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error 0x80072EE7 and no solution from support center working

 
 
techf1080
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      08-01-2006
Hi there, I have all my computer on my network, bell sympatico high speed, I
use a router linksys wrt54g, it started yesterday evening, I get this error
on all my computer that im trying to update( im in a store, customer a paying
for the update and setup ). I tried to register all services regsvr32
jscript.dll
regsvr32 wuapi.dll
regsvr32 wuaueng.dll
regsvr32 wuaueng1.dll
regsvr32 wucltui.dll
regsvr32 wups.dll -------- this one wont register on all computer
regsvr32 wups2.dll
regsvr32 wuweb.dll


I tried all the operations
You may receive an "Error 0x80072EE2," "Error 0x80072EE7," "Error
0x80072EFD," "Error 0x80072F76," or "Error 0x80072F78" error message when
you try to use the Windows Update Web site or the Microsoft Update Web site
http://support.microsoft.com/?kbid=836941


When searching for available updates on the Update site, you see the
0x80072EE7 error
http://update.microsoft.com/windowsu...=en&IsMu=False

You may receive an error message when you search for available updates on
the Windows Update Web site or on the Microsoft Update Web site
http://support.microsoft.com/?kbid=883821


I need HELP PLZZZZZZZz im lost and dont know what else to do or try

Thank you for your help everyone

 
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ECSTech
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      08-01-2006
Me too! I have (4) computers on Bellsouth DSL with Linksys RV082 Router. (3)
of the computers stopped being able to: 1) Log into some https:// sites like
EBay, and 2) Perform Windows Update.

This started about (2) weeks ago and I've been racking my brains and
internet searches to fix it. I have also talked to other people with the same
problems.

Nothing works!!!

"techf1080" wrote:

> Hi there, I have all my computer on my network, bell sympatico high speed, I
> use a router linksys wrt54g, it started yesterday evening, I get this error
> on all my computer that im trying to update( im in a store, customer a paying
> for the update and setup ). I tried to register all services regsvr32
> jscript.dll
> regsvr32 wuapi.dll
> regsvr32 wuaueng.dll
> regsvr32 wuaueng1.dll
> regsvr32 wucltui.dll
> regsvr32 wups.dll -------- this one wont register on all computer
> regsvr32 wups2.dll
> regsvr32 wuweb.dll
>
>
> I tried all the operations
> You may receive an "Error 0x80072EE2," "Error 0x80072EE7," "Error
> 0x80072EFD," "Error 0x80072F76," or "Error 0x80072F78" error message when
> you try to use the Windows Update Web site or the Microsoft Update Web site
> http://support.microsoft.com/?kbid=836941
>
>
> When searching for available updates on the Update site, you see the
> 0x80072EE7 error
> http://update.microsoft.com/windowsu...=en&IsMu=False
>
> You may receive an error message when you search for available updates on
> the Windows Update Web site or on the Microsoft Update Web site
> http://support.microsoft.com/?kbid=883821
>
>
> I need HELP PLZZZZZZZz im lost and dont know what else to do or try
>
> Thank you for your help everyone
>

 
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Robin Walker [MVP]
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Posts: n/a

 
      08-01-2006
ECSTech <> wrote:

> Me too! I have (4) computers on Bellsouth DSL with Linksys RV082
> Router. (3) of the computers stopped being able to: 1) Log into some
> https:// sites like EBay, and 2) Perform Windows Update.


With a DSL connection, you should adjust the properties of the Windows
network connection that connects to your router (whether it be ethernet or
wireless) so that the Max MTU setting in Windows is no greater than 1492,
rather than the default 1500.

You can do this with DrTCP from http://www.broadbandreports.com/drtcp

Make sure you select the correct Adapter in the drop-down before setting the
MaxMTU.

Do this for all your PCs connected via DSL, whether through the router or
not.

If the above does not fix your https problem, you might need to mend
Windows's Cryptographic services. Download Dial-a-fix from
http://wiki.djlizard.net/Dial-a-fix_beta and use its option to repair Crypto
services. Then restart Windows.

--
Robin Walker [MVP Networking]



 
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Robin Walker [MVP]
Guest
Posts: n/a

 
      08-01-2006
techf1080 <> wrote:

> Hi there, I have all my computer on my network, bell sympatico high
> speed, I use a router linksys wrt54g,


This router has firewall options to block ActiveX and so on. Make sure the
internal firewall feature is disabled.

> I get this error on all my computer that im trying to update


Check that the PCs are not subject to any web proxying, either in
themselves, or in the store, or by the ISP.

