error 0x80072ee2, Unable to complete asynchronous search

Hi

Since I bought my Dell laptop in April'05, I have problem with Update
Windows XP Home Edition (no proxy,
router) ... even worse, I can not even log in to my Hotmail account or
some secure sites like booking hotel from www.ebookers. I get: "The
page cannot be found." after long waiting time.

I downloaded all possible updates using Microsoft Baseline Security
Analyzer 2.0 but the problem still remains. My flatmate has Windows XP
Professional and he managed to download the right file form Security
Updates that repaired this problem but he doesn't remember which one
helped.

Also problem with updates from Windows. I tried hard with switching off

firewall (McAffee), just exited this program, then tried with MTU
settings, deleting, entering values... have searched for solutions and
tried every I have found on Internet.
Please help!
Regards,
Monika


My log file:


2005-09-13 22:00:16 300 b8c COMAPI -- START --
COMAPI: Search
[ClientId = MicrosoftUpdate]
2005-09-13 22:00:16 300 b8c COMAPI ---------
2005-09-13 22:00:16 300 b8c COMAPI - Online =
Yes; Ignore download
priority = No
2005-09-13 22:00:16 300 b8c COMAPI - Criteria =
"IsInstalled=0 and
IsHidden=1"
2005-09-13 22:00:16 300 b8c COMAPI - ServiceID =

{7971F918-A847-4430-9279-4A52D1EFE18D}
2005-09-13 22:00:16 300 b8c COMAPI <<-- SUBMITTED
-- COMAPI: Search
[ClientId = MicrosoftUpdate]
2005-09-13 22:00:16 1556 c50 Agent *************
2005-09-13 22:00:16 1556 c50 Agent ** START **
Agent: Finding updates
[CallerId = MicrosoftUpdate]
2005-09-13 22:00:16 1556 c50 Agent *********
2005-09-13 22:00:16 1556 c50 Misc WARNING: Failed
to find token for SID
S-1-5-21-1645118142-1958683923-3738374611-1006 with hr = 800704dd.
2005-09-13 22:00:16 1556 c50 Misc WARNING: Failed
to find token for SID
S-1-5-21-1645118142-1958683923-3738374611-1006 with hr = 800704dd.
2005-09-13 22:00:27 1556 c50 PT +++++++++++
PT: Synchronizing server
updates +++++++++++
2005-09-13 22:00:27 1556 c50 PT + ServiceId =

{7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL =
https://update.microsoft.com/v6/Clie...ce/client.asmx
2005-09-13 22:00:27 1556 c50 Misc WARNING: Failed
to find token for SID
S-1-5-21-1645118142-1958683923-3738374611-1006 with hr = 800704dd.
2005-09-13 22:00:27 1556 c50 Misc WARNING: Failed
to find token for SID
S-1-5-21-1645118142-1958683923-3738374611-1006 with hr = 800704dd.
2005-09-13 22:01:29 1556 c50 Misc WARNING: Send
failed with hr =
80072ee2.
2005-09-13 22:01:29 1556 c50 Misc WARNING:
SendRequest failed with hr =
80072ee2. Proxy List used: <(null)> Bypass List used : <(null)> Auth
Schemes used : <>
2005-09-13 22:01:29 1556 c50 PT + Last proxy
send request failed with
hr = 0x80072EE2, HTTP status code = 0
2005-09-13 22:01:29 1556 c50 PT + Caller
provided credentials = No
2005-09-13 22:01:29 1556 c50 PT + Impersonate
flags = 0
2005-09-13 22:01:29 1556 c50 PT + Possible
authorization schemes used
=
2005-09-13 22:01:29 1556 c50 PT WARNING:
GetCookie failure, error =
0x80072EE2, soap client error = 5, soap error code = 0, HTTP status
code = 200
2005-09-13 22:01:29 1556 c50 PT WARNING: Sync
of Updates: 0x80072ee2
2005-09-13 22:01:29 1556 c50 Agent * WARNING:
Failed to synchronize,
error = 0x80072EE2
2005-09-13 22:01:29 1556 c50 Agent * WARNING:
Exit code = 0x80072EE2
2005-09-13 22:01:29 1556 c50 Agent *********
2005-09-13 22:01:29 1556 c50 Agent ** END **
Agent: Finding updates
[CallerId = MicrosoftUpdate]
2005-09-13 22:01:29 1556 c50 Agent *************
2005-09-13 22:01:29 1556 c50 Agent WARNING: WU
client failed Searching
for update with error 0x80072ee2
2005-09-13 22:01:29 300 cc8 COMAPI >>-- RESUMED
-- COMAPI: Search
[ClientId = MicrosoftUpdate]
2005-09-13 22:01:29 300 cc8 COMAPI - Updates
found = 0
2005-09-13 22:01:29 300 cc8 COMAPI - WARNING:
Exit code =
0x00000000, Result code = 0x80072EE2
2005-09-13 22:01:29 300 cc8 COMAPI ---------
2005-09-13 22:01:29 300 cc8 COMAPI -- END --
COMAPI: Search
[ClientId = MicrosoftUpdate]
2005-09-13 22:01:29 300 cc8 COMAPI -------------
2005-09-13 22:01:29 300 b8c COMAPI WARNING:
Operation failed due to
earlier error, hr=80072EE2
2005-09-13 22:01:29 300 b8c COMAPI FATAL: Unable
to complete
asynchronous search. (hr=80072EE2)
2005-09-13 22:01:34 1556 6d8 Report REPORT EVENT:
{C274DB7E-F6CD-40FE-8062-DD4A69ABF4D9} 2005-09-13
22:01:29+0200 1 148 101
{00000000-0000-0000-0000-000000000000} 0 80072ee2
MicrosoftUpdate Failure Software
Synchronization Error: Agent failed detecting with reason: 0x80072ee2

