> news:8CE4A0AE-401A-4632-B33E-...
>> > I sign in onto Windows Live Messenger and then a pop up comes on the side of
>> > the screen saying something roughly around you can update windows live
>> > messenger click here too.
>> > Something like that, i install it but then it goes.
>> > There was a problem with this Installation. Windows live suite was not
>> > installed.
>> >
>> >
>> > System Details
>> >
>> > Code:0x80070643
>> > Description: Fatal error durig installation.
>> >
>> > Can someone plese help me on this? I looked it up on the internet but found
>> > no answer.
>> >
>>