--
Robin Walker [MVP Networking]



 
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Florida Gal :)
Guest
Posts: n/a

 
      08-02-2006
HI, I too had a Linksys Router same model, i reset my MTU settings to
1400..For me that fixed it.
--
"Have a Great Day"


"techf1080" wrote:

> Hi there, I have all my computer on my network, bell sympatico high speed, I
> use a router linksys wrt54g, it started yesterday evening, I get this error
> on all my computer that im trying to update( im in a store, customer a paying
> for the update and setup ). I tried to register all services regsvr32
> jscript.dll
> regsvr32 wuapi.dll
> regsvr32 wuaueng.dll
> regsvr32 wuaueng1.dll
> regsvr32 wucltui.dll
> regsvr32 wups.dll -------- this one wont register on all computer
> regsvr32 wups2.dll
> regsvr32 wuweb.dll
>
>
> I tried all the operations
> You may receive an "Error 0x80072EE2," "Error 0x80072EE7," "Error
> 0x80072EFD," "Error 0x80072F76," or "Error 0x80072F78" error message when
> you try to use the Windows Update Web site or the Microsoft Update Web site
> http://support.microsoft.com/?kbid=836941
>
>
> When searching for available updates on the Update site, you see the
> 0x80072EE7 error
> http://update.microsoft.com/windowsu...=en&IsMu=False
>
> You may receive an error message when you search for available updates on
> the Windows Update Web site or on the Microsoft Update Web site
> http://support.microsoft.com/?kbid=883821
>
>
> I need HELP PLZZZZZZZz im lost and dont know what else to do or try
>
> Thank you for your help everyone
>

 
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ECSTech
Guest
Posts: n/a

 
      08-02-2006
Robin,

What a lifesaver you are!. the "You can do this with DrTCP from
http://www.broadbandreports.com/drtcp" worked just fine setting the MTU to
1492.

That's so strange. Why is MTU set by default to 1500 if it doesn't work?

Thanks again.

"Robin Walker [MVP]" wrote:

> ECSTech <> wrote:
>
> > Me too! I have (4) computers on Bellsouth DSL with Linksys RV082
> > Router. (3) of the computers stopped being able to: 1) Log into some
> > https:// sites like EBay, and 2) Perform Windows Update.

>
> With a DSL connection, you should adjust the properties of the Windows
> network connection that connects to your router (whether it be ethernet or
> wireless) so that the Max MTU setting in Windows is no greater than 1492,
> rather than the default 1500.
>
> You can do this with DrTCP from http://www.broadbandreports.com/drtcp
>
> Make sure you select the correct Adapter in the drop-down before setting the
> MaxMTU.
>
> Do this for all your PCs connected via DSL, whether through the router or
> not.
>
> If the above does not fix your https problem, you might need to mend
> Windows's Cryptographic services. Download Dial-a-fix from
> http://wiki.djlizard.net/Dial-a-fix_beta and use its option to repair Crypto
> services. Then restart Windows.
>
> --
> Robin Walker [MVP Networking]
>
>
>
>

 
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Robin Walker [MVP]
Guest
Posts: n/a

 
      08-02-2006
ECSTech <> wrote:

> What a lifesaver you are!. the "You can do this with DrTCP from
> http://www.broadbandreports.com/drtcp" worked just fine setting the
> MTU to 1492.
>
> That's so strange. Why is MTU set by default to 1500 if it doesn't
> work?


A complete explanation would fill a university lecture. But ...

1500 bytes max data per packet is the default for ethernet connections, and
as far as your Windows is concerned it is talking to an ethernet, whether a
wired one, or a wireless link pretending to be an ethernet. 1500 would work
just fine within your LAN, not touching the DSL link.

But data packets on the DSL link between your router and your ISP are
encapsulated in another protocol which steals 8 bytes from each available
packet, leaving only 1492 for your data. Had your Windows PC been connected
directly to a plain DSL modem (rather than a DSL modem + router), then
Windows would do the encapsulation itself (as part of the DSL pseudo
dial-up), and would know about only having 1492 bytes per packet, and behave
accordingly.

But your Windows is connected to a router, and the encapsulation is being
done inside the router, so Windows has no way of knowing about it, and it
assumes the default 1500 for ethernet. The effect of sending a too-long
packet is either (a) that your router drops the packet on the floor and
normally sends back an ICMP packet warning the sender that at least one
packet was too long, or (b) the router arbitrarily splits the packet into
two (which causes poor performance over DSL). Windows has a recovery
mechanism and is supposed to back off and retry with smaller packet sizes
(MTU), until they start working. Various things can go wrong with this.
Some users have ultra-paranoid firewall settings, and thus block the
returning ICMP packet that was meant to help Windows reduce the MTU
promptly. If the transmission was encrypted (https), then the MTU discovery
by Windows is likely to have generated so many retries that the stream
cannot be unencrypted successfully, or the arbitrary splitting of packets
into two can invalidate the security checks.

Most of the time, Windows can auto-discover the MaxMTU and recover (though
maybe with a considerable performance penalty). Sometimes, the MTU
discovery algorithms fail, as in your case. So telling Windows in advance
only to use 1492 bytes per packet means that everything works first time,
the DSL link is used at maximum efficiency, and there is no performance
penalty associated with splitting packets into two.

If that sounded confusing, it's because I am trying to summarise something
complicated too much for easy reading.

Cable users need not worry about this: cable normally uses MaxMTU 1500.

--
Robin Walker [MVP Networking]



 
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