Hi Monika,
I had alot of difficulty also, I set my MTU at 1400..Then I was able to
access everything again.
I have windows xpsp2 Home ed.
1 desktop,1 laptop networked via a Linksys Router

I got help here and on the error #page site..I typed it in at the "Search
for Box"Ox80072ee2 in windows update and click GO. i got lots of good tips
there too..
I have learned so much from all the people here on many topics..
hope this helps you some,

All the Best, Rose
--
"Have a Great Day"


"Monika" wrote:

> Hi
>
> Since I bought my Dell laptop in April'05, I have problem with Update
> Windows XP Home Edition (no proxy,
> router) ... even worse, I can not even log in to my Hotmail account or
> some secure sites like booking hotel from www.ebookers. I get: "The
> page cannot be found." after long waiting time.
>
> I downloaded all possible updates using Microsoft Baseline Security
> Analyzer 2.0 but the problem still remains. My flatmate has Windows XP
> Professional and he managed to download the right file form Security
> Updates that repaired this problem but he doesn't remember which one
> helped.
>
> Also problem with updates from Windows. I tried hard with switching off
>
> firewall (McAffee), just exited this program, then tried with MTU
> settings, deleting, entering values... have searched for solutions and
> tried every I have found on Internet.
> Please help!
> Regards,
> Monika
>
>
> My log file:
>
>
> 2005-09-13 22:00:16 300 b8c COMAPI -- START --
> COMAPI: Search
> [ClientId = MicrosoftUpdate]
> 2005-09-13 22:00:16 300 b8c COMAPI ---------
> 2005-09-13 22:00:16 300 b8c COMAPI - Online =
> Yes; Ignore download
> priority = No
> 2005-09-13 22:00:16 300 b8c COMAPI - Criteria =
> "IsInstalled=0 and
> IsHidden=1"
> 2005-09-13 22:00:16 300 b8c COMAPI - ServiceID =
>
> {7971F918-A847-4430-9279-4A52D1EFE18D}
> 2005-09-13 22:00:16 300 b8c COMAPI <<-- SUBMITTED
> -- COMAPI: Search
> [ClientId = MicrosoftUpdate]
> 2005-09-13 22:00:16 1556 c50 Agent *************
> 2005-09-13 22:00:16 1556 c50 Agent ** START **
> Agent: Finding updates
> [CallerId = MicrosoftUpdate]
> 2005-09-13 22:00:16 1556 c50 Agent *********
> 2005-09-13 22:00:16 1556 c50 Misc WARNING: Failed
> to find token for SID
> S-1-5-21-1645118142-1958683923-3738374611-1006 with hr = 800704dd.
> 2005-09-13 22:00:16 1556 c50 Misc WARNING: Failed
> to find token for SID
> S-1-5-21-1645118142-1958683923-3738374611-1006 with hr = 800704dd.
> 2005-09-13 22:00:27 1556 c50 PT +++++++++++
> PT: Synchronizing server
> updates +++++++++++
> 2005-09-13 22:00:27 1556 c50 PT + ServiceId =
>
> {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL =
> https://update.microsoft.com/v6/Clie...ce/client.asmx
> 2005-09-13 22:00:27 1556 c50 Misc WARNING: Failed
> to find token for SID
> S-1-5-21-1645118142-1958683923-3738374611-1006 with hr = 800704dd.
> 2005-09-13 22:00:27 1556 c50 Misc WARNING: Failed
> to find token for SID
> S-1-5-21-1645118142-1958683923-3738374611-1006 with hr = 800704dd.
> 2005-09-13 22:01:29 1556 c50 Misc WARNING: Send
> failed with hr =
> 80072ee2.
> 2005-09-13 22:01:29 1556 c50 Misc WARNING:
> SendRequest failed with hr =
> 80072ee2. Proxy List used: <(null)> Bypass List used : <(null)> Auth
> Schemes used : <>
> 2005-09-13 22:01:29 1556 c50 PT + Last proxy
> send request failed with
> hr = 0x80072EE2, HTTP status code = 0
> 2005-09-13 22:01:29 1556 c50 PT + Caller
> provided credentials = No
> 2005-09-13 22:01:29 1556 c50 PT + Impersonate
> flags = 0
> 2005-09-13 22:01:29 1556 c50 PT + Possible
> authorization schemes used
> =
> 2005-09-13 22:01:29 1556 c50 PT WARNING:
> GetCookie failure, error =
> 0x80072EE2, soap client error = 5, soap error code = 0, HTTP status
> code = 200
> 2005-09-13 22:01:29 1556 c50 PT WARNING: Sync
> of Updates: 0x80072ee2
> 2005-09-13 22:01:29 1556 c50 Agent * WARNING:
> Failed to synchronize,
> error = 0x80072EE2
> 2005-09-13 22:01:29 1556 c50 Agent * WARNING:
> Exit code = 0x80072EE2
> 2005-09-13 22:01:29 1556 c50 Agent *********
> 2005-09-13 22:01:29 1556 c50 Agent ** END **
> Agent: Finding updates
> [CallerId = MicrosoftUpdate]
> 2005-09-13 22:01:29 1556 c50 Agent *************
> 2005-09-13 22:01:29 1556 c50 Agent WARNING: WU
> client failed Searching
> for update with error 0x80072ee2
> 2005-09-13 22:01:29 300 cc8 COMAPI >>-- RESUMED
> -- COMAPI: Search
> [ClientId = MicrosoftUpdate]
> 2005-09-13 22:01:29 300 cc8 COMAPI - Updates
> found = 0
> 2005-09-13 22:01:29 300 cc8 COMAPI - WARNING:
> Exit code =
> 0x00000000, Result code = 0x80072EE2
> 2005-09-13 22:01:29 300 cc8 COMAPI ---------
> 2005-09-13 22:01:29 300 cc8 COMAPI -- END --
> COMAPI: Search
> [ClientId = MicrosoftUpdate]
> 2005-09-13 22:01:29 300 cc8 COMAPI -------------
> 2005-09-13 22:01:29 300 b8c COMAPI WARNING:
> Operation failed due to
> earlier error, hr=80072EE2
> 2005-09-13 22:01:29 300 b8c COMAPI FATAL: Unable
> to complete
> asynchronous search. (hr=80072EE2)
> 2005-09-13 22:01:34 1556 6d8 Report REPORT EVENT:
> {C274DB7E-F6CD-40FE-8062-DD4A69ABF4D9} 2005-09-13
> 22:01:29+0200 1 148 101
> {00000000-0000-0000-0000-000000000000} 0 80072ee2
> MicrosoftUpdate Failure Software
> Synchronization Error: Agent failed detecting with reason: 0x80072ee2
>
>

Error 0x80072EE2 is: ERROR_INTERNET_TIMEOUT
Translation: The request has timed out.

When accessing the Update site, you receive the 0x80072EE2 or 0x80072EFD error.
http://update.microsoft.com/windowsu...=en&IsMu=False

Finding a solution for the 0x80072EE2 error
http://www.updatexp.com/0x80072ee2.html

You receive an "Error 0x80072EE2" error message, an "Error 0x80072EFD" error message,
or an "Error 0x80072f76" error message if you try to use the Microsoft Windows Update
Web site or the Microsoft Update Web site
http://support.microsoft.com/?kbid=836941

See also:
When searching for available updates on the Windows Update site, you
receive the 0x8024502d error.
http://v5.windowsupdate.microsoft.co...cleid=26&ln=en

Posted by =Mac=

<snip of relevant part> I was getting the 0x80072EE2 message on a machine this
evening. I never had a problem with it.

I tried all of your suggestions to no avail. However, in a post from several months
ago, someone mentioned an MTU seating on a router. I had upgraded the firmware on my
home router several days ago and left the MTU set at the default of 1500. Come to
think of it, my Internet connection seemed a little sluggish since I upgraded the
firmware.

I reset the MTU to 1492, and voila! Windows Update works again.

I write this post so that someone else doesn't overlook a simple solution to a very
frustrating problem.

Router / Firewall / Wireless Router MTU ==> 1492 or less <snip>

Result posted by "tinman"
<snip> The problem is with the AOL connection. Basically you need to amend the MTU
settings of the WAN down to 1400. You can experiment and see if it works going up to
1460 but it doesn't work past that. <snip>

"Jean-Paul" wrote:

Provider : Wanadoo (french)
Firewall : Cisco 877
defaut MTU : 1450 => change to 1492

"Monika" <> wrote in message
news: oups.com...
> Hi
>
> Since I bought my Dell laptop in April'05, I have problem with Update
> Windows XP Home Edition (no proxy,
> router) ... even worse, I can not even log in to my Hotmail account or
> some secure sites like booking hotel from www.ebookers. I get: "The
> page cannot be found." after long waiting time.
>
> I downloaded all possible updates using Microsoft Baseline Security
> Analyzer 2.0 but the problem still remains. My flatmate has Windows XP
> Professional and he managed to download the right file form Security
> Updates that repaired this problem but he doesn't remember which one
> helped.
>
> Also problem with updates from Windows. I tried hard with switching off
>
> firewall (McAffee), just exited this program, then tried with MTU
> settings, deleting, entering values... have searched for solutions and
> tried every I have found on Internet.
> Please help!
> Regards,
> Monika
>
>
> My log file:
>
>
> 2005-09-13 22:00:16 300 b8c COMAPI -- START --
> COMAPI: Search
> [ClientId = MicrosoftUpdate]
> 2005-09-13 22:00:16 300 b8c COMAPI ---------
> 2005-09-13 22:00:16 300 b8c COMAPI - Online =
> Yes; Ignore download
> priority = No
> 2005-09-13 22:00:16 300 b8c COMAPI - Criteria =
> "IsInstalled=0 and
> IsHidden=1"
> 2005-09-13 22:00:16 300 b8c COMAPI - ServiceID =
>
> {7971F918-A847-4430-9279-4A52D1EFE18D}
> 2005-09-13 22:00:16 300 b8c COMAPI <<-- SUBMITTED
> -- COMAPI: Search
> [ClientId = MicrosoftUpdate]
> 2005-09-13 22:00:16 1556 c50 Agent *************
> 2005-09-13 22:00:16 1556 c50 Agent ** START **
> Agent: Finding updates
> [CallerId = MicrosoftUpdate]
> 2005-09-13 22:00:16 1556 c50 Agent *********
> 2005-09-13 22:00:16 1556 c50 Misc WARNING: Failed
> to find token for SID
> S-1-5-21-1645118142-1958683923-3738374611-1006 with hr = 800704dd.
> 2005-09-13 22:00:16 1556 c50 Misc WARNING: Failed
> to find token for SID
> S-1-5-21-1645118142-1958683923-3738374611-1006 with hr = 800704dd.
> 2005-09-13 22:00:27 1556 c50 PT +++++++++++
> PT: Synchronizing server
> updates +++++++++++
> 2005-09-13 22:00:27 1556 c50 PT + ServiceId =
>
> {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL =
> https://update.microsoft.com/v6/Clie...ce/client.asmx
> 2005-09-13 22:00:27 1556 c50 Misc WARNING: Failed
> to find token for SID
> S-1-5-21-1645118142-1958683923-3738374611-1006 with hr = 800704dd.
> 2005-09-13 22:00:27 1556 c50 Misc WARNING: Failed
> to find token for SID
> S-1-5-21-1645118142-1958683923-3738374611-1006 with hr = 800704dd.
> 2005-09-13 22:01:29 1556 c50 Misc WARNING: Send
> failed with hr =
> 80072ee2.
> 2005-09-13 22:01:29 1556 c50 Misc WARNING:
> SendRequest failed with hr =
> 80072ee2. Proxy List used: <(null)> Bypass List used : <(null)> Auth
> Schemes used : <>
> 2005-09-13 22:01:29 1556 c50 PT + Last proxy
> send request failed with
> hr = 0x80072EE2, HTTP status code = 0
> 2005-09-13 22:01:29 1556 c50 PT + Caller
> provided credentials = No
> 2005-09-13 22:01:29 1556 c50 PT + Impersonate
> flags = 0
> 2005-09-13 22:01:29 1556 c50 PT + Possible
> authorization schemes used
> =
> 2005-09-13 22:01:29 1556 c50 PT WARNING:
> GetCookie failure, error =
> 0x80072EE2, soap client error = 5, soap error code = 0, HTTP status
> code = 200
> 2005-09-13 22:01:29 1556 c50 PT WARNING: Sync
> of Updates: 0x80072ee2
> 2005-09-13 22:01:29 1556 c50 Agent * WARNING:
> Failed to synchronize,
> error = 0x80072EE2
> 2005-09-13 22:01:29 1556 c50 Agent * WARNING:
> Exit code = 0x80072EE2
> 2005-09-13 22:01:29 1556 c50 Agent *********
> 2005-09-13 22:01:29 1556 c50 Agent ** END **
> Agent: Finding updates
> [CallerId = MicrosoftUpdate]
> 2005-09-13 22:01:29 1556 c50 Agent *************
> 2005-09-13 22:01:29 1556 c50 Agent WARNING: WU
> client failed Searching
> for update with error 0x80072ee2
> 2005-09-13 22:01:29 300 cc8 COMAPI >>-- RESUMED
> -- COMAPI: Search
> [ClientId = MicrosoftUpdate]
> 2005-09-13 22:01:29 300 cc8 COMAPI - Updates
> found = 0
> 2005-09-13 22:01:29 300 cc8 COMAPI - WARNING:
> Exit code =
> 0x00000000, Result code = 0x80072EE2
> 2005-09-13 22:01:29 300 cc8 COMAPI ---------
> 2005-09-13 22:01:29 300 cc8 COMAPI -- END --
> COMAPI: Search
> [ClientId = MicrosoftUpdate]
> 2005-09-13 22:01:29 300 cc8 COMAPI -------------
> 2005-09-13 22:01:29 300 b8c COMAPI WARNING:
> Operation failed due to
> earlier error, hr=80072EE2
> 2005-09-13 22:01:29 300 b8c COMAPI FATAL: Unable
> to complete
> asynchronous search. (hr=80072EE2)
> 2005-09-13 22:01:34 1556 6d8 Report REPORT EVENT:
> {C274DB7E-F6CD-40FE-8062-DD4A69ABF4D9} 2005-09-13
> 22:01:29+0200 1 148 101
> {00000000-0000-0000-0000-000000000000} 0 80072ee2
> MicrosoftUpdate Failure Software
> Synchronization Error: Agent failed detecting with reason: 0x80072ee2
>